1. Armedia Case Management for Investigative Case Management David Miller Director of Technology, Armedia James Bailey President, Armedia

2. Agenda Introduction to Armedia Why Armedia Case Management (ACM) Technical Architecture Overview Case Management Demo Q&A

3. Introduction to Armedia Our Background in Case Management

4. Armedia was founded in 2002 Approximately 100 employees and growing Primary offices -- Atlanta, GA and Vienna, VA (Washington DC metro) Armedia is a Veteran Owned Small Business (VOSB) Armedia has attained CMMI Level 3 appraisal Armedia is vendor neutral, but has strong ECM partnerships with major leading providers Alfresco Platinum Partner and Certified Training Partner Member of EMC IIG Elite program (Documentum/Captiva) Relationships with Drupal, IBM FileNet, Microsoft SharePoint and Oracle UCM Armedia holds a Top Secret facility security clearance with over 30 Top Secret-cleared employees. Armedia has been the recipient of numerous awards including: Alfresco Federal Partner of Year 2013, 2014 Winner of the EMC Documentum 2007 Developer Challenge (Armedia Incident Management System), EMC Documentum Platform Product of the Year (Armedia C3) Stevie award (The Well Project) InfoWorld 100 Best Website of the Year (The Well Project) Inc. 5000 awardee in 2008, 2010, 2011, 2013, 2014

5. ACM History Primary Goals of ACM 3.0 Configurable Platform Deployable in 3 – 6 months Deployable without Armedia Consulting

6. AARP Consumer Financial Protection Bureau DHS United States Citizenship and Immigration Services Federal Bureau of Investigation Federal Conference – Army Strong Bond Food and Drug Administration Housing and Urban Development OPM Federal Investigative Services US Department of Agriculture Washington Headquarters Services Xerox

7. Why Armedia Case Management How to accelerate delivery of case management solutions

8. Do you need to track - Cases: events tracked from beginning to end Investigative (Law Enforcement / Inspector General) Human Resources (Electronic Personnel File) Social Services (Foster/Adoption Care) Documents and Forms Witness interview reports Applications / Credit reports Tasks Perform a background check Underwrite the loan Obtain release form

9. Do you need to customize - Workflow Routing rules Approvals, rejections Reports and Business Intelligence Ad-hoc, standard, scheduled Patterns within the data Business Rules It seems they change every day!

10. ACM can help Built on Alfresco ECM platform Records Management integration Customizable data model Configurable business processes Configurable business rules Configurable reporting Configurable data access policy engine

11. Technical Architecture Overview The Foundation

12. The Architecture Diagram Spring Security Presentation Layer Integrated PortalDashboardExtensible UIAdmin Control Panel Spring MVC / REST Services Enterprise Service Bus Authentication Authorization Data Access Control Business Processes Document /Case lifecycle Business Processes Document /Case lifecycle Business Rules Reports /Queries Full Text Search Web Forms Enterprise RepositoryDatabasesE-mailUser Directory CMIS RM APIs FTP MQ File MSMQ JDBC JMS SMTP/IMAP LDAP Audit Services Spring Beans

13. Takeaways – talking points for diagram Integration via Spring beans: Mule, Alfresco (CMIS and RMA), Drools, Activiti, all via Spring Activiti business processes auto-deployed at startup time and whenever BPMN files are updated Drools rules auto-deployed at startup time and whenever rules files are updated

14. User Interface Quick Tour Demo Time

15. Investigative CMS

16. Case Management Demo Investigative Application Use Cases

17. Demo Use Cases New case: 2012 World Series Commissioner trophy stolen from SF Giants! Add a document Open Case Report Records Management Integration Business Rules Data Access Controls

18. FIS Use Cases Case and Item Processing Ingest Case View case information View automatically scheduled items Show items on dashboard View item in tree Complete an item Cancel, reopen, and complete an item Add, schedule new items Complete the case Show the billing report

19. FIS Administration View the rules files Set case number Assign items Schedule items when case is ingested Update the rules Ingest another item, see the changes View report definitions Update report

20. Summary So what?

21. ACM3 is a configurable Case Management framework that Facilitates collaboration amongst stakeholders Adapts with changing business rules Automates business processes Integrates with Records Management Extends your Alfresco One platform