1. Warren Jackson 234 Park Place Wheaton, MD 20902 (301) 555-6789 e-mail wjack@juno.com OBJECTIVE: An Office Assistant position which uses my computer skills EDUCATION: Bowie State University, Bowie, MD Major: BS Marketing Expected Graduation Date: May 2014 Columnist for student newspaper Montgomery College, Takoma Park, MD Completed 63 semester hours 12/11 President of Business Club SKILLS: + MS PowerPoint+ PC/Mac Platforms + Internet Research + MS Word+ Taking Messages + Customer Relations + WordPerfect+ Social Media + Organizational Skills EXPERIENCE: K.C. Pizza Cafe, Wheaton, MD (9/11 to present) Pizza Deliverer. Deliver food in a safe and timely manner. Handle credit and cash payments upon delivery. Responsible for maintaining sanitized section of the store. Sister 2 Sister Magazine, Lanham, MD (6/11 to 8/11) Summer Internship. Answered telephone and took messages for staff members. Transcribed audio interview by IBM PC. Collated, stuffed and mailed subscription invoices. Scheduled cold calls. U.S. Department of Justice, Washington, DC (6/11 to 9/11) Clerk Typist. Served as back-up to higher level secretaries. Received, screened and routed correspondence. Circulated materials to staff members. Prepared various typing assignments. Montgomery College, Takoma Park, MD (10/10to 2/11) Administrative Assistant in Cooperative Education Office. Marketed Cooperative Education Program employers and students. Informed students of job opportunities. Assisted in the coordination of career fairs. Confirmed workshop presenters. Answered telephone and transferred callers to appropriate office. Prepared a variety of business portfolios. Received the Cooperative Education Achievement Award. Personal Information allows the employer to contact you. Make sure that it is clear and prominent. Avoid using current work phones or e-mails as that is inappropriate. If you are using an answering machine, make sure the message is business-like. Use non-work e-mail address that is not too cute. An Objective is not required, but is a nice touch to allow the employer to see what type of position interests you at a glance. It should focus on what you have to offer TO the employer – not what you want FROM the employer. For those with more experience, it can be replaced with a Summary of Qualifications or a Professional Summary (a one or two sentence statement describing yourself). Education information including not only degrees you have or are working toward, but trade schools, business schools, and specialized training. You can include information on specific courses if it is relevant to the job you are seeking. A Skills section allows an employer to see at a glance what you will bring to the job. It is an excellent way to showcase your qualifications. The Experience section tells a potential employer where you have worked before and, more importantly, what you have done. It can be given a more descriptive title such as Office Experience or Clinical Experience. Include company name, city and state, dates that you worked there, your job title and a description of your responsibilities (where possible include numbers – amount of customers served/money handled/transactions processed and the like). Don’t include complete addresses, phone numbers or supervisor names…leave those things for a separate reference list. Also leave off salaries and reasons for leaving past jobs. Sample Resume Format Created by the Montgomery College, Career Services Office Some Other Possible Headings Volunteer or Hobby and Activity related experience if it is relevant to the job you are looking for. Awards or Honors, including scholarships, performance awards or other recognition from schools, employers or other organizations. Professional Credentials or Certifications such as CPA, RN, MCSE, CPR or First Aid certification, etc. Memberships in Honor Societies or Professional Organizations that are relevant to your job search Please Note: This is NOT a perfect resume. Possible improvements are discussed in workshops! Cover Letter & Resume Samples