1. South Kent Coast CCG Folkestone Walk-in Centre Agenda 15 th July 2014 19.00 – 21.00 pm Three Hills Sports Centre Folkestone Welcome – setting the scene – Dr Darren Cocker (NHS SKC CCG) The Prime Ministers Challenge Fund – Dr Gary Calver & Kim Horsford (Invicta CiC) Folkestone Walk-in Centre – Dr Darren Cocker Panel Question & Answer session – Dr Darren Cocker, Julia Bournes (EKHUFT) Kim Horsford, Dr Gary Calver, Nicola Osborne (KCHT) Elaine Anderson (Matron Folkestone WiC) Temperature Check Table discussions Tell us what you think so far…… Feedback/Next Steps CCG Patient engagement – Dr Darren Cocker

2. 15 July 2014 South Kent Coast Clinical Commissioning Group

3. South Kent Coast CCG SKC CCG What is South Kent Coast CCG? - membership organisation of 31 GP practices in Shepway, Dover and Deal serving a population of 200,000. What are SKC CCG’s responsibilities? - buying (commissioning) the majority health services for the population. - monitoring the quality of the services delivered. Who are SKC CCG’s partners? - providers of hospital, community and mental health services. Local Authorities, Public Health, public and voluntary sector.

4. Where does SKC CCG spend the health budget?

5. The challenges Rapidly changing population (21% of population aged 65+ years – highest in Kent and Medway). Subsequent rises long term conditions ( e.g. coronary heart disease, diabetes). Health inequalities – significant difference in age expectancy across the CCG (13 years) Avoiding unnecessary hospital admissions. Providing care closer to home

8. Dr Gary Calver – Chairman Kim Horsford – Chief Executive July 2014

9. PMCF - Background Almost a year ago GP’s in South Kent Coast joined Invicta Health They wanted to: Collaborate to improve services Attract new GP’s to work in the area Invicta Health is: A not-for-profit community interest company Started in 2008 Owned by GP practices in East Kent

10. PMCF – The Bid £50 million was made available by the Prime Minister to: Improve access to general practice (7 day working) Develop new ways of providing GP services We decided to bid to see if we could fund major changes in SKC. There were almost 250 bids of which 20 were selected. The aim is for rapid changes that will have an impact in the next 12 months.

11. PMCF – Plans: To create a primary care hub in Folkestone at the Royal Victoria Hospital To be open 8am to 8pm seven days a week Patients clinical records will be accessible via a linked computer system Routine and urgent care – both booked and walk in Patients can use the hub like a branch surgery of any of the local practices

14. PMCF – Plans continued: We plan to include other services: Primary care mental health assessments Paramedic urgent visiting Access to temporary care home beds Improved links to community and social care

15. PMCF – Working with: GP practices CCG East Kent Hospitals Ambulance Trust Community Trust Social Services Mental Health Trust NHS England The Prime Minister!

16. PMCF Most important though are the people who will be using this service Involvement from you is essential and key to the success of the pilot

17. 15 July 2014 Folkestone Walk in Centre - opportunities for the future

18. The best service for patients ? Current October 2014 Open 7 days a week 8am – 8pm No appointment necessary Treats minor injuries (minor illnesses will be redirected on site to PMCF GP) Nurse Practitioners X-ray *Mon - Fri 8am – 8pm (*working with EKHUFT to extend) Open 7 days a week Mon – Fri 7am - 10pm W/E’s & BH 9am – 10pm No appointment necessary Treats minor injuries and minor illnesses Nurse Practitioners X- ray Mon - Fri 9am – 5pm Creates equal access to Minor Injury services across SKC CCG

19. The public’s role Help design: a high quality, affordable vision for joined up care services in Folkestone for the future. a model for out of hospital services centred around a community “hub”, making best use of the Walk in Centre and our local primary care services “what services will I need in the future and how will I access them”?

20. Q & A Panel Elaine Anderson (Matron Folkestone WiC) Karen Benbow (Chief Operating Officer SKC CCG) Julia Bournes (EKHUFT) Dr Darren Cocker (NHS SKC CCG) Dr Gary Culver (Folkestone GP) Kim Horsford (Chief Executive Invicta CIC) Nicola Osborne (KCHT)

21. Next steps Refine plans - be informed by patients Work with our VCS partners and current provider organisations Work up service / patient pathway plans Seldom heard outreach Test plans patients and partners Further opportunities to engage with patients

22. Want to get involved ? Pick up a card today and join the South Kent Coast Health Network Join your local practice patient participation group (PPG) – ask at your GP surgery Contact NHS SKC CCG on: Email : southkentcoast.ccg@nhs.netsouthkentcoast.ccg@nhs.net Tel: 03000 424700