1. Parent Survey Results Covering Fall 2015 Semester Prioritization and Brainstorming Session

2.  Opening Prayer  Introductions ◦ Board of Trustees ◦ Communications Committee  Review Survey Results (30 minutes)  Parent Prioritization Exercise (20 minutes)  Brainstorming Solutions (20 minutes)  Closing  Concluding Prayer

3.  Purpose: ◦ Develop Continuous Improvement Process for Improved Feedback  Plan to execute every semester ◦ Improve Voice of Customer  Prioritization Exercise and Brainstorming  Survey ◦ General Questions (Demographics) ◦ Financial Questions ◦ Based on Texas Catholic Conference Education Department (TCCED) Standards/Domains  Mission  Community  Governance/Administration  Personnel  Curriculum  Student Services  Building/Facility

4.  Survey Notables ◦ 153 OLQP Families responded out of 205 total ◦ 63% of families have been with OLQP > 3 years ◦ 67% of families that have been at OLQP for less than 3 years heard about OLQP at church or from friends ◦ 73% of families at OLQP are Catholic ◦ 54% of OLQP students are from Lake Jackson and 19% are from Angleton ◦ Parents overwhelmingly support Fall Festival ◦ Many parents don’t know what Spring Event is and don’t participate  Top 5 Reasons Families Chose OLQP: ◦ Academics ◦ Safe School Environment ◦ Moral Education ◦ Teachers and Staff ◦ Student Discipline

8.  1 out of 3 parents expressed concerns with bullying  1 out of 2 parents expressed concerns with academic interruptions due to poor behavior from classmates  1 out of 2 stated their concern wasn’t resolved after talking to the teacher  1 out of 5 parents had feelings of not being welcome at OLQP

9.  Volunteerism ◦ Efforts to volunteer were declined ◦ Parents frustrated that they could not attend field trips  School Culture/Welcoming Atmosphere ◦ Teachers and staff are not cordial and friendly ◦ Christian atmosphere not being supported by people in the school due status or financial contributions ◦ Process for picking up and dropping up children does not enable welcoming atmosphere.  Responsibility of Board, Administration, Teachers/Staff, Parents ◦ Board should not be a barrier to the administration running the school ◦ Allow the school to be run by the administrator and not the in-crowd. The in-crowd bypasses all the rules for including classmates and has private gatherings that exclude families not "in the group". ◦ The current board needs to accept positive criticism. The board should not dismiss any and all who may have a different perspective than theirs.

10.  Areas of strength were spiritual leadership, professionalism, accessibility  Areas of improvement were effectiveness, competency and responsiveness  Bi-modal distribution of results ◦ Either highly satisfied or highly dissatisfied

11.  Areas of strength were email quality, community meetings, and surveys  Areas of improvement were transparency, visibility and effectiveness  Several stated they didn’t have enough information  Generally, the areas received lower ratings than are targeted by the board

12.  Receptionist and Nurse’s office received very high marks  Finance Office received generally strong marks on competency but a some stated the visibility and accessibility could be improved

13. #QuestionVery dissatisfiedDissatisfiedNeutralSatisfied Very satisfied Total ResponsesMean 1English/Language Arts00049134.69 2Mathematics00148134.54 3Science00049134.69 4Social Studies00049134.69 5Computers21334133.46 6Spanish00346134.23 7Religion00157134.46 8Music/Performing Arts10165134.08 9Physical Education11335133.77 10Quantity of Homework01354133.92 11Quality of Homework00265134.23 12Teacher to Student ratio11434133.62 13 Teacher treats students with courtesy and respect 000112134.92 14 Teacher treats parents with courtesy and respect 000112134.92 15 Teacher expresses care and concern for your child 001111134.77 16 Teacher answers questions about my child fully 001111134.77 17 Teachers are available when I have questions 001012134.85 18 Teacher communications (phone calls, emails) are returned within 24 hours 011011134.62 19 Teacher is successful in teaching students 000310134.77 20 Teacher promotes OLQP and contributes positively to building our reputation 000211134.85

15.  Areas of strength included quality of facility/location, process for picking up children, snacks, and price  Areas for improvement included staff:child ratio, variety of activities, and safety. ◦ 11 out of 51 respondents were very dissatisfied or dissatisfied with the safety aspects of childcare

16.  Areas of strength included customer service and cleanliness  Areas for improvement included transparency of billing, price and accuracy of billing

17.  Areas of strength included interior and exterior appearance ◦ 117 out of 134 rated the interior appearance “good” or higher  Areas for improvement included parking for special events

18. Teacher Quality The teachers at OLQP are top notch. They love the students and truly have a passion for their job. OLQP educates children well, both academically and spiritually. Sense of Community and Catholic Identity I love the sense of community that is fostered at the school and the strong Catholic education that is provided. OLQP makes my daughter very happy, so it makes me happy, too. I think the school provides a very safe and nurturing environment for our kids to learn. I think the teachers and staff work very hard at their jobs and truly want the best for our children. I am thankful to be part of the OLQP family. Character Development and Work Ethic OLQP instills high quality character and work ethic into children. Homework is higher than public schools on average which teaches the children a strong work ethic. Teachers take pride in their job and work to instill strong character training (honesty, kindness, integrity) Provides a lot of value in education for the price. Love the moral education. Safe and Positive Environment OLQP provides a safe, positive environment for my child while teaching a good catholic education with a courteous and professional atmosphere.

19. Sense of Community We need to return to being a "community". Teachers, administrators, parents, and students should all treat one another as family and treat parents as partners. Academics Strengthen our academics so that we are once again teaching a grade ahead. TEKS on grade level should NOT be our standard. Technology Classroom technology and infrastructure need to be upgraded and have a systematic plan in place to implement. Teacher and Staff Morale Boost teacher/staff morale. Make OLQP a safe and happy work environment. Many were concerned about the numbers of teachers and staff leaving. Board of Trustees Transparency and openness in Board of Trustees operations

21.  Mission/Catholic Identity ◦ Catholic Identity  Community ◦ Fund Raising ◦ Build OLQP Sense of Community (welcome-ness, caring, etc.) ◦ Increase Volunteerism ◦ Parenting Education  Governance ◦ Administration Quality ◦ Increasing Tuition to support Teacher Salaries ◦ Board of Trustees Transparency and Communication ◦ Processes for decision making ◦ Clarify Responsibility and Expectations of Board, Administration, Teachers, Parents ◦ Conflict Resolution  Administration ◦ Recruitment of new students ◦ Student/Family Retention ◦ Training of Teachers/Staff ◦ Improve adherence to policy at all levels ◦ Improve Teacher/Staff Morale ◦ Teacher Quality / Performance ◦ Standards for student behavior/discipline/admission  Curriculum ◦ Academics/Curriculum  Student Services ◦ Increase Extracurricular Activities ◦ Improve food service provider billing process  Building and Maintenance ◦ Technology ◦ Improve Facilities ◦ Parking lot and Traffic flow

22.  Group Activity ◦ Brainstorm ideas to improve performance ◦ Write on Sticky note ◦ Place on Wall  Group Ideas  Review Ideas

23.  Introduce Idea Box ◦ Provide Feedback regarding session ◦ Location of the box to be near entrance of school  Survey Data to be provided on OLQP website  Opportunity to Sign-up for Committees and H&S ◦ Finance, Policy, Discernment, Communication, Technology, Marketing, Infrastructure(building/maintenance) ◦ Home and School ◦ Lunch Room Volunteers ◦ Ideas to start yourself  Thank-you for attending  Closing Prayer