1. © 2013 TM Forum | 1 V2013.3 Industry Overview eHealth and Smart Grid initiatives Craig Bachmann Sept 2 2013

2. © 2013 TM Forum | 2 V2013.3 Covered in this presentation  Objectives/direction of programs  Who’s involved/companies/individual  Catalysts, Working Group activities  Deliverables and Contributions  “The ask” – request for support from the ODE steering committee

3. © 2013 TM Forum | 3 V2013.3 Industry Initiatives – addressing the Digital Disruption opportunity Smart X and Industry Value Fabric services Smart City Digital HealthSmart Energy Connected Home Next… Digital disruption – changing business models Digital Business Management Cloud/Fabric Connected devices (M2M) Internet of things

4. © 2013 TM Forum | 4 V2013.3 Value Building Industry Engagement Frameworx Member Engagement Collaboration projects TM Forum

5. © 2013 TM Forum | 5 V2013.3 Industry Overview eHealth Craig Bachmann Sept 2 2013

6. © 2013 TM Forum | 6 V2013.3 The Digital Health Initiative Project Leads:  Sven Schuchardt, Detecon  Dr. Jody Ranck, Ranck Consulting – Digital Health consultant, Author of "Connected Health: How Mobiles, Cloud and Big Data Will Reinvent Healthcare" (2012) Interoperability and Digital Health  Business interoperability requires a common language to enable efficient delivery of digital health services according to requirements across multiple health service providers  Core needs of the Healthcare world are:  Continuity of Care  Prevention  Patient Satisfaction  Cost-Effectiveness  Quality of Care  Data liquidity

7. © 2013 TM Forum | 7 V2013.3 Industry Engagement

8. © 2013 TM Forum | 8 V2013.3 Member Engagement

9. © 2013 TM Forum | 9 V2013.3 Collaboration assets and collateral Contributions: 1) Healthcare Process Map, 1st draft Digital Health Process Map Customer to Customer eTOM Flow N- Domain eTOM Flow ITU-T X.749 Healthcare Process Map, 1st draftDigital Health Process MapCustomer to Customer eTOM FlowN- Domain eTOM FlowITU-T X.749 2) Digital Health White Paper (in progress) - Addressing the Interoperability Challenge – PWC, Jody Ranck, Sven Schuchardt 3) doc22977: TR212_Tech-Report-Spec_eHealth -FinalTR212_Tech-Report-Spec_eHealth -Final

10. © 2013 TM Forum | 10 V2013.3 Requirements Mapping Illustrative mapping to E2E view

11. © 2013 TM Forum | 11 V2013.3 The Scope of the Catalyst PharmaClearing House FoodLegislationWhat next? eHealth care provider Service Providers Patients Devices Provider B2BB2C B2B eHealth Cloud (Carriers) The Catalyst acknowledges the fact that we must keep the big picture of multiple players in mind. Use Case:  Care at Home  Assumption:  One eHealth care provider orchestrates Service Delivery and Assurance  Goals:  Showcase the standards driven acquisition of requirements and full traceability to prototypic implementation  Showcase extensibility due to standardized description of processes Visits & Transport

12. © 2013 TM Forum | 12 V2013.3 Request for support 1. Participation in the project 1. Company Sector leads as advisors 2. Introductions to Industry contacts 1. Standards and key suppliers 3. User stories from company contacts 1. What are the findings/gaps in your current work in the sector?

13. © 2013 TM Forum | 13 V2013.3 Industry Overview Smart Grid Craig Bachmann Sept 2 2013

14. © 2013 TM Forum | 14 V2013.3 Objective Project Leads:  Anders Viden, BaseN  Daniel Kuschinsky, Infonova Objectives: Energy becomes a digitally managed industry – IP, ICT state-of-the-art networking technologies play core roles alongside entirely new breeds of hardware and software Opportunity for TMF members to leverage proven competences, technologies, and capabilities to enable Digital Service Providers to grow in the electric utility domain

15. © 2013 TM Forum | 15 V2013.3 Smart Grid opportunity areas Opportunity areas:  Transactive Energy  Smart Home  Micro Grid  Customer Experience  Security  M2M  Related energy opportunities  Electric Vehicles, Smart Cities

16. © 2013 TM Forum | 16 V2013.3 Industry Engagement The Security Fabric Alliance

17. © 2013 TM Forum | 17 V2013.3 Member Engagement

18. © 2013 TM Forum | 18 V2013.3 Nice Catalyst Use Cases  Smart Meter deployment over IPv6 architecture for Field Area Networks  Digital services orchestration, billing, re-provisioning, revenue and value-chain management  Cloud-based IP/ICT fault, performance, and energy monitoring and analytics  End-to-end security management  Orchestrated field services and workforce management 18  Smart Meter deployment over IPv6 architecture for Field Area Networks  Digital services orchestration, billing, re-provisioning, revenue and value-chain management  Cloud-based IP/ICT fault, performance, and energy monitoring and analytics  End-to-end security management  Orchestrated field services and workforce management  Champions: Salzburg AG, Cisco  Participants: BaseN, Infonova, TOA, CSGi/Intel  Supporters: BT

19. © 2013 TM Forum | 19 V2013.3 Collaboration Assets  Smart Grid Catalyst Business Canvas May 2013 Smart Grid Catalyst Business Canvas May 2013  Nice Smart Grid interactive session with Enel  Ericsson – “Trends in Utility Smart Grid Communications Management”

20. © 2013 TM Forum | 20 V2013.3 Request for support 1. Participation in the project 1. Company sector leads as advisors 2. Introductions to Industry contacts 1. Standards and key suppliers 3. User stories from company contacts 1. What are the findings/gaps in your current work in the sector?