1. My Utilities Account (MUA) Facilities Managers Meeting October 26, 2011

2. Benefits of My Utilities Account (MUA) Online payments, $10,000 or less Sign up for electronic automatic debit and never write another check. Request a paperless bill or ask for both View unpaid utility bills online Review up to 5 years of payment history and invoices View 13 months graphed consumption history and up to 48 months of spread sheet hard data. View meter reading history You can authorize multiple users access to all accounts.

3. City of Palo Alto Utilities My Utilities Account

4. Self Registration

5. Bill Payment, Checking Account

6. Bill Payment, Credit Card

7. Bill Payment, Existing Bank Account

8. Bill Payment History

9. Bank Account View/Update

10. Automatic Debit Authorization

11. Bill Notification/Paperless Billing

12. Consumption History

14. Consumption History/Demand Meter

15. Meter Readings

16. My Utilities Account Contact your Key Account Representative or sign up online today myutilitiesaccount.cityofpaloalto.org Vic Farisato City of Palo Alto Utilities Account Representative Office Phone: 650-329-2549 E-mail: victor.farisato@cityofpaloalto.org