1. Requests/Self-Reports Online Reporting Process Advanced Session A. Faith English Kelly Groddy

2. Overview Access and User Management Working with the RSRO home page Best Practices and Inefficiencies Appeal Process Enhancements and More

3. Access and User Management

4. System vs. Application Administrator TaskSystem AdministratorApplication Administrator Can update NCAA online membership directory Can give access to any single- source application Can give access to RSRO Can manage other single- source users Can change or remove access for other users in RSRO

5. NCAA Online Directory

7. System Administrator Access

9. Giving and Modifying RSRO Access

11. Deactivating Users Application Level System Level

12. The RSRO Homepage

13. Your Home Page Sections: – Cases Awaiting Signature – Cases Not Submitted – Cases for My Institution – My Messages

14. Case Statuses Saved Awaiting Signatures Signatory Edit Submitted IN PROGRESS Decision Decision Accepted Closed Appeal

15. Inside the NCAA What happens when a case In Progress? Assigned to: – Darlene Suter – Ready – Suspense – Case Manager Out of Office

16. Secondary/Level III Staff Darlene Suter Case Assessment Janet Calandro A. Faith English Kelly Groddy Interns Case Managers Chris Strobel Director

17. Timing is (Almost) Everything Communicating with Staff TECHNICAL ISSUE rsro@ncaa.org BEFORE SUBMISSION Interpretation requests IN PROGRESS Communication within RSRO CLOSED Email or Phone Case Manager

18. Best Practices and Efficiencies

19. Copying and Deleting Cases From Requests/Self-Reports Tab Copy to New Case Type – All RSRO case types available – Copying does not Relate

20. Relating Cases Why is this important? Saves time when entering case information Allows easier tracking of related cases Helps with case review and expediency Creates more helpful precedent review SAR Request Violation Report

21. Precedent Searches with Purpose Case Precedent Search – Multiple search options: By case type, sport, legislative cite Keyword – Save search preferences

22. Search Screen

23. Best Practices and Inefficiencies Request interpretation through RSRO before submitting Case returned as No Violation E-sign last and revisions neededE-sign first and revisions needed Restitution paid to charityAmount of impermissible benefit paid to involved individual or other third party

24. DI Level IV Violation Reports Best Practices and Inefficiencies “NFA” or specific conference action“N/A” or no conference action Level III + Level IV on one Level III reportLevel III + Level IV on separate reports Violation is on the Level IV listViolation not on Level IV list - Do Over! Level IV on Level IV reportLevel IV on Level III report

25. Appeal Process

26. Contact Case Manager Provide supporting documentation Staff reconsideration Appeal (COI)

27. Enhancements and More  Application edits  Online credit card payments  Violation summary report  Case Cover Sheet and Decision

28. Application Edits  Conference edits  Staff edits  Bylaws  Case summary  PSA/SA names  Sports  Case contacts

29. Online Credit Card Payments  Allows membership to make Secondary/Level III fine payments online using credit card.  Payment history tracked within the case (both check and credit card).  Timely option through secure online system.  Increased efficiencies.

30. Online Credit Card Payments  Available in Step 2 on the bottom of the page  Fine Payment Amount is NOT a Required Field

31. Unacceptable Entries  Click “Make Payment” without an amount  Invalid Characters include “$” and “,” Online Credit Card Payments

32. Unacceptable Entries  Click “Make Payment” without an amount  Invalid Characters include “$” and “,” Online Credit Card Payments

33. Acceptable Entries  Whole dollar amounts (500)  Decimal point (1000.00) Online Credit Card Payments

34. 500.00  System will send user to credit card system  Information carried over from RSRO  Case Number  Payment Amount  Any other available information

35. Unacceptable Entries  Click “Make Payment” without an amount  Invalid Characters include “$” and “,” Online Credit Card Payments

36. 500.00 $ 500.00  Receipt created after credit card payment.  Click “Return to NCAA RSRO” link to return to violation report  Complete and submit as normal  Institution’s Action include self-imposed fine (regardless of whether prepay)

37. Online Credit Card Payments Within the Decision Tab 500 Total Amount Owed Remaining Amount Due Make Payment Link Will remain active to allow payment

38. Online Credit Card Payments Total Amount Owed Payments Received to Date Within the Decision Tab

39. Case Summary  To obtain case cover sheet PDF which includes  Sport/Bylaw  Facts  Mitigation  Institution and Conference Actions  Enforcement Staff Decision and Rationale

40. Violation Summary Report

41. Criteria to select  Select Level III/Secondary Violations or DI Level IV Violation  Select Among Member Schools

42. General Case Information Specific Questions Run Report/Save

43. Violation Summary Report

44. We Want Your Feedback Your input is important. Rate this session using the survey on the Regional Rules Seminar app.

45. Download the Event App Visit the Regional Rules web page at http://www.ncaa.org/about/resources/events/regional- rules-seminars, or http://www.ncaa.org/about/resources/events/regional- rules-seminars Scan the QR code