1. Quality Education for a Healthier Scotland Health Care Support Worker Project Learning & Development Leads Lorna Darrie, Linda Tripney, Gail Dennett

2. Quality Education for a Healthier Scotland Our story so far….

3. Quality Education for a Healthier Scotland NES and the Support Workforce This project phase of work sits within a wider programme for NES (£250k over 2 years) Three threads of work brought together under one umbrella (HCSW Project) Supported by NES/mandated by Scottish Government to bring consistency and coherence to a complex agenda

4. Quality Education for a Healthier Scotland Scanning our horizons.. Looking ahead, beyond usual timescales Looking across – beyond the usual sources Considering a range of possibilities Building in resilience and adaptability into strategy

5. Quality Education for a Healthier Scotland Not easy to find.....

6. Quality Education for a Healthier Scotland Approx. 70,000 of NHS Scotland staff work in support roles (41%) Business and Administrative Staff (30,000) Business and Administrative Staff (30,000) Estates and Facilities Staff (20,000) Estates and Facilities Staff (20,000) Clinical Healthcare Support Workers (21.000) Clinical Healthcare Support Workers (21.000)

7. Quality Education for a Healthier Scotland For the first time......... 2015-2016 Priorities for action include: Scottish Government and others will: Develop a learning and development framework and career pathways taking account of prior learning, particularly for support workers

8. Quality Education for a Healthier Scotland Context 2014-16 Everyone Matters: Workforce Vision 2020 – Commitment to learning for support workers Everyone Matters Implementation Plan 2015-2016: Develop a learning and development framework and career pathways taking account of prior learning, particularly for support workers

9. Quality Education for a Healthier Scotland 5 Priority areas 3. “Capable workforce” The focus this year is on developing a more consistent, Scotland-wide approach to learning and development. Action: Develop a learning and development framework and career pathways, taking account of prior learning, particularly for support workers.

10. Quality Education for a Healthier Scotland Role of Learning and Development Leads Further develop, test and embed the three learning pathways with all stakeholders Supporting pathway development with each user group Bring networks and groups together to embed resources in practice

11. Quality Education for a Healthier Scotland What this means.... – Increase access to learning and development opportunities – Develop and embed learning and development / careers pathways which are nationally agreed and bring consistency – Support the best use of all available resources

12. Quality Education for a Healthier Scotland Why an Education Pathway? Stakeholders want nationally accredited qualifications relevant to job families... identifies qualifications under the three headings - Specialist: to develop the specialist skills needed in a role - Transferable: relevant to a range of different roles - Management: supporting supervisory/leadership skills -SCQF level -Career Framework

13. Quality Education for a Healthier Scotland Partnership Working Opportunities New ways of working Shared vision Challenges Wider range curricular areas and financial constraints Establish relevant links – understand each others world to meet the needs of learners

14. Quality Education for a Healthier Scotland Next Steps? How can we work together to take this forward? We value your opinion – share with colleagues Responses by 12 June 2015

15. Quality Education for a Healthier Scotland #HCSWConsult “A supportive work culture increases compassionate care. You are part of that culture- what you do matters.” “Education pathways – paths for you to make educational & career decisions” “Great meeting as we review development of essential clinical HCSWs” “What does meaningful PDPR feel like? Let us know?”

16. Quality Education for a Healthier Scotland Communication Clinical Healthcare Support Workers linda.tripney@nes.scot.nhs.uk Business and Administrative Services lorna.darrie@nes.scot.nhs.uk Estates and Facilities gail.dennett@nes.scot.nhs.uk

17. Quality Education for a Healthier Scotland Thank you – it’s an ongoing journey.....