1. www.yths.fi/en BETTER STUDENT HEALTH FINNISH STUDENT HEALTH SERVICE STUDENT HEALTH CENTER Puistokatu 4 JYVÄSKYLÄ www.yths.fi/en

2. BETTER STUDENT HEALTH www.yths.fi/en New student During your studies you can use the services provided by the Finnish Student Health Service when you have issues with your health or any illnesses. congratulations on your new place of study! See FSHS presentation video For a new international student -webbsite

3. BETTER STUDENT HEALTH www.yths.fi/en FINNISH STUDENT HEALTH SERVICE was founded by the National Union of Finnish Students (SYL) in 1954 covers over 135 000 university students in 13 cities is financied by the Social Insurance Institution, the students, the university cities and Ministry of Education provides students general health, oral health and mental health services works actively to promote students´ health and well-being Read more

4. BETTER STUDENT HEALTH www.yths.fi/en Who can use the services ? You can use our services if you are studying for a Bachelor’s or Master’s degree at a university and you have paid your student union membership fee to a student union that is affiliated to the FSHS. International university students are also entitled to use FSHS services, provided that they have paid the annual health care fee (54€) as part of their student union membership fee. Take your student card or certificate of attendance with you when you come to the health center!

5. BETTER STUDENT HEALTH www.yths.fi/en Fees dental appointments 18-32 € specialist 24 €, does not concern the appointments of psychiatrists some certificates are chargeable read more : yths.fi/en/feesyths.fi/en/fees invoicing by mail or via e-invoices 2–5 weekdays after an appointment To receive e-invoices you will need to set up an e-invoicing agreenment with the FSHS through your online banking system after you have received one paper invoice. You can use e- invoicing provided that you have a finnish identity code.

6. BETTER STUDENT HEALTH www.yths.fi/en Network Services yths.fi/en Electronic communications Checking or cancelling an appointment: yths.fi/en/appointments yths.fi/en/appointments Health information Health councelling Health councelling - online service

7. BETTER STUDENT HEALTH 1. RovaniemiRovaniemi 2. OuluOulu 3. VaasaVaasa 4. KuopioKuopio 5. JoensuuJoensuu 6. JyväskyläJyväskylä 7. SavonlinnaSavonlinna 8. TampereTampere 9. RaumaRauma 10. LappeenrantaLappeenranta 11. TurkuTurku 12. EspooEspoo 13. HelsinkiHelsinki The FSHS operates in all university towns in Finland from Helsinki to Rovaniemi. You will find the contact information, opening times and telephone numbers for appointments and cancellations in the Web at yths.fi/en. FSHS Units The new Kumpula service point in Helsinki will be open from 1 September 2015.

8. BETTER STUDENT HEALTH www.yths.fi/en GENERAL HEALTH (Floor 2) open mon-thu 8-15, fri 8-14 phone 046 710 1068 callback-service: your call will be forwarded to our callback service, follow the given instructions treatment need assessments, treatment instructions, nurse and GP-appointments in acute illnesses call in the morning (8-8.30)! check the health information section of our websites first homecare instructions etc.

9. BETTER STUDENT HEALTH www.yths.fi/en Specialist appointments –if needed, a GP refers to a FSHS specialist or to specialised medical care at Central Hospital Laboratory –tests by appointment and referral only –book the appointment in the Web: www.yths.fi/laboratory X-ray, ultrasound Physiotherapy (3rd floor) –treatment need assessments and appointments 11.45-12.15, phone 046 710 6613 –examination, physiotherapy programme, self-care instructions

10. BETTER STUDENT HEALTH www.yths.fi/en Health examinations FSHS sends all first-year students an electronic health inquiry during the first year of study public health nurse will send a reply message if necessary you will be asked to make an appointment with a public health nurse or an appointment for an oral health examination See also webbsites : Sexual health and contraception Virtual weight control group

11. BETTER STUDENT HEALTH www.yths.fi/en Vaccinations tetanus-diphteria MMR polio flue-vaccination for risk groups hepatitis (by prescription) traveller´s vaccinations, contact: travel advice helpline -callback service, phone 046 710 1092, mon-fri 8-16 Travel advice

12. BETTER STUDENT HEALTH www.yths.fi/en MENTAL HEALTH (Floor 3) patient office open mon-thu 8.30-11 and 12-15, fri 8.30-11 and 12-14 phone 046 710 1072 treatment need assessments by telephone mon-thu 8-15, fri 8-14 phone 046 710 1068 mental health advice, examination sessions, treatment sessions (psychotherapy sessions, crisis therapy, medical treatment)

13. BETTER STUDENT HEALTH www.yths.fi/en ORAL HEALTH (Floor 4) mon-thu 8-15, fri 8-14 phone 046 710 1070 appointments with oral hygienists appointments with dentists fee 18-32 € x-ray examinations Healthy teeth throughout life Fresher kisses Are you nibbling at your own teeth? The Wisdom Tooth

14. BETTER STUDENT HEALTH www.yths.fi/en Start using your Citizen’s account  The Citizen's account allows safe communication between students and the FSHS.  After your appointment, you can use the account to discuss matters related to your treatment (test results, care instructions etc.) securely with FSHS staff at any time that suits you.  Use your online banking ID or mobile ID to create a personal account code at www.asiointitili.fi.www.asiointitili.fi Watch Citizen’ s account -video! Take a look at the services you can use via your Citizen’s account yths.fi/en/e-communications Read more yths.fi/en/account

15. BETTER STUDENT HEALTH www.yths.fi/en REMEMBER TO CANCEL YOUR APPOINTMENT cancellation numbers (when FSHS is closed): 046 710 1069 general health 046 710 1071 oral health 046 710 1074 mental health checking or cancelling an appointment: yths.fi/en/appointments

16. BETTER STUDENT HEALTH www.yths.fi/en UNCANCELLED APPOINTMENTS If you do not cancel and do not arrive for the appointment, you will be charged 35 €, also if the appointment would have been free of charge.

17. BETTER STUDENT HEALTH www.yths.fi/en WHEN FSHS IS CLOSED services are available only during the office hours! in case of acute illness contact the LOCAL HEALTH CENTER 8-16, fri 9-16 16.10 € CENTRAL HOSPITAL 16-08 16.10 - 32.10 € first aid available around the clock at Central Hospital AMBULANCE, phone 112 FSHS-fee does not include these services!

18. BETTER STUDENT HEALTH www.yths.fi/en Local health center : http://www.jyvaskyla.fi/international/living/ health_care/services find your health center write your address

19. BETTER STUDENT HEALTH www.yths.fi/en LOCAL HEALTH CENTERS First aid services are provided by local health centers on daytime (mon-fri) CENTRAL AREA (Keskusta) HEALTH CENTER Tapionkatu 7, tel. 014 266 0120 HUHTASUO HEALTH CENTER Nevakatu 1, tel. 014 266 0121 KUOKKALA HEALTH CENTER Syöttäjänkatu 10, tel. 014 266 0122 KYLLÖ HEALTH CENTER Keskussairaalantie 20, tel. 014 266 2011

20. BETTER STUDENT HEALTH www.yths.fi/en IN EMERGENCIES at nights (16-08) and during weekends first aid services are provided by the CENTRAL HOSPITAL of Central Finland Keskussairaalantie 19 Call before you go to Central Hospital Emergency Clinic: tel 0100 84 884 mon-fri 16-08.00 weekends and public holidays 24 h this first-aid service is intended solely for those in need of immediate attention due to accident or illness Emergency | Central Finland Health Care District

21. BETTER STUDENT HEALTH www.yths.fi/en PRIVATE MEDICAL CENTERS TERVEYSTALO, Väinönkatu 9, tel. +358 306000 mon-thu 7.30-20, fri 7.30-18, sat-sun 10-14 http://www.terveystalo.com//In_English MEHILÄINEN, Kauppakatu 35, tel. +358 10 414 0200 mon-thu 7-20, fri 7-17, sat 10-13 http://en.mehilainen.fi/content/booking DEXTRA, Cygnaeuksenkatu 8, tel. +358 20 331 813 Mon-wed 8-19, thu-fri 8-16 https://ajanvaraus.dextra.fi

22. BETTER STUDENT HEALTH www.yths.fi/en PHARMACIES international students can use ePrescription provided that they have a finnish identity code read more about ePrescription http://www.kanta.fi/en/eresepti-esittely

23. BETTER STUDENT HEALTH www.yths.fi/en INSURANCE STUDENTS FROM EUROPEAN UNION (EU) European Health Insurance Card verifying the insurance in their home country (or E111 or E109 form) entitled for the same services at the same price as finnish citizens NON-EU STUDENTS take an insurance before departure for Finland

24. BETTER STUDENT HEALTH www.yths.fi/en students do not automatically get insurance when arriving to Finland. Please remember to check that you have a valid insurance. migri.fi > A student has to have insurance (for all)A student has to have insurance studyinfinland.fi > Insurance and health (non-EU students)Insurance and health studyinfinland.fi > Student Insurance Program (for all)Student Insurance Program read more: yths.fi/en/internationalstudentsyths.fi/en/internationalstudents

25. BETTER STUDENT HEALTH www.yths.fi/en www.yths.fi/en/internationalstudents the page also answers some questions frequently asked by international students.questions give feedback on this page. Thank you! Facebook facebook.com/ ylioppilaidenterveydenhoitosaatio Twitter @YTHS_FIN @YTHS_FIN YouTube youtube.com/ythsvideo youtube.com/ythsvideo Enjoy your studies! Photos: Vanessa Riki, Johanna Erjonsalo, Jami Hellman