1. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved Orange SPV M3100 welcome to your flying start for the Orange SPV M3100 this guide is designed to quickly show you the most useful and frequently used functions of your Orange phone

2. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved in detail power and security getting started contacts calendar call features Messaging ActiveSync TM Answer Phone other features contents

3. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved jog wheel scroll up or down to highlight menu items and press in to select - scroll up or down to adjust the ‘in call’ volume OK button press to confirm data entries or to exit the program in use the device - in detail voice command button press to start voice dial, or press and hold to record a voice note Micro SD card slot used to increase the memory of the device power key press to turn off temporarily - this switches your device to sleep mode - press and hold for 5 second to turn off completely Comm manager button press to activate Comm manager to select data communication bearer camera button press to activate the camera, press again to take a picture or to record a video

4. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved infra red port for sending and receiving data with other devices stylus slide this out of the device and pull apart to extend, use the stylus to tap the screen and perform actions the device - in detail reset button push once to perform a soft reset of the device mini USB connector use for synchronisation, connecting hands free headsets and charging of the device back cover release slide to unlock the rear cover for access to the battery and SIM right Notification LED green and amber for GSM standby, SMS message, GSM network status, notification and battery charging status front Camera used when video calling shortcut buttons press for quick access to messaging and Internet Explorer TM features left Notification LED blinking blue – bluetooth blinking green - WiFi alternate blue/green- both active

5. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved left softkey performs the command in the label shown above the button right softkey performs the command in the label shown above the button end button press to end a call or divert to voicemail talk button press to answer an incoming call or to dial a number navigation control press this multi directional control up, down, left or right to move through the menus – carry out the selection by pressing the centre button ok button press to confirm data entries or to exit the program in use start button press to open the start menu the device - in detail video call button after entering a number in the phone application, press to activate a video call

6. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved the keyboard - in detail secondary function key when pressed once, the blue characters are activated for one entry - double press to lock on and double press again to deactivate WiFi activation key press in conjunction with the secondary function key to activate WiFi File Explorer key press in conjunction with the secondary function key to open File Explorer

7. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved in detail home screen start launches start menu Power/battery indicator signal strength current signal strength volume launches volume control shown in-box status number of unread emails or text messages in the in- boxes contacts call history today screen - in detail

8. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved your start menu - in detail quick links to launch most recently used applications this area is customisable to contain your most frequently used programmes and applications (to do this tap Start – Settings – Menus and then highlight the applications you want to appear in the drop down menu) tap programs to launch full program menu use settings to launch settings menus for device

9. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved power power and memory management 1 battery screen2 use this screen to close unused applications  to check the battery power on your device, go to Start – Settings - System then Power. You will now see the battery meters as shown 1  to keep the device running at optimum speed, regularly close unused applications by going to Start – Settings – System – Memory - Running Programs and then select Stop or Stop all as desired 2

10. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved security setting a password 1 either create a basic 4 digit numeric password 2 or a more complex alphanumeric one  you can set your M3100 to have a password, prompted by a preset period of inactivity on the device - to do this, go to Start - Settings and click on the lock icon shown (right)  from here, you can select the time after which the password is to activate, and then enter either a numeric 1 or alphanumeric code 2

11. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved you can turn the phone on or off, independently of other functions, but the phone function must be on for you to make or receive calls tap the Network symbol in the title bar and press on the option Turn on flight mode within Comm Manager you can also choose to turn the phone function on or off when the phone is on you will see a network signal when the phone is off you will see a cross, as shown getting started turning the phone on and off

12. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved  from the Today screen, press the right soft key on the device  press New in the bottom left hand corner, and fill in the details of the new contact as shown, ensuring you store mobile number and email address in the correct fields  you don’t have to fill in all the fields, but will need to fill in mobile number and email address if you want to use these to send messages to these people  when complete, press ok to change the details you have stored for a contact, tap on the name in the Contacts screen, then choose Menu from the bottom left hand corner of the screen and then Edit storing a contact Orange SPV M3100contacts

13. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved copying contacts you can quickly and easily copy contacts from your SIM card to the M3100 memory  from the start menu, tap Programs – Accessories - SIM Manager (shown below)  the M3100 will now load and display all of your SIM card contacts  press Tools in the bottom menu bar and choose Select All  press Tools again and select Save to Contacts the M3100 will now copy all your SIM card contacts to the main directory on the device please note that contacts must be stored in the main memory to enable them to be used for enhanced phonebook options - when you press the contacts icon, the device displays the internal phonebook first, then SIM card entries below contacts

14. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved  press the Talk Button to launch the phone application  to make a call, simply dial the number, using the keys on the screen 1 and then press the Talk icon 2 to make the call.  to end the call, press the End icon 3 call features making a call using the stylus (1) 1 dial the number, using the number keys 2 press the Talk icon to make the call 3 to finish the call, press the End icon

15. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved making a call using the stylus (2)  tap Start – Contacts, to launch your contact list  to make a call, tap on the name of the person you wish to dial 1, then tap on the number stored for that contact 2 1 tap the contact you want to call 2 tap the number stored for the contact you wish to use call features

16. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved call features making a call using the keys  press the right soft key on the device  scroll to the contact you wish to call, then press the scroll pad in 1, scroll to the number stored for the contact that you wish to call and press the pad in 2 1 scroll to the contact and press pad in 2 scroll to number required and press pad in to dial

17. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved call features choosing whether to answer a call when you receive a call the name and number of the caller is displayed on the screen – if the name of the caller is not in your Contacts list only the phone number will be visible and if the number is withheld then Private will be displayed when you are on a call you can adjust the volume using the jog wheel on the left side of your phone. end key press to end a call, or to busy a call, press and hold to lock the keypad talk key press to answer a call, or to make an outgoing call

18. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved call features redialling previously called numbers  when in the phone application press call history to view 1  either scroll to the number you wish to redial and press the pad in, or tap using the stylus as previously shown 2 1 tap on Call History to show a recent call list 2 scroll to number required, or tap, using stylus

19. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved  when in the phone application, press speed dial  tap Menu - New in the bottom right hand corner and then select the contact you want to add the speed dial for  enter the speed dial location (between 2 and 99, 1 is preset to the Answer Phone) you want to use for this contact  press ok in the top right hand corner to save  to call an entry, using speed dialling, press and hold the number relating to the contact you wish to call  for two-digit entries press the first digit then press and hold to second one to check your speed dial list, press the icon from the phone screen to view current saved entries, you can also dial from here, by tapping on the number icon call features speed dialling

20. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved messaging reading your text messages when you receive a new text message an alert will appear briefly on the home screen (shown right)  tap Reply to write a reply to the message  tap on Menu and then select whether to Delete, Call the sender, Save as Read or Dismiss to read later Unread messages will remain highlighted in the inbox view (shown left)  to enter your inbox, tap on the text or envelope icon  unread emails will also appear, as shown left, and can be accessed by tapping the relevant icon

21. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved Once you have entered your inbox, you can send and receive messages  tap on New to begin creating your message  you will now see the new message screen (shown below) - you can enter the number or email address straight into the space provided, or tap Menu - add Recipient, at the bottom of the screen to choose a contact from your phonebook messaging sending text messages (1)

22. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved messaging sending text messages (2)  when you have entered the contact details,you can enter a subject, if required, and then fill in the main body of the text using the keyboard as shown 1  press Send when finished 2 - text messages will send automatically, emails will send next time you synchronise accounts 1 use the keyboard to enter subject and main body of text 2 press Send when complete

23. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved receiving emails after your M3100 has synchronised with your office servers, your inbox will be updated as shown (right) unread messages will be shown in bold, read messages in normal text receiving emails message status unread read message with attachment meeting invite sender and subject date of message size Message layout

24. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved to open an email, tap on the email with your stylus and it will open if you have opened an invitation to a meeting, you will be given the option to accept the meeting in the bottom left of the screen (if you have opened an email, this will say Reply) clicking on Menu will give you a list of further options, shown below receiving emails Calendar invitationEmail receiving emails

25. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved to send an email, enter your inbox, as shown previously:  tap on Menu - Go To - Outlook E-mail  tap on New to begin creating your message - either enter the email address in the space provided, or tap in the To field to enter your address book  compose the mail in the space provided and tap on the Send icon, once you are ready to send the email sending emails the email will now be saved to your outbox and will be sent next time you synchronise - you can either wait for a custom sync to occur (if applicable) or you can initiate the sync by pressing Menu - Send/Receive to add an attachment: tap on Menu - Insert - Picture, Voice note or File whilst writing the email, then navigate to the attachment using your File explorer sending emails

26. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved calendar using the calendar (1)  from the Today screen, press Start - Programs and select calendar from the Program list, and then find the day you want to create an entry for 1  tap on Menu - New appointment and fill in the details of the appointment - tap on OK when complete 2 1 use the arrows to scroll to the date required, then tap on Menu, New Appointment 2 fill in the details of the appoint- ment then press OK when done

27. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved calendar using the calendar (2)  the new appointment will now display in your calendar, as shown below - if you have set up an ActiveSync TM partnership with your laptop or PC, this will move to Outlook TM next time you connect.  tap on the text in the bottom left hand corner of the screen to change the view between Agenda, Day, Week, Month and Year Agenda Day Week MonthYear

28. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved synchronising contacts and tasks before you connect your M3100 make sure you have installed the Microsoft ® ActiveSync™ software that came with your M3100 you can synchronise your other information by connecting your M3100 to your PC or laptop using the USB cable provided connect your M3100 to your PC and ActiveSync™ will launch automatically - the first time you connect you will be asked to set your synchronisation preferences ActiveSync™

29. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved synchronising contacts and tasks you can change these settings later, by tapping on Options and using the menus to change your preferences. ActiveSync™

30. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved using ActiveSync ™ you will see the ActiveSync™ icon in your Programs list as shown below, select ActiveSync™ to access your settings, then tap Menu – Options (your device must not be connected to a PC) ActiveSync™ Options allows you to change what you synchronise Configure Server allows you to edit synchronisation information, such as server, login and password

31. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved ActiveSync™ using ActiveSync ™ within Options, you can specify what you synchronise 1, within the Schedule option, you can schedule when you synchronise 2 1 you can add/remove folders to synchronise Settings allows you to change the amount and size of the emails you are downloading Schedule allows you to change the regularity of synchronisations 2 you can access your schedule settings

32. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved when someone leaves a message on your Answer Phone, a spool symbol will appear on the display (as shown right) to listen to your messages press and hold 1 (or dial 123) to call your Orange Answer Phone, or tap on the voicemail text at the bottom of the screen press any of the shortcut keys below, whilst listening to your Messages, for the following actions: 1 - start the message again2 - save the message 3 - delete the message4 - send a reply 5 - send message to another user7 - rewind 10 secs 8 - skip to the next message9 - fast forward 10 secs # - call the person who left the message (providing number not withheld) Answer Phone checking for messages

33. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved Answer Phone personalise your greeting your Orange Answer Phone comes with a standard greeting, but you can record your own personal greeting, so that your callers know they've got through to you  call your Answer Phone, by pressing and holding the 1 key  listen to the simple steps and select option 3, then option 1, then option 1 again  record your greeting followed by the # key  press 2 to save it

34. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved Answer Phone set up a PIN number for added Answer Phone security, you can set up your Orange Answer Phone to request a PIN number each time you want to listen to your messages:  call your Answer Phone, by pressing and holding the 1 key  select option 3, then option 2  enter your chosen Answer Phone PIN, which should be between 4 and 10 digits, followed by the # key  press 1 to save your Answer Phone PIN

35. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved listen to your messages from another phone to listen to your messages from any other phone, call 07973 100 123 and follow the voice prompts to listen to your messages from another Orange mobile, dial the answer phone, press star when the call connects, and then follow the voice prompts to do this, you will need to have set up a PIN number, as shown previously, before you call the above numbers Answer Phone

36. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved how to send a message Orange Answer Phone allows you to send messages to other Orange users - this is useful when it is unnecessary, or inconvenient to call them to send a message: -  press and hold 1 (or dial 123) to call the Answer Phone  press 2 to select send a message follow the voice prompts, to complete the message and send to another Orange user Answer Phone

37. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved create an Answer Phone group list you can create Answer Phone group lists, allowing you to send pre-recorded messages to groups of up to 25 people at a time  press and hold 1 to call your Answer Phone  press 3 for personal options, and then  press 3 again for group list options  press 1 to create a group list and follow the voice prompts to send a message to a group, follow the steps in “How to send a message”, on the previous page, then enter the group number where you would have previously entered the mobile number Answer Phone

38. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved features other features your M3100 has other Office TM features that can be found in your Programs menu - some of these are shown below Pocket Word TM – create and view word documents on your M3100, send via email or synchronise with your PC Pocket Excel TM – work on existing spreadsheets or create new ones to send to colleagues ClearVue PPT TM – view PowerPoint Presentations on your device for full details on all of the above, please refer to your M3100 user guide

39. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved trouble shooting if you are having problems with your M3100, then you can call Orange on 158 for assistance (or 07973 100158 from any other phone) if the device requires a soft reset, then you need to push the soft reset button in, using the stylus - the button is located on the bottom of the device (as shown) trouble shooting

40. Orange SPV M3100 Business Customer Training © Orange PCS all rights reserved we hope you enjoyed reading this guide, and found it useful enjoy using your Orange phone and exploring the new features you have learned about today the future’s bright