1. Live Homework Help @ The Riverside County Libraries You’ve Got Homework. We’ve Got Help.

2.  On-demand homework assistance  One-to-one connection with real tutors  Academic help for grades 4 -12 and introductory college  August 1, 2008, help for K – 12, College Intro, or Adult Learner  Help in core subjects: Math, Science, Social Studies, and English What is Live Homework Help?

3.  Accessible from library computers and from home through the library’s website: www.rivlib.net  Live Homework Help is available Every day from 1:00pm to 10:00pm  Math and Science assistance available in Spanish Sunday – Thursday 1:00pm to 10:00pm Live Homework Help @ Riverside County Libraries

4.  Start from the library homepage: www.rivlib.net  Click on the Live Homework Help Icon  Enter your library card barcode number  Select your grade and then subject  Click “Connect” Live Homework Help @ Riverside County Libraries

6. Just enter your library card number: barcode number found behind your library card.

7. How it Works: Connect to a Tutor Step 2 Select your subject Step 1 Select your grade Step 3 Click “Connect”!

8. How it Works: Connect to a Tutor You will be connected with the next available subject expert tutor

9. How it Works: The Online Classroom Whiteboard Real-Time Chat

10. How it Works: White Board in Slow Motion r = 4 C C = 2r C = (2 x 4)3.14 C = 25.12

11. How it Works: The Online Classroom Share webpages and online library resources

12. How it Works: The Online Classroom Share Files Word, Excel, PDF, PPT and other common files. Virus Protection

13. How it Works: Ending a Session / Exit Survey Print Print your chat and whiteboards before you End Session Fill out the survey Fill out the survey and provide feedback to your library!

14. Live Homework Help Tutors: Who are they?  Our tutors are subject experts who provide help—not answers—and a safe environment in which to learn.  We currently have over 1,000 Live Homework Help tutors located across the United States and Canada.  Our tutors are either professional tutors, certified teachers, college professors, graduate students or undergraduates from accredited universities.

15.  Comprehensive application process  Third-party background checks  Sessions recorded and reviewed for quality control  Evaluation, promotion and mentoring programs  Ongoing professional development to optimize tutoring in an online environment  COPPA and CIPA compliant Live Homework Help Tutors: Certification and Training

16. Jason was very professional & nice. He tried his hardest to help me and succeeded. I am glad he was my tutor. – 5th Grader I don’t know what I would do with out this program. I feel more confident asking questions to somebody that is not watching me than somebody in person because I always think they think I am stupid or that I am asking a dumb question. Thank you very much -- 7th Grader Thanks to the website math is fun now -- 8th Grader I feel that my tutor is great. The tutors are very patient and helping with the problems. They put no pressure on you and it gives the students a positive attitude towards their work. TUTOR.COM OWNS!!!! – 10th Grader Students and Parents: What they are saying

17. I went crazy with my grades and they were D, D, F, D, B, A. After this homework help they are now B-, C+, C, B, B, A AFTER 2 MONTHS :] LIVE HOWEWORK HELP ROCKS!!! – 10th Grader Whoever made this website is even better than Tom from myspace – 10th Grader I was so pleased. Thank you so much for providing this service, Algebra isn’t easy for everyone. Jil just made my night and helped me to understand the problems in a much easier way – 12th Grader Gracias! No se que hubiera hecho sin la ayuda de mi biblioteca local – 9th Grader Students and Parents: What they are saying

18. Live Homework Help Outreach: Integrating Live Homework Help in Everything You Do!  Increase Staff Awareness and (Out)Reach to your Own  Host ongoing LHH trainings  Include updates in monthly staff meetings and communications  Encourage staff to offer one-on-one demonstrations to parents and students from the library’s public computers  Offer incentives for promotion or increase in usage  Share student comments and use them to market back the program

19. Decorate your computer workstations with information on LHH Place a sign at your entrance Create a display with posters near computer workstations Live Homework Help Outreach: Promoting LHH in Your Library… Surround your LHH promo materials in LIGHTS

20. Live Homework Help Outreach: Integrating Live Homework Help in Everything You Do!  School Outreach –  Network with teachers - Give LHH demonstrations during B2S Teacher In-Service Days - Attend B2S Nights, demo LHH and pass out promo materials - Invite (or visit) new classes to demo LHH and all library’s electronic resources  Connect with parents - Attend PTO/PTA meetings and demo LHH - Get information about LHH printed in parent/school newsletters  Remind your own staff - Add to upcoming meeting agenda - Encourage staff to log-on to LHH for practice session - Host B2S launch event at library - Contact press to garner publicity for library and LHH

21. Live Homework Help Outreach: Integrating Live Homework Help in Everything You Do!  How to Intergrate LHH into School Outreach  Use LHH to strengthen relationships with your local schools  Conduct school visits and attend special events/assemblies  Create targeted email contact lists to stay connected with important contacts  Send emails promoting LHH to coincide with school calendar (e.g. progress reports, parent/teacher conferences, report cards, Science Fair, etc.)  Suggest teachers add links to library’s Web site from their home page  Request teachers offer students extra credit for trying LHH  Submit announcements to be read during Home Room  Place advertisement in school newspapers  Share favorite student comments and highlight trends in usage statistics for library administration

22. Live Homework Help Outreach: Integrating Live Homework Help in Everything You Do!  Community Outreach – Leverage Existing Partnerships  Involve your local city council - Insert LHH flyers in employee paychecks and utility bills - Include LHH information on city Web sites with links to library Web site  Partner with local businesses to help advertise program - Suggest including LHH flyer with purchases - Request donations as prizes for promoting service  Reach out to your community service organizations and local churches for support - Enlist student volunteers to demo LHH in library and schools -Include information about LHH in weekly announcements and bulletin -Host a booth at fairs or outdoor community events

23. Beyond Back-to-School: Integrating Live Homework Help in Everything You Do!  Sustaining Your LHH Program’s Success  Use our promotions and outreach calendar to plan  Refuel your marketing efforts by using our themed promotional materials (posters, flyers, newsletter copy)  Review monthly reports to further guide outreach initiatives  Continue efforts to garner publicity for library and LHH program  Use student comments as testimonials to market back the program  Share your program’s success with key stakeholders: library staff and board; school administration and teachers; local officials and potential financial supporters

24. LHH: Educational Outreach Resources Available  Designed for Librarians  Tips for School Outreach  Teacher's Guide to LHH  Targeted to School Staff  Tips for Teachers  School Memo  Safety and Security Document

25. Now accessing LHH is easier then ever with our user- friendly features.

26. Arlene Cano Outreach Coordinator (951) 369-3003, ext. 230 arlene.cano@lssi.com For More Information