1. XIX ISPIM conference 2008 Open innovation: creating products and services through collaboration Tours Loure Valley, France 15-18 June, 2008

2. Twente University/Vilnius University Innovation capacity building principles in Dutch PDS Loreta Vaičaitytė Human-in-organisation adviser loreta.vaicaityte@gmail.com

3. The context of innovation  Knowledge economy;  World-wide web;  Transcontinental outsorcing;  Unimaginable competition;  Technological explosions;  User empowerment;  Dynamic information society.

4. Professional development school  An open service innovation;  Between an educational institution and primary schools;  Teacher and teacher-in-education professionalization;  Collaboration and reorganization.

5. “Best practice” case study PDS Twente:  First round – ICM model;  Second round – ICM inventory;  Third round – ICB model + ICB tool.

6. Innovative culture  SL-shared responsibility between stakeholders;  OL-collective vision + digi-knowledge centre;  TL-involvement + team learning;  IL-coaching, mentoring, reflection+openness.

7. Innovation capacity building  Elevator principle-connection between “thinkers” and “doers”;  Proactive thinking-preventive approach;  Win-win situation-mutual gain for stakeholders.

8. Conclusion  Innovative culture design;  Elevator principle on the societal level;  Proactive thinking on the organizational level;  Win-win situation on team and individual levels.