1. Bjarne Månsson, EuroSP3 2004 Coaching - an inspiration from team sports Presentation at EuroSP3 2004 Bjarne Månsson, KK Data Danmark

2. Slide 2 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - background EuroStar 2003 partly focused on the lack of cooperation between development and testing 30 years’ experience in electronics and software development hereof 12 years’ experience in software process improvement and 7 years’ experience in software testing The basics of team sport is to be a team 40 years’ handball experience as team player, coach and referee 7 years’ basketball experience as coach and referee Why is it so popular to run around after a piece of leather? I still do not know!

3. Slide 3 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the team goal We are the champions …

4. Slide 4 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the scenario citius, altius, fortius - Coubertin faster, higher, stronger

5. Slide 5 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the scenario citius, altius, fortius - Coubertin faster, higher, stronger time to market, best product, market share - Best business

6. Slide 6 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the task of making the best team Understand “the mental key” mental attitude techniqueexperience - John Whitmore “Coaching for performance”

7. Slide 7 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the task Watch this game … VranjesVranjes

8. Slide 8 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the task Watch this game … What happened? Watch again … still the speed and combinations are tremendous and it shall work within a split second Team work for champions!

9. Slide 9 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the champion team mentally prepared Coaching technically trainedteam built tactically trained Being prepared for the game

10. Slide 10 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the team size Choose the right team size Soccer: 11 players Handball: 7 players Volleyball: 6 players Basketball: 5 players Choir: 4 x 10 singers Army group: 10 soldiers

11. Slide 11 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the team player Multiple roles AttackDefense Goal keeper Wing player Line playerCenter back Goal shooterBack Play makerCenter back

12. Slide 12 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the team player Knowing your role Develop your strong sides Work with your weak sides Use established methods to work with yourself: Example: the Myers Briggs Type Indicator – the MTBI Extraversion (E) / Introversion (I) Sensing (S) / Intuition (N) Thinking (T) / Feeling (F) Judging (J) / Perceptive (P) Don’t be shy … promote yourself on your strong sides

13. Slide 13 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - my own story about the team player Knowing your role At an age of 14, I was put on the left wing This was the place where you did the least harm! I wanted to be a STAR goal shooter. But my weak side was my lack of weight. Then I looked at myself to see if I had any other potentials for this game. One of those days cartoon figures – Speedy Gonzales – showed me a way (he is small but very fast and he helps others):

14. Slide 14 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - my own story about the team player (2) Knowing your role My force could be running ahead of those big bully guys And I had the proper size to slip below the arms of the giants: And nowadays, playing the wing has developed into being an important discipline in the game

15. Slide 15 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - and it is the same old story In local basketball

16. Slide 16 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - and it is the same old story In international basketball

17. Slide 17 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - odd jobs Consider the goal keeper … you stand there, mostly collecting the ball from the net, often with a chance of getting the ball right in your face So how do you motivate this important job? Again – locate the individual skills of the person Evaluate specialised training programs Integrate the odd job in the team work

18. Slide 18 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - how to coach Only one way to start You have tried to be a team player You understand the technique, the tactics and the game educational approach teach the techniquepractice, practice, practice

19. Slide 19 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - how to coach Teach the technique Physical fitness Shooting techniques Tactical team understanding Running into position (“to run without the ball”) Practice, practice, practice - “Play it again, Sam”

20. Slide 20 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - how to coach Educational approach Most of the best Danish handball coaches are originally school teachers! Coaching style: Hieratical (Russian Trefilov, American Brown) Democratic (Swedish Johansson) Choose your style to the mentality of the team players All three teams have been world champions Practice, practice, practice - “Play it again, Sam”

21. Slide 21 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - for the game And now the game … It's still the same old story A fight for love and glory A case of do or die. The world will always welcome lovers As time goes by.

22. Slide 22 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - game readiness Puerto Rico stuns Dream Team, 92-73 “I'm humiliated, not for the loss - but I'm disappointed because I had a job to do as a coach, to get us to understand how we're supposed to play as a team and act as a team, and I don't think we did that,” Larry Brown said. “It's good for kids to see how the game is supposed to be played.“ Iverson said. “Next game, we will have to play as a team," Iverson concluded.

23. Slide 23 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the game Readiness: Be prepared for the game Have your tactics ready (and practiced) Study your opponents Have your players ready for the game

24. Slide 24 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the game Changeability: Moving targets Have your plan B ready (and plan C) Change your tactics when needed Use all the abilities of the players Insert substitutes when needed Appoint a captain in the field Adapt, adjust …. use time out

25. Slide 25 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the game Team spirit: The game is a fight “To have team spirit means that the players must have charisma, fight for the team, support each other, must not yell at each other and always have the same aim.” (Bengt Johansson) Encourage the players Engage yourself

26. Slide 26 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - game reference to business Readiness: Be prepared for the game -> market knowledge Have your tactics ready (and practiced) -> development guidelines Study your opponents -> competition research Have your players ready for the game -> education plan Changeability: Moving targets -> market changes Have your plan B ready (and plan C) -> project risk analysis Change your tactics if needed -> iterative development Use all the abilities of the players -> resource planning Insert substitutes when needed -> resource backup, XP, pair testing Adapt, adjust …. use time out -> iterative development Team spirit: The game is a fight -> market competition Encourage the players -> team building, team events, kick off event Engage yourself -> management visibility All about the process!

27. Slide 27 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the reward Building the best team

28. Slide 28 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the game The process wins the game

29. Slide 29 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the referee Being the referee You have to be neutral - the “ombudsman” You have to stand firm in decision You have to admit mistakes You have to be in contact with the players - small talking

30. Slide 30 Coaching Bjarne Månsson, EuroSP3 2004 Coaching - the referee The paradox As a team player, you go as far as the referee allows But the team player demands the referee to see all the tricks of the opponent players The coach shall teach the players fair play The business referee is the market But you do not get the verdict at once And the rules are not obvious

31. Slide 31 Coaching Bjarne Månsson, EuroSP3 2004 KK Data Danmark - the company Founded 1994 by Klaus Karkov Sub-supplier of embedded software solutions for instruments and industrial applications Consultancy on software testing, project management and software process improvement Applications and consultancy include bus ticket system (CTS) audio codecs (Scientific-Atlanta) hearing aids (Oticon) flight maintenance equipment (Terma) mobile telephones (Nokia) medical devices (Novo Nordisk) Supplier of the RDS532 RDS Encoder See more at www.kkdata.dk

32. Slide 32 Coaching Bjarne Månsson, EuroSP3 2004 KK Data Danmark - Bjarne Månsson M.Sc. (EE) from Denmark’s Technical University M.Phil. (EE) from University of Leeds, UK Internal Auditor (Bywater plc) Certified Software Tester (ISEB) 30 years’ experience in electronics and software development hereof 12 years’ experience in software process improvement and 7 years’ experience in software testing Fields of work Telecommunications, data acquisition (production, laboratory), CNC machines, medical devices, CRM software 40 years’ handball experience as team player, coach and referee 7 years’ basketball experience as coach and referee