1. Welcome to AB140 Introduction to Management Unit 7 Seminar – Effective Teams

2. Agenda General Questions and Announcements Introduction Why Some Groups Fail/ Q & A Contribution of Teams to an Organization/ Q & A Types of Teams / Q & A Recap Unit Assignment Clarification Conclusion of Seminar

3. Introduction If you have ever led or been a participant in teams, you are likely aware that sometimes teams yield successful results and sometimes they do not. If you haven’t yet been called upon to work on a team or to lead one, chances are that you will be in the future. In the modern workplace, there has been a trend toward conducting business with the use of teams. Today’s managers have the goal of ensuring that their work teams are successful.

4. What makes a working group a team?

5. Working Group vs. Team A working group is a collection of people who work in the same area or on the same task but do not necessarily come together as a unit and achieve significant performance improvements. A real team is formed of people with complementary skills who trust one another and are committed to a common purpose, common performance goals, and a common approach for which they hold themselves mutually accountable.

6. The New Team Environment

7. Why do groups fail sometimes?

8. Why Groups Sometimes Fail: Ineffective communication Lack of effective chartering, visioning, and goal setting Lack of clarity about roles Inability to keep morale and momentum high Decrease in productivity Lack of trust As a manager, what is your role in increasing the likelihood that your team will be successful?

9. As a manager, what can you do to increase the likelihood that the team will be successful?

10. Manager’s Role: Successful Team Empower team Team building activities/outside coaching Commitment to common purpose Measurable performance goals Feedback on performance Training: technical, functional, problem-solving, decision making and interpersonal skills Motivation/Rewards based on performance Publicize team successes

11. How can a team approach benefit the organization directly?

12. The Contributions of Teams Benefiting of the organization directly… A team of individuals addressing an issue can experience breakthroughs and develop fresh ideas that may not have been possible with a single individual. Teams can increase production, improve quality, and reduce costs. Teams can enhance speed and be powerful forces for innovation and change.

13. How can a team approach benefit the individual directly?

14. Contribution of Teams to Individual The team can be a useful learning mechanism, thereby benefiting the members. Team members can give each other feedback; identify opportunities for growth and development; and train, coach, and mentor. -Source: Bateman and Snell text; page. 244

15. Types of Teams -Can you name some types of teams that are commonly present in the workplace?

16. Different Types of Organizational Teams Work Teams – make or do things such as manufacture, assemble, sell or provide service; part of organizational structure Project and Development Teams – work on long-terms projects; member have expert knowledge and judgment; disband after project completed Parallel Teams – operate separate from regular work structure; solutions to specific problems; i.e. task force

17. Different Types of Organizational Teams Management Teams – coordinate and give direction to subunits; integrate work among units Transnational Teams - work groups composed of multinational members whose activities span multiple countries Virtual Teams - teams that are physically dispersed and communicate electronically more than face-to-face

18. Different Types of Organizational Teams Self-Managed Teams Empowers employees Workers trained to do all or most of jobs in unit No immediate supervisor Make decisions previously made by first-line manager Resistance: People don’t want so much responsibility, change is difficult, don’t like to evaluate performance of teammates or to fire people

19. Recap In this seminar, we’ve discussed: -Why some groups fail -How teams contribute to organizations -Various types of teams

20. Unit 7 Coursework Reading: Chapter 11 in the Bateman and Snell text. Web readings Discussion 1: Focus on traditional environment vs. team environment; What is your experience in the workplace? Discussion 2: Assessment Team Roles Preferences Assignment: Focus on self-managed teams; How could team approach help Sandwich Blitz? Quiz: 10 multiple choice questions

21. Thank You for Attending!