1. Capitalising on the Global Trends for Recruitment Ann Swain, CEO, APSCo Recruitment Live 25th November 2014

2. Agenda Introduction The global market The key trends Our responses In conclusion

3. Introduction Over 30 years in the recruitment market ATSCo founded in November 1999 APSCo created in January 2009 Over 600 members International reach

4. Introduction Membership is open to those organisations engaged in the acquisition of professionals on behalf of their clients, either on a permanent or flexible basis

5. Total global recruitment market 2012 €323.88 billion 2013 €331.00 billion 2014 €345.00 billion Source: Staffing Industry Analysts 2014

6. Total global recruitment market Approx 137,300 private employment businesses Around 203,500 branches 624,500 internal staff The top10 PrEA’s worldwide accounted for 28% of global annual sales Source: Staffing Industry Analysts 2014

7. Global staffing market Source: Staffing Industry Analysts 2014

8. Higher Potential Lower Potential Not Recorded Hot spots Source: Staffing Industry Analysts

9. The key trends

11. BRIC countries to make up 4 of top 5 economies by 2050 2050 GDP projections (EUR Trillion) Source: Goldman Sachs Global ECS Research, 2011 Trend: Globalisation

13. Trend: Political and economic instability

15. 2012/2013 growth in MSP spend by country +86% +44% +28% +19% +11% +7% +3% +2% +40% +32% +8% +34% Source: Staffing Industry Analysts Trend: The growth of RPO/MSP

17. Trend: Continued technology evolution

18. A new generation of online staffing providers Global Focus Local Focus Restaurant Workers, Field Service Techs, Day Labourers…. Onsite Work Software Developers, Creative Designers, Writers, Editors, Translators… Remote/Virtual Work Source: Staffing Industry Analysts Trend: Continued technology evolution

20. Trend: Demographic change The 25 countries forecast to have the highest percentage of people of working age (25-64) that are between 55 and 64 years old in 2010 and 2030

21. EU27 Population with/without Immigration Source: Eurostat 540m 520m 500m 480m 460m 440m 420m 400m 20082012201620202024202820322036204020442048205220562060 With migrationWithout migration Decline starts 2012 Decline starts 2035 Without immigration european population would already be in decline Trends in Labour Arbitrage | 14 April 2014 Trend: Demographic change

22. Foreign citizens in europe by country Source: Eurostat, March 2012 Percentage Foreign Citizens Trend: Demographic change

24. Country examples: Argentina Brazil Japan Austria France Country examples Argentina China India Belgium Italy Sectors Duration/ renewals Duration/ renewals Reasons of use Equal pay/ equal treatment Licensing requirements Employment contract Main restrictions on TAW use Main obligations for TWAs Temporary agency work regulation Country examples: Argentina South Africa Japan Germany Spain Country examples Argentina China Japan Belgium Germany Country examples Argentina Colombia China Belgium France Country examples All of EU Australia China Japan South Africa Source: CIETT Trend: Increasingly complex legislative landscape

25. EU countries with unjustified restrictions, either in laws or collective labour agreements still in place – Belgium, France, Luxembourg, the Netherlands, Italy, Portugal, Spain and Sweden Existing restrictions include – Sectoral bans, quotas on the maximum number of workers, too short maximum length of assignments, or restrictions on the kinds of labour contracts that can be offered AWD compliance status Source: CIETT Trend: Increasingly complex legislative landscape

27. Supplier management strategies ©2013 by Crain Communications Inc. All rights reserved. Trend: Customer sophistication

29. Variable Professional/commercial staffing mix Source: Staffing Industry Analysts 2014

30. Trend: Professionalism of the temp. market Revenues – general vs. professional staffing and solutions Source: Adecco Group - Q3 2013

31. Trend: Professionalism of the temp. market

32. Trend: In-house recruitment

34. Ian Denys, Labour Market Expert Head of Corporate Communications, Randstad May 15 th 2014

35. In conclusion…

36. Any Questions

37. Thank you Ann Swain tel: 08458 997388 email: ann.swain@apsco.org @APSCo_org #APSCo