1. Introduction of SYSTEMPLUS

2. Allow SystemPlus Quality Network & Services Things to know Contact References

3. SYSTEMPLUS SystemPlus is a high-performance pan-European „Road Express Freight“ network with fixed door-door transit times. We are franchise organisation with a closed Europe-wide logistics network Our core business is Europe-wide distribution and procurement logistics Our Partner are mostly medium-sized companies managed by their owners.

4. Kurier City courier Direct courier International Courier Day Express Night Express Overnight Express Express UPS GLS DPD DHL Express Paket SYSTEMPLUS – The market position Express

5. Foundation:1986 System-Gut, 1998 SystemPlus (international) Headoffice/ Franchisor:SystemPlus Logistic Service GmbH & Co KG 36272 Niederaula, Germany Managing Director: Ms Karin Wolf Supervisory Council: Mr. Francois Decaudin, chairman of the board, (Groupe Heppner) Mr. Frans Zuidgeest, deputy chairman of the board, (Wim Bosman) Mrs Marianne Welter (Arthur Welter) Mr. Georg Köhler (System Alliance GmbH) Mr. Dr. Thomas Baumgartner (Fercam AG) Shareholder: 11 Franchisepartner: 10 Organisation: Franchise System (closed, exclusives Network) SYSTEMPLUS – things to know

6. SYSTEMPLUS – the network Logistic Network in 23 countries with regional depots 1 international Central-Hub in DE-Niederaula 400 depots in 23 countries 18 regional Hubs in 23 countries 11.000 employees in 23 countries 7.000 trucks in 23 countries 600.000 international shipments per year

7. SYSTEMPLUS - the network Andorra Belgium Denmark Germany Finland France Great Britain Irland Italy Lichtenstein Luxembourg The Netherlands Norway Austria Poland Portugal Slowakian Republic Slovenia Spain Sweden Switzerland Czech Republic Hungary

8. SYSTEMPLUS – the network European regional HUBs: - AT-Ansfelden/ Wiener Neudorf - CH-Möhlin - DK- Aabenraa/ Kopenhagen - ES-Barcelona/Burgos - FI-Helsinki - FR-Rungis/Strasbourg/ Lyon - GB-Lichfield - IT-Mailand/Verona - NO-Oslo - NL-s´Heerenberg - SE-Malmö - CH-Prag

9. SYSTEMPLUS – the network Due to the big SystemPlus-Network with regional roots the customer profiting from a perfect mixture of structure and flexibiliy.

10. SYSTEMPLUS –Services: One-stop-freight-service for whole Europe  Comprehensive deliveries and pick ups in all 23 countries  Europeanwide procurement logistic  Europeanwide third-party-logistic  Daily departure in and from 23 countries  Fixed door-door transit times

11. SYSTEMPLUS –Services: Door/Door transit times Central Europe – (Zone 1)

12. SYSTEMPLUS –Services: Additional Services like:  Delivery before 12 p.m.  Delivery before 10 a.m.  Express Services  Cash on delivery  Dangerous Goods

13. SYSTEMPLUS –Services: Online Booking Tool:  Customer will be filed centralised  Access data will be send automatically  By keeping the deadlines shipment will be picked up the next day

14. SYSTEMPLUS –Services Uniform Tracking and Tracing for whole Europe  with pro-active shipments status  and online POD Archiv

15. SYSTEMPLUS –Unsere Tarifoptionen: PremiumLight PremiumClassic PremiumHeavy PackagesPackages and palletsOnly pallets System conformed packages Weight per package up to 31,5 kg Girt size up to 300 cm Dimension up to 120x60x60 cm Lengh up to1,20 m 1 cbm = 160 kg System conformed pallet: -Europallet (80 x 120 cm) -Oneway pallet (80 x 120 cm) -Halfpallet (max. 80 x 60 cm ) -Boxpallet (Euronorm 80 x 120 cm) -Chemicalpallet( 120 x120 cm) -It must be possible that cross docking of the pallets can be done by fork lifter or pallet truck. -The max. accepted length is 220 cm. - The max. accepted weight is 1.250 kg.

16. SYSTEMPLUS-Services: Central transport insurance (automatically)  for losses and damages up to 50.000,00 € up to 2 Mio € per truck  for financial losses maximum 100.000,00 € Quota: 0,02 % of shipments handled in the system are afflicted by a claim!

17. ... SYSTEMPLUS – Shipment structure - Packages - Multicolli - Halfpallet - Europallet - Onewaypallet - Boxpallet - Chemicalpallet Shipments from 1 up to 3000 kg and more!

18. SYSTEMPLUS – Qualitymanagement  Permanent Quality monitoring  Monthly Quality Reports  Annual Qualityaudits

19. SYSTEMPLUS – target groups  IT Technology  Spare parts  Pharmaceutics  Electrical Engineering  Automotive Engineering  Optical Engineering  Fashion und leather  Cosmetics  Information- and Communicationsystems  Hobby und Leasure

20. SYSTEMPLUS – Your benefits: Tailor made, customer orientated concepts  Optimisation of internal processes  Optimisation of administration of the shipments  Reduction of administration costs  High services performance  Minimizing of losses and damages

21. Thank you for attention!!!