1. Technical Sales Specialist Software - OS and Applications John R. Moegling Sr. Systems Engineer

2. Agenda Operating Systems (OS) –Introduction –Types and Function Application's (APPs) –Introduction –Types and Function

3. Introduction to Operating Systems (OS) How would you define an OS Operating system is a software program designed to control the operation of a computer system A Computer’s operating system is it’s most important program It is considered the backbone of a computer managing both software and hardware resources 3

4. Operating Systems (cont’d) Enables the computer’s hardware to communicate and operate with the computer’s software (Application’s) Without an operating system, a computer would be useless 4

5. Types of Operating Systems 5 Personal Computer(PC) Server Mobile

6. Personal Computer (PC) Operating Systems 6 Operating System is normally associated with a –User, Client, or Desktop In business they are simply PC’s attached to a network that in turn uses the resources of one or more larger servers. Since they are PCs, they can also be used independently of the Servers. Most common Desktop OS’s –Windows –Macintosh –Linux

7. Server Operating Systems 7 A server is a computer dedicated to run one or more services to serve the needs of users on a network. Could be for Example: –Database, file, mail, print, –web, or gaming server Most common Server OS’s –Windows –Linux

8. Mobile Operating Systems 8 Operate a smartphone or tablet Today they combine the features of a PC operating system with things like: –Touchscreen, cellular, Bluetooth, WiFi, GPS mobile navigation, camera, video camera, music player and gaming. Used to provide voice, email, and video communications Most common are: –Android –Apple iOS –BlackBerry –Windows RT & Phone

9. Introduction to Application Software Application software is any computer software that causes a computer to perform useful tasks beyond the running of the computer itself Usually called –Software Application –Application –App 9

10. Application Software (cont’d) Applications may be bundled with the computer and its system software or purchased separately Some applications are available in versions for several different platforms Can be Web based 10

11. Application Types and Function 11 Personal Computer(PC) Server Mobile

12. PC Based Applications An application that runs on a desktop or notebook computer What are Some Examples? –Word Processors –Spreadsheets –Web Browsers –Media Players –Presentation –Image Editing 12

13. Server Applications Require and Run on Server Class Systems Often Client-Server Based Examples include: –Email –Database –Web Server 13

14. Mobile Applications(APPs) Software applications designed to run on smartphones, tablet computers and other mobile devices Available through application distribution platforms such as: –Apple App Store –Google Play –Windows Phone Store Some apps are free, while others must be purchased 14

15. TDOnCall Services for Software 15 Tech Data Confidential Onsite Software Installation and Upgrades for Client Systems, Servers, etc. Preventative Maintenance Contracts Break / Fix for Emergency or Non- Emergency 24x7 or 9x5 Remote Help Desk Services Application Help Desk Support Get $$$ for Replaced IT Equipment 100% Safe Data Destruction with Guarantee Full Time, Temp-to-Hire, Contract Programmers, Systems Admin, Onsite Help Desk, etc. x64257 tdoncall@techdata.com www.tdoncall.com

16. Opportunity – Questions to Ask 16 Cross Sell –OS and App attach to Hardware –Hardware attach to OS and Apps Things to Think About? –How many users –Do you need new PCs or Servers

17. Opportunity – Example #1 Software Attach 17 You receive a quote request for 5 HP Servers with storage Things to think about\recommend –Servers need Operating Systems? –Virtualization Software? –Applications (Email, Database, Management, etc..) –How many users? –Do you need new client devices PC’s or Tablets? –Do they need help with Deployment – TD integration or installation services

18. Opportunity – Example #2 Software Attach 18 You receive a quote request for 50 new PC’s Things to think about\recommend –Does the PC come with an Operating System (OEM) –Maybe they need additional accessories (monitors, keyboards, etc..) –Do they need applications (antivirus, word processing, spreadsheet, etc..) –Are they buying any new Servers? –Do they need help with Deployment – TD integration or installation services?

19. Opportunity – Example #3 Hardware Attach 19 You receive a quote request for Microsoft Exchange, SQL Server, and Office for 100 users. Things to think about\recommend –Are they buying new servers? –Do they need storage? –Are they buying new Client Devices? –Do they need help with Deployment – TD integration or installation services?

20. The Difference In Distribution