1. Mobile GIS in Local Government to enhance Service Delivery Total Geo-spatial Information Solutions Johann Engelbrecht Director

2. Contents Introduction Municipal Service Delivery Mobile GIS Municipal GIS IMIS Mobile Example: Consumer Meter Audit Conclusion

3. Introduction TGIS - Established in June 1999 TGIS is currently the biggest supplier of Planet GIS products Focus on delivering solutions with a spatial component with the Local Government arena Planet GIS users – 60+ municipalities countrywide – Engineering Firms – Environmentalists – Geologists – Town Planners – Land Surveyors – Valuers Using Planet GIS as the spatial information platform IMIS – Integrated Municipal Information System

4. Municipal Service Delivery Municipalities must ensure that people in their respective areas have at least the basic services they need. The most important services to be delivered by a municipality are: – Water supply – Electricity supply – Sewage collection and disposal – Refuse removal – Municipal roads and storm water drainage – Street lighting – Municipal parks and recreation – Municipal health services These services have a direct impact on the quality of the lives of the people in that specific community, e. g. poor quality water can contribute to an unhealthy and unsafe living environment, thereby limiting attraction of business or industry to the area, ultimately effecting job opportunities for residents. Business Benefit Income: Revenue Enhancement Expenditure: Asset Management Growth: External Investment Social: Community Upliftment

5. Mobile GIS Traditional definitions: – Mobile GIS is the expansion of GIS technology from the office into the field. A mobile GIS enables field-based personnel to capture, store, update, manipulate, analyze, and display geographic information; – Mobile GIS is the use of geographic data in the field on mobile devices Adopted Mobile GIS definition for municipal service delivery – Mobile GIS is the use of geographic data in the field on mobile devices focusing on information gathering Mobile data capture integrates six essential components: – Rugged handheld computers; – Global Positioning System (GPS); – Camera; – Mapping (GIS)software; – Database software; and – Wireless communications

6. Mobile GIS Uses GIS Analysis and Decision Making – Execute GIS analysis while in the field – not really needed except for field data capture monitoring Mapping – Create, edit and use GIS maps in the field – not cost effective, use aerial photography, etc and only do annotation Asset Inventory and Maintenance – Create and maintain an inventory of asset location, condition, components and maintenance Incidents and Inspections – Create a portfolio of evidence with regards to complaints and services rendered, e.g. water leaks, illegal connections, site inspections

7. Municipal GIS GIS is essential for municipal management – large geographical spread and management of visible and non-visible infrastructure At municipalities, GIS deployment varies from one GIS work station environment,to intranet distribution of GIS information, up to a fully integrated information environment – One GIS workstation environment – use mobile GIS for mapping – focus is on base data capture and maintenance (Mapping) – Integrated information environment – focus is on using GIS information to assist the daily business that the municipality conducts (Asset Inventory & Maintenance, Incidents and Inspections) In order for mobile GIS to enhance service delivery at municipal level an integrated information environment should be in existence at the municipality.

8. Workstation –Data capture and manipulation –Map making –GIS Analysis –Spatial data maintenance Planet GIS IMIS IMIS Lite Integrated Information –Workflow platform –Business process environment –Various modules: –Land Management; –Document Management; –Infrastructure Management; –IDP & Project Management; –Customer Care; etc Planet GIS Intranet Deployment –Friendly user interface –Query station –Sharing GIS information IMIS Lite Planet GIS GIS Deployment Model - Scalable Solution IMIS Mobile

9. For Complete, Affordable, User friendly and Scalable Data Gathering Tested on Trimble, Getac as well as Samsung Omni Cell phone

10. IMIS Mobile From Office to Field Four easy steps Define Mobile Map Display in Planet GIS Use existing project or create new Add photography Setup features and styles Import other feature formats, e.g. shp files Save as project Define Database layout in SQLite Database Manager Use existing tables, Import tables or Setup new tables Define relationships Save as database Define Mobile Screen Layout Select attributes to capture Setup components Setup collections Test data capture process Define Device Screen Layout Set up components Set up collections Select data fields to be captured Test Copy Project to Handheld Device Execute software from menu Log in Open project Wait for GPS to initialise Start capturing

11. IMIS Mobile – Device Software

17. Position of feature IMIS Mobile – Summary: field data gathering Data of feature or its components Photographs of feature or its components

18. IMIS Mobile – from field to office Field Units Planet GIS Merging Software Export Other GIS Formats Ver 2.0

19. Example: Consumer Meter Audit – Data gathered: Basic Property Information: – position, photo, building information Electrical Connection Information – position, photo, phase type, meter no, meter reading, meter type, condition, etc Water Meter Information – position, photo, connection type, meter type, meter reading, meter box, condition, etc – Field Performance: Company Employee: 110 properties/day Community Participation: 40 properties/day – Quality Checking: Company Employee: 99% completeness Community Participation: 85% completeness Office personnel complete the gaps from photographs

21. Example: Asset Verification and Valuation Search Engine Photograph of Asset GPS Position Asset Financial Info Inventory Information

22. Conclusion GIS Practioner ≠ Field Operative Mobile GIS can only enhances service delivery of a municipality when applied as a tool to conduct daily municipal business by non-GIS personnel The Mobile GIS must be user friendly, ease to use but at the same time robust and specific when it comes to data gathering, editing and display

23. Thank You