2. It is our mission to continually improve the health of our community and its diverse population. We recognize the importance of a diverse workforce for the delivery of the highest quality care to people of different cultures, beliefs and behavior. We strive to tailor that care to meet patients’ social, cultural and linguistic needs.

3. Of MetroHealth’s more than 6,100 employees, 31 percent are ethnic minorities, including 16 percent of our physicians and 13 percent of our nursing staff. 238 MetroHealth physicians are bi-multilingual; 49 languages are spoken.

4. Race/Ethnicity% Patients% Employees White47.7%69.5% Black37.2% 20.2% Hispanic/Latino9.6% 4.4% Asian1.5% 5.4% Native American0.1% 0.31% Other3.9% (Underrepresented Minorities)

5. Employee Mentoring Diversity Advisory Council Diversity Action Committee Internships Recruitment & Retention –Management –Physicians –Nurses

6. Attract and Retain Quality Employees Facilitate Intergenerational Workplace Cooperation and Understanding Recognize, Develop, and Promote Leaders

8. Voluntary 12 Month Agreement Open to All Employees Lunch & Learn Workshops Traditional Training Sessions Quarterly Audits

9. Cleveland Municipal School System West Side Ecumenical Ministry Northeast Ohio Nursing Initiative Youth Opportunities INROADS, Inc., High School and College Students

10. Cleveland Municipal School District –Community Based Work Experience Program –Lincoln West High School Health Care Academy –St. Martin DePorres –Youth Opportunities Unlimited –Northeast Ohio Nursing Initiative Radiology Pathology Pharmacy –INROADS, Inc

11. Winnie Mason Director, Diversity 216.778.5952 wmason@metrohealth.org