1. Thank you for your interest in our presentation This presentation is aimed to give you an insight into the ecommerce market, the benefits, how to avoid the pitfalls and demonstrate why Opal Logic is a clear choice as a bespoke ecommerce solution partner. To move through the presentation, click on the space bar.

2. The Company Focused on providing 1st class solutions Microsoft ISV provider and partner Based on the South coast of Cornwall Turnover tripled in 12 months In profit since day one Forward thinking and adaptable

3. E-Commerce Electronic Commerce, commonly known as (electronic marketing) e-commerce consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks.

4. Why e-commerce? 9 Million Adults shop on-line at least once a week (Telegraph June 2009) Average weekly value of UK internet retail sales in December 2008 was approximately £238 million, representing 3.5 per cent of total retail sales, an increase of 19.6 per cent compared with the previous year. (ONS, Jan 2009) February 2009 sales 13% ahead on same period in 2008. (news.bbc.co.uk – March 2009)

5. Why E-Commerce December 2008 Online Shoppers spent £4.67bn In Contrast High Street sales fell by 1.4% Overall Online Sales for 2008 £43.8bn Current statistics show growth at 15% per annum

6. Why E-Commerce Lower ongoing costs than traditional retail outlet Wider audience reach, local, national and international 24x365 Trading Can be managed from any location Adaptable Streamlined payments from sales

7. Why E-Commerce UK internet usage growth for home users: YearPopulationInternet usersPercentage 200058,789,19415,400,00026.2% 200559,889,40735,807,92959.8% 200760,363,60238,512,83763.8% 200860,943,91243,221,46470.9%

8. E-Commerce benefits

9. How to Succeed in e-commerce Provide the correct balance of online and offline sales strategies Ensure you have the best e-commerce solution in place for your business Ensure your site can be found and indexed by search engines, 75% of visitors come from search engines. Be competitive in products and pricing Continuously update products and image

10. Avoiding the Pitfalls Site design/implementation problems Payment problems Information quality Order fulfilment problems Unsolicited contacts Data security problems Post sale support

11. Why Opal Logic Amazing creative design. Cutting edge technologies. Each solution is tailored specifically to customers requirements. Believe in building strong, long term relationships. Short solution delivery timescale, typically 4 months or less. Quadrupled customers sales in a month

12. Why Opal Logic 5 star rating on practicalecommerce.com More than tripled traffic for each website strategies implemented upon. Flexible payment methods for projects Secure hosted solution Part of a case study by GX Networks providers of the web hosting Microsoft ISV Solution Provider

13. Why Opal Logic

14. Our Customers