1. People in Business Task 2

2.  K:\StaffOnly\Business Studies\AS Level Business OCR Unit 291\Human resources\Job Description or Specification.doc K:\StaffOnly\Business Studies\AS Level Business OCR Unit 291\Human resources\Job Description or Specification.doc Starter Exercise

3.  Explain the purpose of key documents in the recruitment process.  Analyse the strengths and weaknesses of the key documents.  Show how the documents contribute to the effectiveness of the process. Aims of the Presentation

4.  Study the job description.  Give each member of the class a section of the description.  Read the section, explain its purpose in your own words and then report back to the class. Harrogate & District NHS Job Description

5.  Explain the purpose of the job description  Start with a general explanation of the overall purpose.  How does it help the business?  Briefly explain the purpose of each section  Highlight the strengths and weaknesses of this job description http://www.businessballs.com/jobdescription.htm http://tutor2u.net/business/people/recruitment_jobdescriptio n.asp Job Description

6.  Divide class into groups and give each group a large version of the person specification.  Label the key features.  Discuss as a class. Harrogate & District NHS Person Specification

7.  Explain the purpose of the job specification  Start with a general explanation of the overall purpose.  How does it help the business?  Briefly explain the purpose of each section  Highlight the strengths and weaknesses of this job description http://www.bis.gov.uk/policies/higher-education/access-to- professions/prg/recruitment-step-by-step/defining-the- job/person-specification Job Specification

8. Explain the purpose of the job advert Start with a general explanation of the overall purpose. How does it help the business/ Briefly explain the purpose of each section Highlight the strengths and weaknesses of this job advert http://www.businessballs.com/jobadvertswriting.htm Job Advert

9. Explain the purpose of the application form Start with a general explanation of the overall purpose. How does it help the business? Briefly explain the purpose of each section Highlight the strengths and weaknesses of this application form http://en.wikipedia.org/wiki/Application_for_employme nt Application Form

10.  Compare the advantages and disadvantages of applying on paper v online  Create a table on the whiteboard.  Take one example and analyse.  Make the point  Explain it  What are the effects of that point on the business?  Use connectives to link the Point; Explanation and Effect together.  Now do this for all the points in your table. Application Form

11.  Divide the class into groups, who will take part in a mock interview.  In each group decide who will be the interviewer and who will be the interviewees. You will all work together on all aspects of the process.  Interviewees complete the application forms. You should try to use your real life experiences but can make up some realistic facts to support your application. Application Form

12.  Some employers will invite applicants to write a formal covering letter of go with the application form. Study the covering letter at:-  http://www.direct.gov.uk/prod_consum_dg/groups/d g_digitalassets/@dg/@en/@employ/documents/digit alasset/dg_173860.pdf http://www.direct.gov.uk/prod_consum_dg/groups/d g_digitalassets/@dg/@en/@employ/documents/digit alasset/dg_173860.pdf  Highlight the key features of the letter. Covering letter

13.  Write a covering letter to go with your application.It should contain:-  Reasons for applying for job  Contribution you can make  Your training and education  Relevant skills and knowledge acquired  Use the following links to help  http://www.direct.gov.uk/en/Employment/Jobseekers/Help applyingforajob/DG_173634 http://www.direct.gov.uk/en/Employment/Jobseekers/Help applyingforajob/DG_173634  http://career-advice.monster.co.uk/cvs-applications/cover-letter- advice/why-tailoring-the-cover-letter-is-critical/article.aspx http://career-advice.monster.co.uk/cvs-applications/cover-letter- advice/why-tailoring-the-cover-letter-is-critical/article.aspx Covering letter

14.  Interviews can be conducted by 1 person, 2 persons or more (more than 2 is usually a ‘panel’).  Discuss the advantages and disadvantages of each.  Create a table on the whiteboard.  Take one example and analyse.  Make the point  Explain it  What are the effects of that point on the business?  Use connectives to link the Point; Explanation and Effect together.  Now do this for all the points in your table.  Decide how many interviewers you will have and explain the main reason why. Interview

15.  Starter exercise – you have 2 minutes to write down as many questions you think could be asked in a job interview.  Now Watch the following video clip and tick off questions which are identical/similar to the ones on your list.  http://www.youtube.com/watch?v=3L3V5hg4QDE http://www.youtube.com/watch?v=3L3V5hg4QDE  Discuss as a class the key points are running a job interview. Design a series of questions for the interview.  Most interviews structured using predetermined list of questions including:-  Questions relating to the job specification  Questions relating to the person specification  Information about the candidate’s previous experience and what they think they can bring to the job  Use open ended questions to encourage the interviewee to talk.  An interview assessment or score sheet may be used – an example is on the next slide Interview Questions

16.  Study the examples of interview assessment sheets in your groups.  What do they all have in common?  In what ways are they different?  Interview assessment sheets for Orange(GCSE Human Resources folder)  http://www.whatdotheyknow.com/request/17246/response/45484/a ttach/4/Int%20Assessment.pdf http://www.whatdotheyknow.com/request/17246/response/45484/a ttach/4/Int%20Assessment.pdf  http://www.humanresources.hrvinet.com/interview-assessment- form/ http://www.humanresources.hrvinet.com/interview-assessment- form/  Create your own Interview Assessment Sheets

17.  Use all your previous information, from the job description; specification; application form and covering letter to prepare your answers for the interview.  Ideally, ‘talking split’ between interviewer and interviewee should be 20% and 80%  Candidate should have chance to ask questions about company The Interviewee

18.  Explain the main purpose of the interview  Provide a commentary on the interview in which you explain the purpose of each question and how each candidate tackled the question. You should refer to your assessment sheets.  Which candidate did you give the job to and why? Interview Analysis

19.  Why is it important that you follow the correct laws?  Briefly explain the main laws with regard to discrimination by using:  http://www.businesslink.gov.uk/bdotg/action/detail?ite mId=1080648870&type=RESOURCES http://www.businesslink.gov.uk/bdotg/action/detail?ite mId=1080648870&type=RESOURCES  Explain how your recruitment process met this law by giving examples. Legal, Social, Ethical and Regulatory Obligations

20.  Use all the documents in this recruitment process.  Explain the strengths and weaknesses of each part/document in the process.  Refer to specific examples of how the documents have been completed e.g. the covering letter gave a brief summary of the candidates experience, they had 3 years clerical experience with a marketing company.  Make it very clear how effective the document is in helping the employer. Analyse Factors Contributing to Effectiveness of Recruitment Process

21.  Analyse the training process.  Explain the strengths and weaknesses of each type of training:  Induction  Internal  External  Make it very clear how effective each type of training is in helping the employer. Analyse Factors Contributing to Effectiveness of Recruitment Process

22.  Analyse the PEST factors which affect the recruitment process.  Explain the strengths and weaknesses of each PEST factor:  Political  Economic  Social  Technological  Make it very clear how effective each type of training is in helping the employer. Analyse Factors Contributing to Effectiveness of Recruitment Process

23.  This is the final section in which you reflect on the overall recruitment process.  Identify strengths of each document  Identify the weaknesses of each document and explain how this would effect the recruitment process/  Suggest improvements to the way each section was carried out. These should follow from the weaknesses.  Explain the advantages and disadvantages of your recommendations. Evaluating the recruitment process