1. Army OneSource Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted Strategizing to Connect Communities 6 – 8 December 2011 Unrestricted www.myArmyOneSource.com | www.AOSResourceCenter.com Army OneSource (AOS) Building Community Capacity Providing comprehensive community support and service delivery to effectively serve Service members, their Families and Veterans regardless of component or geographic location. 22 April 2015

2. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 2 Building Community Capacity Purpose To support State Family Program Directors and other key National Guard personnel in leveraging civilian and Military partnerships. Objectives To increase participants understanding of community capacity from a Service member and Family data-driven needs perspective. To develop tactics that create sustainable community action teams focused on improving outcomes. To demonstrate working at scale to escape the trap of random activity.

3. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 3 Tentative Agenda

4. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 4 Helping Military Families Increased community capacity builds from shared responsibility for helping Military Families. Helping Military Families

5. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 5 Constituting Community Capacity Meaningfully affects the circumstances of Soldier/Family life away from installations. Directed toward one or more critical issues. A commitment of time, talent, people or resources. Senior level commitment and sustainability should be evident. What Constitutes Community Capacity?

6. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 6 The Basic Questions What matters most?Who is critical to success?How will you know that it matters?How will you sustain civilian partnerships? The Basic Questions

7. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 7 The Basic Questions

8. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 8 Building Community Capacity Assessing Self Assessing Others Catalyst for Sustained Action Building Community Capacity

9. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 9 Understanding You Before You Think About Them Your preferred style. Your professional and positional strengths. Your professional and positional limitations. Becoming part of a healthy mix. Understanding YOU Before You Think About Them

10. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 10 Personality Styles

11. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 11 How does my style fit? Some Key Capacity Building Tasks Collecting and analyzing data Researching best practices Listening to Service members and Families Networking with strangers Building new relationship Developing creative solutions Negotiating roles and responsibilities Giving away credit Tracking progress Holding others accountable Telling the story in public Organizing and supporting others My MBTI __________ How does my style fit?

12. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 12 How does my “position” matter? YOU Decisions you can make Expertise you have Bosses, peers, subordinates Sphere of influence outside THEM Pace of relationship development Scope of the work together Accountability Roles IMPACTS How does my “position” matter?

13. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 13 Tips for Selecting Partners 1.Select partners who have a legitimate opportunity to deliver needed work in your targeted region. These partners can be local, regional or State. 2.Think quality not quantity. There is no magic number for partners. 3.Look at the partnerships you already have – the relationships you have developed – can they become more? 4.Identify the value or expected gains for Military Families that each partner could deliver. 5.Look to how one or more organizations can collaborate to build one partnership by sharing resources, talent and delivery systems. 5 Tips for Selecting Partners

14. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 14 Role of a Champion Serves as a leader in the partnership to keep all engaged focused on the shared vision, values and efforts. Interested in providing solutions for the needs of Services members and their Families and believes that community organizations can in part deliver these solutions. A respected individual who has name recognition and influence with the community or within a profession. Role of a Champion

15. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 15 The Basic Questions What matters most? Identifying and prioritizing the most important issues facing SM/V/F. Using multiple data and information sources. Who is critical to success? Adding those who are interested Adding those who can be champions Adding those who have capacity Adding those who can make an impact How will you know that it matters? Awareness Access Affordability Utilization Results How will you sustain civilian partnerships? Establishing meaningful agreements Reporting Course correcting Expanding Rewarding

16. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 16 The Role of Data Capture HEARTS and HEADS: Empirical evidence Anecdotal experience Preponderance of information Common Sense Connected to COMMUNITY and PARTNER interests TELLING A STORY The Role of Data

17. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 17 What does this tell you about Partners? Elevated Risk Factors High alcohol and drug use Self-perception and relationship Suicidal thoughts and ideation What does this tell you about Partners?

18. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 18 Assessment: Target & Research What are the primary needs of Service members and their Families in your State? What backup do you have to show this? Are there regions in your State who do not have access to services? How many people does this affect? What is the deployment activity in your State and what communities are most affected? Assessment: Target & Research

19. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 19 Assessment for Community Capacity What are the most pressing needs in my State? How many Service members are affected? Assessment for Community Capacity How many Family members are affected? How are those with recent deployments affected? How are those who were deployed years ago affected?

20. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 20 Connect the Data, Story & People What organizations in my State, Region, targeted community already provide programs or services in the area of need we are looking for? Who do I know who could help introduce me to these organizations? Connect the Data, Story &People

21. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 21 Data Assignment How can these sources help you… 1. Understand Service Members, Veterans and Families? www.aosresourcecenter.com (use your log-in credentials)www.aosresourcecenter.com http://www.va.gov/vetdata/ (US Department of Veterans Affairs)http://www.va.gov/vetdata/ http://www.bls.gov/news.release/vet.t06A.htm (state unemployment)http://www.bls.gov/news.release/vet.t06A.htm 2. Learn to show or tell a compelling story? http://datacenter.kidscount.org/topics (focuses on children)http://datacenter.kidscount.org/topics http://www.justiceforvets.org/vtc-impact (issues and solutions)http://www.justiceforvets.org/vtc-impact http://ncveteransworkinggroup.org/wp-content/uploads/2015/03/North- Carolina-Military-Families-infographic.pdf (state networks)http://ncveteransworkinggroup.org/wp-content/uploads/2015/03/North- Carolina-Military-Families-infographic.pdf http://hin.com/blog/2013/11/11/infographic-caring-for-veterans- healthcare-needs/ (health information networks)http://hin.com/blog/2013/11/11/infographic-caring-for-veterans- healthcare-needs/ 3. Understand assets and potential partners? http://www.nachc.org/research-data.cfm (federally funded community health centers)http://www.nachc.org/research-data.cfm http://www.justiceforvets.org/veterans-treatment-court-locations (legal)http://www.justiceforvets.org/veterans-treatment-court-locations http://www.careeronestop.org/localhelp/local-help.aspx (federal and state employment system)http://www.careeronestop.org/localhelp/local-help.aspx

22. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 22 The Basic Questions What matters most? Identifying and prioritizing the most important issues facing SM/V/F. Using multiple data and information sources. Who is critical to success? Adding those who are interested Adding those who can be champions Adding those who have capacity Adding those who can make an impact How will you know that it matters? Awareness Access Affordability Utilization Results How will you sustain civilian partnerships? Establishing meaningful agreements Reporting Course correcting Expanding Rewarding

23. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 23 Building Capacity Over Time Longer-term, multiple players, changing systems Activities that occur repetitively over time One-time event Sharing Information Building Capacity Over Time

24. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 24 The Basic Questions What matters most? Identifying and prioritizing the most important issues facing SM/V/F. Using multiple data and information sources. Who is critical to success? Adding those who are interested Adding those who can be champions Adding those who have capacity Adding those who can make an impact How will you know that it matters? Awareness Access Affordability Utilization Results How will you sustain civilian partnerships? Establishing meaningful agreements Reporting Course correcting Expanding Rewarding

25. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 25 Characteristics of Effective Partnerships Partnerships are entered into voluntarily Partners have clarity about shared power and accountability Partners have equal access to, and openly share, information and knowledge All partners are perceived as valuable Characteristics of Effective Partnerships

26. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 26 Phases of Capacity Development Implementation & Sustainability Building Ownership & Planning Strategy Phase Leadership Phase Starting Phase

27. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 27 Leadership Phase Identify a champion to lead the effort. Add additional key people for partnership critical positions. Education/train build key leaders about the needs and call to action required to help military families – develop advocates. Leadership Phase

28. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 28 Strategy & Planning Phase Preliminary planning meeting with “champion” and other key leaders/organizations. Network and meet more people who could help. Establish continual communications with planning team. Begin planning. Strategy & Planning Phase

29. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 29 Building Ownership Phase Preliminary planning meetings. Formalize planning team. Organize planning: invitations for participation/who should invite; providing information; meeting type(s)/online; in person or conference calls. Outline preliminary ideas/strategies and documents steps required to achieve them. Schedule first planning team meeting. Develop plan of action for committee facilitation. Building Ownership Phase

30. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 30 Implementation & Sustainability Phase Implementation roles and responsibilities Timeline for starting operations: calendar Communications plan Follow up meetings for progress reports; designing additional services etc. Continual engagement and recruitment Continual education and awareness building among stakeholders. Implementation & Sustainability Phase

31. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 31 Community Capacity Community Capacity Only Matters If It Helps Working to add Community Capacity can greatly expand the local resources available to Service members and their Families.

32. Building Community Capacity | 22 APRIL 2015 Behavioral Health | Finance | Legal | Faith Based Army OneSource Government Manager: Shaunya Murrill, Chief, Outreach & Strategic Integration, shaunya.m.murrill.civ@mail.mil Unrestricted 32 Question and Answer Question & Answer Session Kent Peterson AOS Support Team 913.638.3593