1. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org B RIDGING THE G AP : JWCC’ S S TAFF AND F ACULTY C OMMUNITIES A Presentation By: Jill Hart, Web Administrator Tiffany Taylor, Portal/SSB (Banner) Administrator

2. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org Fast Facts  Fall 2011 Faculty & Staff: Full-time Faculty: 56 Associate and Part-time Faculty: 202 Full-time Staff: 131 Part-time Staff: 19  Fall 2011 Students: Enrollment: 2,390  PORTAL Accounts: approximately 6000

3. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org L EGACY I NTRANET  Built on FrontPage and classic ASP using multiple Access databases  Clunky and cumbersome to manage  Not in line with the college’s new image  Everybody saw everything – not role-based

4. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  No SSO to services  Document Center was hard-coded links  Every department had access to see every item

5. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org O UR P LAN  Utilize myCampus and SSO technology  Build upon the Communities and Roles in myCampus (portlets and pages)  Integrate and re-use portlets across multiple communities  Eliminate one more system to maintain

6. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org W HO IS I NVOLVED ?  Staff Communities built per service area/per department Ever growing  Faculty Learning Center (CETL) for faculty Faculty Senate soon

7. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  QuickLaunch on left on every page  Quick Links added to QuickLaunch  Kept the same tabs across the top  Interior tabs have additional right column menus specific to their area. N EW N AVIGATION

8. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  Easy access to Magna Mentor videos  eCollege Tip of the Week  Links to library database, categorized for faculty  Help for online instructors, including Mentor videos  On-Campus Programs  “Admin” role utilized for CETL committee F ACULTY L EARNING C ENTER A DDED

9. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  Problem: We have content in our Intranet that can be accessed by faculty and staff, but students also need access, without duplicating effort.  Solution: We can’t give access to students to our intranet, so we created a second community and granted permission to students, staff and faculty. The required content was then pulled into the intranet community.

10. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  Web content display portlets made this easy.  Content was created in Campus Police community.  Descriptive page titles made the relevant content easier to find later

11. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  In the intranet community, we added web content display portlets and used “Select Web Content” to pull in what we already had in the Campus Police Community.

12. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  Problem: Faculty want to be able to watch Mentor videos on or off campus, without checking out the Magna Mentor CD from the library  Solution: First we had to figure out how these videos could be watched on the portal. We knew that the portal could not host videos, but because of licensing, we couldn’t upload them to YouTube. When we started looking through the CDs, we discovered everything we needed was on the CD.

13. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  The video player was built in Silverlight and saved into a HTML file.  We created a new site on an IIS web server.  Each video has its own folder on the server.  Since everything was on the disc, no extra development was required

14. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org  In the portal, a group of pages were created in the CETL community, one page per video.  Pages are of type “URL”  The page linked directly to the video player e.g. mentor.jwcc.edu/fuzzyLearning/Player.html  The video is then ready to be viewed by faculty

15. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org L IVE D EMONSTRATION  CETL Mentor Videos Tip of the Week On-Campus Programs …and others!  Intranet Document Center Water Cooler Campus Police …and others!

16. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org B LAZER N ET D EMONSTRATION  Live Presentation Happens Here

17. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org R OADMAP  Intranet Create a role for certain users to update their own documents or content, and train these users Turn frequently used document sections into template/structure so it will be easier to update with new documents

18. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org R OADMAP CONTINUED  CETL Switch Mentor videos to a pseudo-SSO, no longer require another login to view them Making the community uniform with Intranet Add template/structure for the commonly updated pages to make it easier

19. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org S UMMARY  Eliminated a legacy system  Ever-growing communities  New PR-driven branding in place  One stop shop to all JWCC Online Services  Ease of Navigation (Quick Launch & Launch Pad)  Reuse of portlets across communities

20. live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org Q UESTIONS AND C ONTACT http://www.jwcc.edu http://blazernet.jwcc.edu Contact Information Tiffany Taylor - Portal/Self-Service Banner Administrator tktaylor@jwcc.edu