1. Mission & Scope Short history and a look to what we are doing! Presented: May 9, 2013 For the Operational Services Council

2. The mission of the Audit/Internal Audit and Business Process Management unit is to:  Protect the College’s internal controls through ongoing due diligence.  Create innovative and flexible processes that integrate technology into college practices and processes.  Recommend and implement business processes to align the administrative operations with the needs and ideas of employees, students, vendors and other constituent groups.  Promote effective and efficient business and administrative practices.  Continually seek improvements in our processes that benefit all stakeholders, improve efficiencies and enhance college operations.

3.  Review business operations of the whole college and identify; high risk for Internal control failures; high return process improvements; Identify best practices within and outside industry; efficiency improvements through innovation and adoption of best practices.  Working with the functional subject matter experts, senior management, Technical support services and others to identify, develop, prototype and achieve business process improvements.  Build bi-directional communication paths with management, business managers and key users supporting administrative business process support operations of the College.

5.  Work with those that process, use and review the Colleges business.  Build bridges between the users (those that feed data and those that retrieve information), the data custodians and systems custodians.  Identify and innovative, economical and efficient ways to improve the flow of business.  Assist the College management to achieve more with the systems they have.  Evaluate risk within current business processes and estimate the value of risk mitigation.  Evaluate value and effectiveness of controls on College resources and processes.

6. We work with lots of units

7.  Chart of accounts (OBS, Budget Office, SALT team, OIT.)  Job Wizard (HRDE-Classification, Records and CPOD, CSC committee, OIT app dev.)  Budget Development and Training (Budget, OIT,OBS, SALT)  Taleo –Goals (HRDE CPOD, OIT Appl. Dev)  Taleo –Performance (HRDE CPOD, OIT App. Dev)  Audits Campus Cash procedures (OBS )  And more and more……

8. Working with more units

9.  Support and Training for OBS (including AR)  Support OBS for technical issues  Support College units with business process questions (most often between Manakee units and rest of the college)  Banner Finance and AR and Touchnet system management  Banner Finance, payroll and Touchnet security management  Technical support to Senior VP’s  Technical support of planning, assessment and budgeting calendars (President, Planning, AFS offices)  Risk review of select processes as requested

10.  Reporting  OBS reporting Committee  “Cost to Educate” reporting with OIR  Redesign standard Budget reporting for Sr. managers (Qlikview)  Faculty Load and Compensation (FLAC) Implement Banner FLAC (Join Faculty Load & HR payroll) Develop Training material and document standards for data entry of Faculty load (Reduce Paper & create transparency for the largest classes and workers at the College)  Audit the business processes of Banner security, create transparency in Banner access. (starting with Banner Finance)

12.  ABPM has experience in  system project management  best practice design  Auditing and system and functional process analysis  Wide range of business processes, operations and industries  Working with a wide range of stakeholders.  Most of our projects require various and diverse stakeholders to build conscious to meet the goals of the college.  Experience in change management techniques with a proven track record.  Building bridges with administrative and support units with stakeholders to create a open channel of communication.

13. Do you have any Questions!