1. Business Rental Presentation Erin Kramarich Director of Business Rental Sales

2. Agenda  Introductions  Program Overview  Early Start Program  Payment Options  Enterprise Plus Enrollment  Booking Reservations  By Phone  Booking Tool  Safety & Risk  Q&A 2

3. Program Overview 3

4. XZ63MSU – Business Use  Low Competitive Pricing  Collision Damage Waiver & $1M Liability included  Unlimited Mileage  No Fee for Drivers Under 25  18+ allowed to drive under this contract  No Fee for Additional Drivers  Discounted pricing for rentals over 30 days  Note: Rentals over 30 days should contact Brenda with Safety & Risk in order to extend the state coverage (X6888)  Rates extend to Student Organizations/Affiliations

5. 63MSU01 – Personal Use  Same Competitive Pricing  Coverage is not included – may be purchased  Unlimited Mileage  No fee for drivers under 25  Must be 21 for personal use  No fee for Spouses/Significant Others to drive

6. Services  Delivery to MSU Motor pool at no additional charge  Can park personal vehicle in Motor Pool lot while using rental car, no parking pass needed  EPlus enrollment mandatory  3 Payment Options Available  Purchasing Card  Departmental Billing Number  Direct Bill to Index Number  Provisions for off road use  Maintained gravel roads  Free enrollment into Enterprise Plus  Free Booking Tool for easier reservations  All vehicles delivered with a full tank of gas

7. Early Start  Deliveries for Early Monday Morning  Delivered on Friday afternoon between 4-6 PM  $10 per day charge ($20 Max) for the weekend  If travel is commencing earlier (Sunday for example)  1 day at $10  Regular rates start on Sunday  Deliveries for Early Weekday Mornings (Tues-Friday)  Delivered the afternoon before between 4-6PM  Charges will start the following morning  If vehicle is requested before 4PM, charges will start at the reservation requested time.

8. Payment Options – Katie Matzinger 8

9. Payment Options  MSU Purchasing Card  Preferred method of payment  Name on purchasing card should match name of driver or use alternative payment option  MSU Departmental Billing Number  Allows those without purchasing cards to rent  Tied to a MSU purchasing card  One per department, contact your departmental accountant to see if you have one set up  Billing number must be provided at time of reservation (8-digit number)  Contact Katie Matzinger to request a new billing number  Direct Bill to Index Number  Allows those without purchasing cards to rent  For individuals/departments with very minimal needs  Index number & department name required at time of reservation

10. EPlus Enrollment 10

11. Why EPlus?  EPlus is our loyalty program  Provides a profile for each traveler  Includes Name, Address, License, and Credit Card (if applicable), and Contact Info  Allows Delivery to MSU Motor Pool  Need Driver Information to Deliver the Vehicle  Need Cell Phone or Email to supply key box info  Simple and Easy to Set Up  Earn Points to Use on Future Rentals

12. Booking Reservations 12

13. By Phone – Home City  Phones are answered by the CAP Team  CAP Team is based in St. Louis  Have your Contract ID & EPlus Number  Contract ID: XZ63MSU  EPlus: Specific to the Individual  Billing Number: If Applicable  Give them Delivery instructions  To Bypass the CAP Team  406-586-8010  Press *

14. By Phone - Airport  Phones are answered by National Reservations  NatRes Team is based in St. Louis  Have your Contract ID & EPlus Number  Contract ID: XZ63MSU  EPlus: Specific to the Individual  Billing Number: If Applicable  To Bypass National Reservations  406-388-7420  Press 5, Then 3

15. Booking Tool Demonstration  Easy to Navigate  Allows instant confirmation  Reduces Phone Calls to the Branch  http://www.enterprise.com/car_rental/deeplinkmap.do? bid=028&refId=MONTASU http://www.enterprise.com/car_rental/deeplinkmap.do? bid=028&refId=MONTASU  EPlus Enrollment Available Here  Print Your Receipts  File>Send>Shortcut to Desktop

16. Safety & Risk – Brenda Lambert 16

17. Safety & Risk Considerations  Insurance  Included with Enterprise contract (WSCA)  Decline damage waiver option at time of rental  Make sure you make reservation with our contract info  Visa (purchasing card)  Name on card used to book reservation must be the driver for coverage to be eligible  State self-insured plan ($250/$500 deductible)  Authorized drivers and passengers  Volunteer option  Purchasing the rental company insurance  Foreign countries  Other

18. Incident Reporting Requirements  In case of Accident:  Call police, get police report, collect other party’s contact & insurance information, document & take pictures if possible  Contact Enterprise local branch to file report 406-586-8010, press *  Contact Brenda with MSU Safety and Risk 406-994-6888 within five days to file an incident report for all accidents and/or damage to any rental vehicle. File work comp claims immediately.

19. Contacts and Links Phone Numbers:  Enterprise Local Bozeman Office 586-8010 press * 24-Hour Roadside Assistance 800-307-6666 Billing issues – Erin Kramarich 406-896-0752  MSU Payment options, online booking help - Katie994-7508 Safety & Risk – Brenda994-6888 Facilities – Jeni994-5503 Email local Main Street branch: EnterpriseRentACar-6313@ehi.com EnterpriseRentACar-6313@ehi.com Link: Enterprise Online Booking Tool Enterprise Online Booking Tool

20. Q & A 20