1. Dashboard Systems for Service Planning & Asset Management April 2016

2. 2 Moonee Valley Context Service Planning Strategy Review Assessment Management Community Facility (CF) Planning Framework Integrated Community Facility Planning feeds into….

3. 3 Service Planning Journey 2012 Evaluation and soul searching 4 year new initiative 17 high level Service Plans Service Plan User Guide 2013 Roll out next stage of service planning All service areas involved 2014/15→ Service Planning for Core Maturity - MAV Step AM Program driver 6 months (intense) 11 high level Service Plans (asset focus)

4. 4 What we did The results The process The outcome Key learning Service Planning Overview

5. 5 Javascript Web Based “Service Plan Solution” Links to other corporate data (finance, asset management system) Service Plan Reports Proposed Actions Reports Council Programs & Services Reports Multiple queries What we did – The results

6. 6 12 Months of works with intense period towards end Defined what we wanted to collect in consultation with stakeholders Service Plan User Guide Collected data in excel spreadsheets Built a database with a web application interface to manage the data Shift from “Service Map” to Departments Migrated data from spreadsheets to the web application Triggered better engagement and ownership What we did – The process

7. 7 Service Planning has returned home A recent organisational review has this now residing in corporate planning Key Learning Some tasks may seem initially complex. Breaking a task into simpler components, creates a greater chance of engagement if you want to implement change. What we did – The Outcome/Key Learning Service Plans will be the principle reference for our long term planning 2016…..→

8. 8 What we did Asset Registers Request for services Dashboards for contractors, etc Inspection Reports etc. Key learnings Augment AMS with targeted reports Eg. Local Government Performance Indicators Road Management Plan Contractor Performance Operational staff should “own” reports Data – clearly define, clean and validate Asset Management

9. 9 Live Demonstration

11. Service Plan template Data directly from budget

12. Sample Report Services under cost centres

13. Issues & Actions

14. Asset Renewal

15. Sample Report Filters

18. 18 Return To Presentation

20. Dashboards

21. Jobs completed

22. Contractor AContractor BContractor C Contractor Performance

23. Acknowledgements Kate McCaughey Jan Majeed