1. 2009 © Skype. Commercially confidential Slide 1 Neil Ward General Manager Global Business Operations

2. 1.Skype History 2.Vision 4.Truly Global 3.What We Do… 5.Future of Communications

3. Skype History 2003 Founded by Niklas Zennström and Janus Friis. Investors include Mangrove Capital and EIB. 2005 eBay buy Skype for $2.6 Bn. (strategy to deepen auction experience through integration) 2009 Silver Lake led group buy 70% Overall valuation $2.9 Bn. 2013 Skype and now including Lync, is a Microsoft Division with Tony Bates as its President 2011 Microsoft buy Skype for $8.5 Bn Largest acquisition to date

4. The global communications provider that billions of people depend on every day for sharing experiences from the living room to the boardroom Skype’s Vision

5. MILLION MONTHLY CONNECTED USERS BILLION Skype-to-Skype MINUTES PER DAY 3502 Establishing & Sustaining Scale

6. Video – What We Do…

7. Supporting Users in Over 200 Countries REDMOND

8. Microsoft & Skype in Luxembourg Luxembourg offers Microsoft and Skype… First rate infrastructure Security savvy technical environment Access to government and sponsorship in the EU Global reach

9. Vision for the Future of Communications: B2X Re-humanizing communications from the living room to the board room Put people at the center: communication technology needs to adapt to people, not the other way around We are all simultaneously consumers and professionals, friends, family and colleagues – our communications technologies need to move between these dimensions as seamlessly as we do Vision pillars: People-centric design Access and reach Endpoint device choice Security, reliability, services

10. Future of Communications – Skype + Lync Lync - Skype connectivity for presence, IM and voice by June 2013 Voice and video enabled Lync 2013 mobile apps for Windows Phone 8 and iOS available in early March, Android in April iPad users can view shared desktop and application content in a Lync meeting Release of Lync Online as part of Office 365 with enterprise voice and structured meeting support within 18 months Skype + Lync video connectivity and native interoperability between Lync and 3rd party VTCs within 18 months

11. Skype Division in Microsoft What we have accomplished so far: Windows 8 & Windows Phone applications Integration of Live & Skype IM networks Addition of video messaging across Skype mobile and desktop clients Skype voice and video calling integrated into Outlook.com Integration with Microsoft account Link contacts, buddies & address books

12. Enablers for the Future - Social Community Develop an environment for users to share experiences and connect An awesome social experience for support and more Embed community engagement principles inside the organisation Establish community as a core pillar of actionable insight

13. The Operational Heartbeat to Support the Incredible Operational heartbeat… Product-led, user-focused Top-to-bottom scrum Supporting the Incredible, e.g. Mark Wood, Explorer Solo and unsupported to the north and south poles Skype Mount Everest Ascent Expedition

14. 2009 © Skype. Commercially confidential Slide 14 Thank you!