1. 2016 HomeTown Health *Brought to you in part by 2015-2016 Small Hospital Improvement Program (SHIP) funds and the Georgia & Florida State Office of Rural Health.

2. 2016 HomeTown Health REV UP YOUR REVENUE CYCLE WELCOME to GOOD MORNING!

3. FALL IN FOR BOOT CAMP! Purpose Provide you with survival tools to include in your Revenue Cycle arsenal !

4. What is Boot Camp? ▪A time to learn new skills to survive in the healthcare war. ▪To give you weapons training for the battle to improve your Revenue Cycle. ▪Basic Training to get you through your tour of duty. ▪Field exercises to make you fit and strong!

5. What is Boot Camp? ▪Weapons Training: – We will give you the weapons and the ammo to use when going into battle for the success of your revenue cycle – You will receive guidance on the designated targets – We will answer all recruit questions on the use of weapons – We will practice strategies for target acquisition

6. What is Boot Camp? ▪Basic Training: – Gives you the basic skills that will be needed to perform your job. – Each service has it’s own training program, tailored to it’s role in the revenue cycle – Program will make recruits strong and capable in their area – Intense to teach you how to face the fire head on – Creates healthcare warriors to continue the fight!

7. What is Boot Camp? – Field Exercises ▪We will provide you with battle scenarios that will test your knowledge and skills. ▪They will teach you to work as a unit to determine your battle strategy ▪You will share with the other recruits methods for success on the battlefield ▪We will learn from each other to create a stronger army

8. Roll Call ▪Name and Rank ▪Mash Unit ▪Years in Service ▪Access to classified information needed?

9. Boot Camp Objectives ▪Provide you with ways to improve each area of the revenue cycle ▪Allow time for questions and feedback from experts and each other ▪Discuss measuring standards for improvement ▪Have a great time as you learn how to improve cash flow for your hospitals!

10. DAY ONE ▪Patient Access:Mission Critical ▪Case Management: Best Practices ▪Financial Counseling: Collection War Strategies ▪Billing: Combat Skills ▪HIM: Clinical Documentation ▪Denials and Appeals: Marksmanship ▪Compliance: Fitness Training

11. Morning Muster and Calisthenics GOOD MORNING ! Welcome to Day 2

12. Boot Camp Objectives ▪Provide you with ways to improve each area of the revenue cycle ▪Allow time for questions and feedback from experts and each other ▪Discuss measuring standards for improvement ▪Have a great time as you learn how to improve cash flow for your hospitals!

13. DAY TWO ▪Florida Hospital Update: Florida Office of Rural Health ▪Charge Capture:Capture the Flag ▪Platoon Activity ▪Collections:Method to the Madness ▪Business Office: Win the Battle of Coordination ▪Performance Improvement: Obstacle Course