1. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved1 “Helping our Clients become Operationally Stronger” World A7.3 to EnterpriseOne 9.0 Migration: The City of Lubbock and Denovo Long Beach, California Wednesday March 9th, 2011

2. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved2 Agenda Introductions Project Drivers Fundamentals Biggest Challenges What Went Well Value What’s Next Questions

3. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved3 Introductions Denovo  An Oracle “Platinum” Partner specializing in JD Edwards, E-Business Suite, PeopleSoft, and Supply Chain  Highly experienced Oracle applications and technology professionals  Extensive experience with Oracle ERP solutions: JD Edwards EnterpriseOne and World upgrades, implementations, hosting, and managed services  Collaborative approach to develop and deliver better business solutions

4. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved4 Introductions Presenters Dan Murphy – Senior Director of ERP Delivery in Denovo’s JD Edwards Solution Delivery practice David Cotriss – Director, ERP Solutions in Denovo’s JD Edwards Solution Delivery practice Paul Mc Nulty – Executive Vice President - Sales & Service Delivery in Denovo’s JD Edwards Solution Delivery practice

5. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved5 Project Drivers  WORLD was highly modified therefore:  Difficult to get Oracle Help Desk Support  Upgrade proposition was difficult due  On WORLD since 1995  Shrinking local talent pool capable of supporting:  WORLD Applications  AS/400 technology  Provide improved existing application functionality “baked into” the EnterpriseOne v9.0 ERP solution to the City's employees

6. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved6 Project Drivers  Additional new functionality after the migration:  Capital Asset Management (CAM)  Employee Self Service (ESS)  Management Self Service (ESS)  Positioned themselves on a supported path to Oracle Fusion products  Improved in-house training materials and process documentation that retains the knowledge acquired during the migration project

7. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved7 Fundamentals City of Lubbock’s WORLD Specs:  Hardware (Blue Stack)  AS/400 iSeries model  OS: DB2/400  OS400: version V5R4

8. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved8 Fundamentals  Address Book  General Ledger  Accounts Payable  Accounts Receivable  Budgeting  Payroll  Human Resources  Inventory Management  Procurement/Purchasing  Capital Projects  Fixed Assets  Job Costing City of Lubbock’s WORLD Specs:  Applications (WORLD A7.3 cum 15)

9. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved9 Fundamentals  FASTR  WorldWriters  Dream Writers  STAR City of Lubbock’s WORLD Specs:  Development and Reporting Tools  RPG  COBOL  CL  QRY/400

10. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved10 Fundamentals City of Lubbock’s ENTERPRISEONE Specs:  Hardware (Red Stack)  Hardware HP Proliant Blades – Production DB on real server – All other environment s are on virtual machines  Database Oracle (11g R1)  OS: Linux (version 5.4)

11. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved11 Fundamentals  Address Book  General Ledger  Accounts Payable  Accounts Receivable  Human Resources  Payroll City of Lubbock’s ENTERPRISEONE Specs:  Applications (EnterpriseOne 9.0) A “Lift and Shift” approach to the original A7.3 applications and leverage new EnterpriseOne feature functionality:  UPK install, recording, and publication  Inventory Management  Procurement/Purchasing  Fixed Assets  Budgeting  Job Costing  Capital Projects

12. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved12 New Features The following were new 9.0 feature functionality leveraged:  Purchasing - Utilize PO Generator for Radio/Warehouse  Develop custom cash receipt functionality for remote locations (pseudo POS)  Utilize standard positive pay programs for AP and Payroll  Redefine process to support calculating and recording overtime  Configure compensation pay in lieu of overtime  Configure Equal Employment Opportunity reporting  Configure reporting for new hires  Configure wage attachment workbench  Redefine process to support calculating and recoding longevity/stability pay  Configure software to support the benefit enrollment process

13. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved13 Biggest Challenges  Integrity clean-up prior to conversions  Sub Contracts  Encumbrances  Reports  Brought over roughly 220 reports ―ERW, BI Publisher, ReportsNow for ad hoc reports  Over 3000 objects needed to be reviewed  1,200 reports that needed analysis and disposition

14. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved14 Biggest Challenges  Role Security  Over 400 user profiles needed new role security  New business unit and company security  Technology  New CNC Architecture  New ERW/BI/OMW development methodologies  Building Out World Migration Test Environment- make sure you have still have your cum15 tapes available

15. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved15 What Went Well  Upper management commitment and leadership  Strong project management principles employed  Project communication  Weekly status emails to project team  Dedicated PMO  Regular project status reports to project sponsors  Regular steering committee meeting

16. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved16 What Went Well  Custom Reports – Leveraged WorldWriter and Faster specifications already built to streamline functional and technical specification for 9.0 development  UPK training, recording, and usage during pre go-live user training  Dedicated teams for testing  Conversion from A7.3 to 9.0

17. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved17 World to E1 Migration Paths A7.3 cume16 has some table exceptions but can be directly migrated

18. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved18 Value  An ERP system that is:  Usable  Scalable  Multiple SFW Platforms  Interoperable  Integrated  Adaptable  Supportable  Manageable  UPK - Mechanism for retaining business process knowledge  Implementation of Common Process Model  Selectively improve business processes with new E1 business fundamentals  Isolate and selectively eliminate manual work

19. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved19 What’s Next Continue maintaining UPK business processes – Retain business knowledge – Repeatable and predictable business process training for new hires and/or transfers Migrate Airport Accounts Receivable processes to EnterpriseOne CAM to replace legacy robust fleet management software – Reduce interfaces HCM workflows to promote less paper – Employee Action Form – ESS – MSS

20. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved20 Other West Coast 9.0 Denovo Clients Caruso Affiliated DRI Companies (8.10 – 9.0 / Service Billing & Management) Golden State Water (Xe – 9.0 / Blue to Red) King County Library (8.0 – 9.0) North County Transit District (8.10 – 9.0 / HCM) Alaska Aerospace Development Corp (new 9.0)

21. All Original Contents © 2003 – 2011 Denovo Ventures LLC, All Rights Reserved21 Questions Thank you for your time and please contact us with any questions. Dan Murphy dmurphy@denovo-us.com (925) 768-0155 David Cotriss dcotriss@denovo-us.com (951) 312-1438 Paul McNulty pmcnulty@denovo-us.com (310) 721-2508