1. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 1© Nokia Siemens Networks Connectivity Scorecard 2010 Nokia 3.3.2010 Anne Larilahti Janne Rajala

2. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 2© Nokia Siemens Networks Introducing Connectivity Scorecard Implications to the industry 2010 resultsCountry snapshots

3. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 3© Nokia Siemens Networks Landmark study and global ICT index for the 21st century 1st study to rank 50 countries worldwide on ICT infrastructure deployment and the extent to which the infrastructure is put to efficient use Highlights the role of ICT as productivity and efficiency driver Input for governments, regulators and policy makers on strategies for national broadband plans and broadband stimulus programs Created by Professor Leonard Waverman, Dean, Haskayne School of Business, University of Calgary, and Fellow, London Business School Commissioned by Nokia Siemens Networks Connectivity Scorecard in a nutshell

4. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 4© Nokia Siemens Networks Account for infrastructure, usage and complementary services and skills What did we do and why is it different – focus on useful connectivity Different measures for economies at different levels of development Design based on “economics” Emphasis on the business sector on usage and skills Different measures for economies at different levels of development separate scorecards for innovation and resource and efficiency-driven countries Design based on “economics” Economic growth and productivity Connectivity as a productivity tool

5. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 5© Nokia Siemens Networks Country snapshots Implications to the industry Introducing Connectivity Scorecard 2010 results

6. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 6© Nokia Siemens Networks Highlights Connectivity Scorecard 2010? First leadership change in innovation-driven economies (developed nations): United States lost no. 1 ranking to Sweden! Finland caught up with Sweden, Norway, Denmark to prove Nordic ICT leadership In resource and efficiency driven category Malaysia keeps the lead, Argentina, Ukraine and Vietnam are the most improved New measures in 2010 version to reflect changes in technology and more precisely capture “real- world” user experience

7. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 7© Nokia Siemens Networks Connectivity Scorecard 2010 1 : Innovation-driven countries – Sweden is the new leader Sweden has passed the United States US strong performer, but behind the very best in consumer infrastructure ICT leadership of Nordic countries: Sweden (1), Norway (3), Denmark (4), Finland (6) Korea, Japan excel in consumer infrastructure Poor showing of southern and eastern European countries (19- 25) Average score = 6.12 RankCountryScore 1Sweden [2]7.95 2United States [1]7.77 3Norway [5]7.74 4Denmark [3]7.54 5Netherlands [4]7.52 6Finland [11]7.26 7Australia [8]7.04 8United Kingdom [6]7.03 9Canada [7]7.02 10Japan [10]6.73 11Singapore [9]6.68 12Ireland [12]6.37 13Korea [18]6.33 RankCountryScore 14Hong Kong SAR [14]6.10 15Belgium [17]6.08 16New Zealand [16]6.07 17Germany [13]5.77 18France [15]5.65 19Czech Republic [20]5.03 20Spain [21]4.79 21Portugal [22]4.45 22Italy [19]4.35 23Hungary [23]4.31 24Poland [25]4.06 25Greece [24]3.44 1 2009 ranking in parentheses

8. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 8© Nokia Siemens Networks Connectivity Scorecard 2010 1 : Resource and efficiency-driven countries – Malaysia tops yet again Malaysia top scorer for 3 rd year in a row, very consistent performance Argentina, Ukraine and Vietnam improve their ranking the most South Africa’s ranks 2nd, helped by strong corporate spending on IT hardware, software and services China (17) and India (21) continue to be relatively weak performers Average score = 3.89 RankCountryScore 1Malaysia [1]7.14 2South Africa[4]6.18 3Chile [3]6.06 4Argentina [7]5.90 5Russia [6]5.82 6Brazil [8]5.32 7Turkey [2]5.09 8Mexico [5]5.00 9Colombia [9]4.76 10Ukraine [13]4.67 11Botswana [10]4.30 12Thailand [11]4.11 13Tunisia [14]3.87 RankCountryScore 14Iran [12]3.59 15Vietnam [19]3.42 16Sri Lanka [18]3.18 17China [15]3.14 18Egypt [17]2.97 19Philippines [16]2.92 20Indonesia [21]2.13 21India [20]1.82 22Kenya [22]1.80 23Nigeria [25]1.78 24Bangladesh[23]1.69 25Pakistan [24]1.53 1 2009 ranking in parentheses

9. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 9© Nokia Siemens Networks Country snapshots 2010 results Implications to the industry Introducing Connectivity Scorecard

10. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 10© Nokia Siemens Networks Sweden – new top scorer in this year’s index Outstanding performance on Connectivity Scorecard 2010 Scores consistently well across the board, although it does not finish 1st on any sub-category Narrowed gap with Asian countries (Japan, Korea) in terms of developing mass-market, next-generation, broadband infrastructure Best current mix of attributes to migrate up the “ICT value chain” Sweden 7.95 Connectivity Score

11. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 11© Nokia Siemens Networks United States – still going strong, but no longer at the top United States 7.77 Connectivity Score One of the strongest performers on Connectivity Scorecard, but less consistent than Sweden, Denmark and the Netherlands Leader in business infrastructure Strong in consumer usage, but slightly below Nordic countries Room for improvement in consumer infrastructure, where the US falls a long way behind leading Korea US predominance in higher education and skills is slipping

12. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 12© Nokia Siemens Networks Malaysia – top-scoring emerging nation for the 3rd time around; very consistent performance Malaysia 7.14 Connectivity Score Performs consistently well across all sub-categories of the Scorecard Enormous economic progress has translated into good development of infrastructure and good ICT usage levels Can Malaysia transition to the next stage and use ICT to innovate? Can it become an “innovation economy”?

13. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 13© Nokia Siemens Networks Vietnam 3.42 Connectivity Score Vietnam – low business scores and weak consumer infrastructure hit ranking Vietnam climbed from 19th to 15th place High usage of voice minutes Average literacy rate Modest levels of internet usage Reasonable secondary school enrolment rates Good e-government ranking Areas for improvement Broadband penetration Penetration of secure servers and PCs Business spending on software and hardware and computer services Availability of international bandwidth

14. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 14© Nokia Siemens Networks China and India still lackluster performers Both countries in roughly the same echelon of performance as last year China (17) well ahead of India (21), especially on measures of consumer infrastructure deployment (mobile penetration, broadband penetration) But China has long way to go before it reaches the levels of the top five group, especially in terms of overall business investment in ICT India lags behind in almost all aspects of Scorecard Improving infrastructure for consumers/businesses key priority! China 3.14 Connectivity Score India 1.82 Connectivity Score

15. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 15© Nokia Siemens Networks 2010 results Country snapshots Introducing Connectivity Scorecard Implications to the industry

16. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 16© Nokia Siemens Networks Room for improvement even with the leaders – call to action to better exploit ICT potential Leading nations see ICT as a catalyst for development and growth Stimulate use of relevant, local services; make ICT accessible by lowering total cost of ownership Huge range of outcomes in resource & efficiency- driven economies: Huge range of outcomes Leading nations see ICT as a catalyst for development and growth Improve ICT infrastructure and broadband penetration AND enhance workforce skills to counter lingering recession effects Stimulate consumer usage and the resulting benefit to the economy – lower the total cost of ownership Combined impact of economic recovery and government stimulus packages provide room for optimism going forward

17. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 17© Nokia Siemens Networks Continued need for investment in infrastructure, human skills and applications/services to stimulate economic growth Improve ICT infrastructure and broadband penetration AND enhance workforce skills to counter lingering recession effects Stimulate consumer usage and the resulting benefit to the economy Combined impact of economic recovery and government stimulus packages provide room for optimism going forward

18. R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 18© Nokia Siemens Networks Your questions, please. For further information, link to Connectivity Scorecard web page: www.connectivityscorecard.org www.connectivityscorecard.org