1. Golf Industry Show Freeman Official Services Contractor

2. Objective Gain a better understanding of the role of the Official Services Contractor, the services we provide & how we can help contribute to your success Learn tips & best practices to make the exhibit experience hassle-free Where to go for assistance both pre-show and at show site

3. Freeman Furnishings & Carpet Shipping Material Handling Labor Hanging Signs Rigging Utilities Signs & Graphics Cleaning Exhibit Rentals

4. Specialty and Facility Contractors Order forms and contact info available on Freeman Online

5. Shipping vs. Material Handling

6. Time Saver Tip! Submit an Outbound Shipping Form in advance Complete the Outbound Shipping form in advance or Submit the Outbound shipping form online in advance or Visit the Freeman Service Desk

7. Definition of Machinery By definition, a machine is an instrument with a system of parts designed to transmit or modify the application of force, power or motion to perform or achieve a desired task. Key Tips A company representative must in booth to supervise spotting The area is clearly marked to indicate the machines position No rigging, bolting or unbolting, un-skidding or attaching to other equipment is required Unskidded/Uncrated Machinery only accepted at show site 200 lb. minimum

8. Good to know! Empty Crate Return Tag cartons, fibers and crates with “Empty” stickers Begin returning “empties” after aisle carpet is rolled up (1 hour) Cartons and cases first then all crates 1 to 3 hours for cartons and fibers 4 to 6 hours for crates Sign up for Empty Return Text Message!

9. Orlando Labor Union Jurisdiction what labor can I perform? Display/Product Full time employees of the exhibiting companies, however, may set their own exhibits without assistance from this local. Any labor services that may be required beyond what your regular full time employees can provide, may be rendered by the Union. Labor can be ordered in advance by returning the Display Labor form, or at showsite, at the service desk. Material Handling Exhibitors may hand-carry their own materials into the exhibit facility. The use or rental of dollies, fl at trucks and other mechanical equipment, however, is not permitted. FREEMAN will control access to the loading docks in order to provide for a safe and orderly movein/ out. Only full time employees of the exhibiting company will be allowed to hand-carry items. Unloading or reloading at the dock of any and all contracted carriers will be handled by FREEMAN.

10. Hanging Sign Tips  Hanging signs must meet with the restrictions listed in the Rules and Regulations section of this kit. Exhibitors who plan to have a banner/identification sign at the trade show must fill out the appropriate form located in this section. All banner/identification signs must be approved by Show Management.  HANGINGSIGN RIGGING MUST BE ORDERED THROUGH ORANGE COUNTY CONVENTION CENTER  Ship to Advance Warehouse no later than January 30, 2017  Ship in its own container (separate from product/display)  Submit a Structural Integrity Form  Submit a Diagram for placement

11. Electrical Tips Order in Advance with OCCC Advance orders installed prior to your arrival Include an electrical floor plan w/details – always! Booth ORIENTATION Okay to proceed Freeman Carpet will be installed prior to arrival

12. Important Dates Freeman Advance Order Discount Deadline: January 16, 2017(save up to 30% to 40% online) Advance Freight Warehouse Receiving: January 6, 2017 Open Monday thru Friday 8:00 am – 3:30 pm Show Site Shipments may begin arriving at Orange County Convention Center: February 5, 2017 Move-Out: All exhibit material must be removed from the facility by February 10, 2017 at 5:00 pm Carrier check-in no later than 1:00 pm on February 10, 2017

13. Easy Access to Freeman Onsite Service Desk Dedicated phone number Delivery schedule Pick up Empty Stickers Arrange for outbound shipping Order show services Track Freight Shipments Any and all questions

14. Easy Access to Freeman Booth Flyer Direct Line to the Freeman Service Desk Service Desk location Your Freeman Concierge Contact Freeman Online Mobile (self service)

15. Freeman Online Mobile Service at your fingertips! Shop - Order Show Services Show Info – Schedules, contact info, forms and brochures, shipping info Freight Services – view and track shipments Concierge Services - Submit a request for service Notification center – sign up and view Freight and Electrical alerts Move-out – Submit outbound material handling agreements and request shipping labels Order History – record of your order both pre-show and onsite

16. Freeman Online Home Page (live demo)

17. Where to go for Questions: Exhibitor Services Contact: Freeman Orlando Telephone # (407) 816-7900 Fax # (469) 621-5605 Open Monday thru Friday (8 am – 5 pm) CST FreemanOrlandoES@freemanco.com Freeman Exhibit Transportation (800) 995-3579 US & Canada International Shipping Services 1 (817) 607-5100 or email exhibit.transportation@freemanco.com Freeman Audio Visual Services Telephone # (407) 816-1005 Fax # (469) 621-5605 7 am – 7 pm Monday thru Friday (CST) 8 am – 5 pm Saturday (CST)