1. Smart’Up’s ERP software: Design Part Ala Nasr Anis Bouhali Haythem Jerbi Marwa Khalfallah 2015-2016 2A4

2. Outline Introduction: Who are we ? Why should we use ERP ? Enterprise introduction: Wiki Modules Entity–relationship model General Use case Human resources management Customer relationship management Supply management After-sales service management Conclusion

3. Who are we ? Our company “Smart’ Up” was founded on 9 th September 2015 and our main focus is to better the companies’ management system by creating applications that organizes its work process.

4. Why should we use ERP ? Adoption and usage of ERP in one’s company will be establishing world class business processes, providing much better access to transaction information, improving coordination across business functions, improving overall efficiency, and serving customers more effectively.

5. Enterprise Choice: Wiki

6. Modules Human resources management Customer relationship management Supply management After-sales service management

7. Entity–relationship model

8. General Use case

9. Human resources management : Use Case Diagram

10. Human resources management : Sequence diagram

11. Human resources management : Template Design

14. Customer relationship management : Use Case Diagram

15. Customer relationship management : Sequence diagram

16. Customer relationship management : Template Design

18. Supply management : Use case diagram

19. Supply management : Sequence diagram

20. Supply management : Template Design

21. After sales service management : Use Case Diagram

22. After sales service management : Sequence diagram

23. After sales service management : Template Design

24. Conclusion ERP has become a necessity in today’s enterprise businesses as it reduces costs, time wasting and helps improve your work overall.