1. Human Resources Bridget Mondt – Coastline ROP

2. Externship Goal Interview Human Resource Professionals at Abbott Medical Optics, Allergan, Black and Decker and Cox Communications to learn more about a career in Human Resources, industry trends and advise for employees and job applicants.

3. Human Resources Definition: Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization.

4. “People are a companies greatest asset!” “A business of any size needs employees in order for it to run. As the most important asset for any business leader, employees need to be properly managed in order for optimal efficiency and productivity to be achieved.”

5. Human Resource Management is the organizational function that deals with issues related to people such as: Hiring Performance Management Organization Development Safety Wellness Benefits Employee Motivation Communication Administration Training

6. HR Focus Areas The three major focus areas of Human Resource Management are: 1. Recruitment 2. Training 3. Development

7. Recruitment & Hiring Top 5 qualities Companies are looking for: 1. Attitude 2. Communication Skills 3. Responsibility/Work Ethic 4. Integrity 5. Teamwork

8. Recruitment Local Newspapers Online Job Board Referrals Company Website Industry/Job Fair Promote from within

9. Things to remember when applying for a job… Show up for your interview on time Dress appropriately, First impression is everything Have several copies of resume and references Know Proper Business Etiquette When interviewing you need to talk, no yes and no answers. Elaborate on things and show your personality.

10. Thing to remember once you land the job… Show up on time Be committed Dress appropriately Be patient Be flexible Have balance in Job/Life Value having a job Be open to all possibilities Be a team player

11. Advise to potential employees from HR professionals: “ Look for ways to add value, exceed peoples expectations. Look at an organization and ask, How can I add value to that organization.” “Youth brings a fresh perspective.” “Find what your passion is, know yourself and what makes you want to get up in the morning.” “You are your own brand, set yourself apart to make yourself special.”

12. Advice Cont. “It’s less about ego and more about value.” “The best employees are those who have passion. They best represent the consumer and help to balance what the needs are with the business stuff.” “Be a good observer of human behavior and be compassionate.” “Attitude is everything, skills can be taught.”

13. Qualities of a good HRM Traits/Skills – Clear communicator - oral & written – spelling & grammar Analytical Skills Detail Oriented Project Management Skills People Skills Time Management Skills

14. Qualifications of an HRM Human Resources Manager/Personnel Administration Manager Education Degrees Human Resources Business Management Four Year Degree Chapman University – HR Major University of San Francisco – HR Major Salary $65,000 to $104,000+

15. Other Job Titles in Human Resources Management Director of Placement Efficiency Manager Employee Relations Manager Employee Welfare Manager Employee Wellness/Fitness Coordinator Employment Manager Human Resources Manager Human Services Manager Industrial Relations Director Industrial Relations Manager Labor Relations Director Labor Relations Manager Personnel Director Personnel Generalist Manager Personnel Manager

16. Special Thanks to: Aidan Yamani – Cox Communications Renae Maurer – Black & Decker Tracy O’Keefe – Allergan Donna Bastedo – Abbott Medical Optics