1. The New World of Training Packages Presentation on behalf of VISTA Melbourne - February 2014

2. Overview Why do we have the NSSC Standards? What are the Standards? What does this mean for Training Packages? What is the SSA Approach? How can you find out more about SSA Training Packages?

3. Let’s set the scene

4. VET Products for the 21 st Century Recommendations included: Restructure and streamlining of Training Packages Separating performance standards from guidance and supporting information Stronger focus on preparatory qualifications Stronger focus on LLN requirements

5. Design Model for Streamlined Training Package Material Key characteristics: Simplify Shorten Segment New design model Components Companion Volumes

6. NSSC Standards and Policies for Training Packages

7. What are the Standards about? One standard that defines Training Packages as a product. Two standards for compliance with NSSC policies to support implementation of the Standards framework. Nine standards that define the components of a Training Package.

8. The Standards for Training Packages NSSC ENDORSED COMPONENTS NON ENDORSED COMPANION VOLUMES QualificationsImplementation Guide (mandatory) Credit ArrangementsLearning Strategies Units of CompetencyKnowledge Guidance Assessment RequirementsAssessment Strategies

9. Let’s take a closer look

10. “Streamlining” It’s all about Training Packages: getting back to essentials putting the emphasis on the end user creating clear categories of information separating two elements of the package: –performance standards and requirements – endorsed by NSSC –supporting information – guidance for implementation

11. New Training Package design TRAINING PACKAGE COMPONENTSCONTENT / TEMPLATE Credit Arrangements Provide articulation and credit Articulation for Diploma and Advanced Diploma Agreed credit arrangements Qualifications Detail the qualifications contained in the training package Qualification code Qualification title Qualification description Packaging rules: core and elective units Link to qualification mapping information Units of Competency Provide specifications of applied performance standards Assessment Requirements Describe the assessment requirements at the unit of competency Unit code Unit title Application Prerequisite units Assessment evidence: Performance Knowledge Competency field Unit sector Elements Performance criteria Foundation skills Range of conditions Link to unit mapping information Assessment context Assessment condition

12. Quality Assured Implementation Guide Implementation Guide Mandatory Implementation Guide Mandatory Version control and modification history List of components Mapping of components List of imported and prerequisite units Key work, training and regulation requirements Pathways Industry information Entry requirements Foundation skills Health and safety implications in industry Resource requirements Legal considerations for learner/workplace Version control and modification history List of components Mapping of components List of imported and prerequisite units Key work, training and regulation requirements Pathways Industry information Entry requirements Foundation skills Health and safety implications in industry Resource requirements Legal considerations for learner/workplace

13. Optional Companion Volumes Optional Learning strategies Describes the diversity of learners and learning strategies Learning strategies Describes the diversity of learners and learning strategies Knowledge guidance Identifies contextual information such as knowledge requirements and resources Knowledge guidance Identifies contextual information such as knowledge requirements and resources Assessment strategies Provide guidance on implementation of the assessment requirements Assessment strategies Provide guidance on implementation of the assessment requirements

14. Let’s have a look at the SSA approach

15. SSA Transition to the Standards Industry led continuous improvement Some new qualifications and units of competency; some deleted Address changed requirements of the AQF (Second edition) Coding changes to units of competency Suite of Companion Volumes

16. New look - Unit of Competency UNIT CODESFLSOP009 UNIT TITLE Develop a floristry product range APPLICATION This unit describes the performance outcomes, skills and knowledge required to strategically manage product development within a floristry business. It requires the ability to research the market, analyse product establishment issues, determine pricing, establish the product, and monitor and evaluate its success. Development can apply to a new, enhanced or specialised range of products of any style. This unit applies to all industry sectors and environments including retail, studio or online floristry businesses and those that specialise in corporate or special events. It applies to senior personnel who operate with significant autonomy and are responsible for making strategic business and product development decisions. This includes product development managers, marketing managers, operations or general managers, floral designers, store managers and owner–operators. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. PREREQUISITE UNIT Nil COMPETENCY FIELD Floristry Sales and Operations UNIT SECTOR Floristry ELEMENTSPERFORMANCE CRITERIA Elements describe the essential outcomes Performance criteria describe the performance needed to demonstrate achievement of the element. 1.Research the market. 1.1 Focus product research according to organisational business objectives. 1.2 Access information sources for floristry market trends, distribution and marketing networks.

17. Incorporating Foundation Skills FOUNDATION SKILLS This section describes those language, literacy, numeracy and employment skills that are essential to performance. SKILLSDESCRIPTION Reading skills to:interpret complex research documents that relate to floristry product or design trends, market statistics and consumer preferences. Writing skills to:develop and document complex product implementation plans in a style and format readily accessible to floristry personnel. Oral communications skills to: provide clear and unambiguous instructions to others when coordinating product establishment and making changes to product range. Numeracy skills to:complete complex budgetary costings. Learning skills to:research, identify, collect, and analyse primary and secondary data on current market trends, competitors’ product range and target market product preferences. Problem-solving skills to: identify non-performing products and rationalise or delete from range. Initiative and enterprise skills to: proactively seek new and innovative product opportunities. Teamwork skills to:seek feedback from distributors and staff on product success. Planning and organising skills to: collect and evaluate research data to inform product development plans. Self-management skills to: take responsibility for product development initiatives from initial research through to product establishment and monitoring. Technology skills to:use online information systems to research information.

18. With links to Companion Volume(s) RANGE OF CONDITIONS Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment. UNIT MAPPING INFORMATION No equivalent unit. LINKS Companion Volume Implementation Guide http://www.serviceskills.com.au/resources

19. New look Assessment Requirements that specify evidence TITLE Assessment Requirements for SFLSOP009 Research, assess and develop a floristry product range PERFORMANCE EVIDENCE Evidence of the ability to: develop two floristry product ranges from initial research through to product establishment and monitoring: 1.a suite of display or stock items including ancillary merchandise 2.one custom made product range for a particular type of occasion to be chosen from: annual celebratory days funerals parties weddings. KNOWLEDGE EVIDENCE Demonstrated knowledge of: sources of information on floristry industry products: distribution organisations grower associations industry associations suppliers

20. Assessment Requirements that detail conditions TITLE Assessment Requirements for SFLSOP009 Research, assess and develop a floristry product range ASSESSMENT CONDITIONS Assessment must ensure use of: a real or simulated business operation for which floristry products can be developed computers, printers the Internet and information programs used to source industry, product and supplier information software programs currently used by the floristry industry to develop and record: product implementation plans price lists and product description sheets in-house price lists and product description sheets. people with whom the individual can interact for all communication aspects of the unit; these can be people in an industry workplace or people who participate in role plays or simulated activities, set up for the purpose of assessment, within a training organisation. Assessment of this unit of competency must be conducted by assessors who: LINKS Companion Volume Implementation Guide: http://www.serviceskills.com.au/resources

21. Supported by a suite of Companion Volumes

22. SSA Proposed Submission Schedule Training PackageAnticipated NSSC Submission SIF Funeral ServicesEndorsed 9 October 2013 SIB BeautyOctober 2014 SFL FloristryEarly 2015 SIH HairdressingLate 2015 SIR Retail Services (Including Community Pharmacy) Early 2015 SIT Tourism, Travel and HospitalityMid 2015 SIS Sport, Fitness & RecreationOctober 2014 SIS Sport, Fitness & RecreationLate 2015

23. Come to the Service Skills Australia Conference to learn more

24. Further Information Service Skills Australia - www.serviceskills.com.auwww.serviceskills.com.au Provide feedback! Service Skills Australia Feedback Register http://feedback.serviceskills.com.au/ Contact WRAPS Lauren Hosking – lhosking@serviceskills.com.aulhosking@serviceskills.com.au Tourism, Travel and Hospitality Rebecca Grooby – rgrooby@serviceskills.com.aurgrooby@serviceskills.com.au Sport, Fitness and Recreation Elly Snyder – esnyder@serviceskills.com.auesnyder@serviceskills.com.au

25. Questions?