1. C4IT S ERVICE C ENTER 2016 Industry Day C4IT Service Center CAPT David Dermenalian March 8, 2016

2. C4IT Underpins Every Mission During their recent five-week patrol, NORTHLAND's suite of C4IT equipment proved critical to five busts, four disruptions, and several successful Target of Interest (TOI) stops.

3. C4ITSC Contributions C3CEN: – Shipboard InfraRed Visual Sensor System (SIRVSS) – SPS-78 Radar – SU-255 night vision scope – Standard night vision monocle (AN/PVS-14)

4. OSC: – AIS database – Watchkeeper TISCOM: – Cutter Connectivity – SIPR Chat – SIPR Email C4ITSC Contributions

5. Coast Guard missions depend on products and services developed and maintained by Product Lines and Core Technologies at C3CEN, OSC, and TISCOM and technicians at Base C4IT Departments. C4ITSC Contributions

6. C4ITSC Transformation Vision Semper Paratus Move fast with stable, secure infrastructure to protect and improve USCG data, missions, and brand Maintain, defend, and innovate network and infrastructure Harness USCG data in order to provide the information needed for USCG decision-making and mission success Accelerate information and technology delivery speed to meet the mission Deliver USCG customers the information they need, where and when they need it Cultivate a collaborative workforce with current mission, business, and technical skills

7. Strategic Pillars of Transformation

8. Transformation Objectives and Tactics 1. Manage USCG Coast Guard technical infrastructure as a Strategic Asset Secure dedicated sponsorship and funding as with all other strategic programs Manage network requirements to enable all USCG missions Create USCG-wide visibility through holistic asset management enforcement 2. Become brokers of information and technology services Create an integrated C4ITSC service strategy with clearly defined service offerings Create and use a service catalog to connect customers to services Understand and leverage industry and partner services to offer best value to USCG customers Accelerate adoption of cloud, mobile, and other services through active pilot programs targeting specific USCG missions

9. 9 Pre-Decisional - Not For Release Sensor and Data Collection Layer Information and C2 Layer Mission Action Layer The USCG Network: Critical to All Missions

10. Transformation Objectives and Tactics 3. Build security into all solutions up front Establish and adhere to cyber and architectural standards Establish and empower technical warrant holders Create and enforce governance and compliance processes 4. Become true technical partners to USCG mission areas Stand up Business Relationship Management capabilities to foster closer customer relationships Create Customer Feedback Program and ensure the voice of the customer is incorporated into C4ITSC service design and delivery Improve Portfolio Management Processes Create Innovation Program and develop technology pilots linked to customer priorities

12. Transformation Objectives and Tactics 5. Harness technical innovation and commoditized services from industry partners Stand up and staff Vendor Management Office (VMO) branch Strategically move contracts to VMO control Structure contracts to encourage vendor innovation and drive performance through SLA’s Create Service-Center wide performance objectives and contracting strategy 6. Manage USCG data as a Strategic Asset Develop catalog of high-value data sets and information tools in select mission areas Work with CG6 and others to implement data strategy as it develops Investigate opportunities to enhance current services through increased data sharing

13. Transformation Objectives and Tactics 7. Ensure our workforce transforms along with our operating model Identify capability gaps created by transformation objectives and move to close them through training and new hires