1. RAPA | 2016 Spring Meeting April 12, 2016

2. Agenda  1:00PM – 3:00PM Welcome and Introductions [Greg LaRochelle, Chair]  Organization Update[Greg LaRochelle]  Financial Report [Greg LaRochelle]  Communications/Website[Karen Rotondi]  Membership[Susan Whitehead]  Planning[Kelly Priest]  Initiatives Updates[Eddie Martinez, Vice-Chair]  Risk Management [Lynn Martone, Lead]  Education [Dalia Khoury, Lead]  Post Level Term [Brittainy Pratt/Eddie Martinez]  Data Initiative [Eddie Martinez]  Committee and Initiative breakout sessions [All Attendees]  Committee and Initiative reports [Kelly, Dalia, Lynn, Evelyn]  3:00 Adjourn Day

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4. Executive and Initiative Chairs Greg LaRochelle – Chair Eddie Martinez – Vice-Chair Kim Langstaff – Past Chair Garfield McIntyre – Treasurer Genevra Pflaum – Secretary Kelly Priest – Planning Chair Karen Rotondi – Communications Chair Susan Whitehead – Membership Chair Lisa Sher – Data Initiative/Genevra Pflaum Dalia Khoury – Education Initiative Lynn Martone – Risk Management Initiative Brittainy Pratt – Post Level Term

5. Treasurer's Report  Healthy Balance which remains stable y-o-y  Implemented robust process for  Budget  Cash Management  Financial Statements  Completed IRS 990N filing for the association

6. Communication Committee Overview  Website Fully functional with on-going updates (bug fixes) RAPA content continues to be updated – check back frequently Links to social media  2016: Webinars Content updates Joint Venture with Membership Packages

7. Membership Overview  Current Membership 100+ Members 2016 Initiative: Reach out to non-member companies!  New Membership Package Marketing tool for RAPA. Completion date: September 30, 2016

8. Planning RAPA 2016 Conference Sunday, October 16 th – Tuesday, October 18 th San Antonio Marriott Riverwalk 889 E. Market Street San Antonio, TX 78205 Single/Double Room: $202.00 For reservations call: 1-877-622-3056 Use group code “RAPA 2016 Fall Conference”

9. Planning  Presentations Corporate Culture  Carmela Tedesco, Vice President, Underwriting & Claims, LOG iQ 3 Workplace Efficiencies- Lean Process Improvements  Karen McClary, Director, Operational Excellence AXA US Defining Gender  Jean-Marc Fix, FSA, MAAA, Vice President, R & D Optimum Re Reinsurers & Cedants – Perspectives on Operations and IT  LOGiQ 3 and mL3 global life RAPA Chats  Post-Level Term  Retention Management  MIB  Administration Risk Based Audit Plan

10. Initiatives Strategy Purpose: To improve the effectiveness and efficiency of RAPA member's reinsurance understanding and processes. The initiatives work streams provides the opportunity for members to work together on education, training, and to benefit from robust collaboration with industry experts within the working groups. Want to join an Initiative? Just contact one of the leads Education: Dalia Khoury, Optimum Re Dalia.Khoury@optimumre.com Data: Genevra Pflaum, Hannover Re Genevra.Pflaum@hlramerica.com Risk:Lynn Martone, Swiss Re Lynn_Martone@swissre.com Post Level: Brittainy Pratt, Logic3 Brittainy.pratt@logic3.com Thinking of a new initiative? Submit your suggestion to Greg LaRochelle [greg.larochelle@rbc.com] or Eddie Martinez [Edgar.Martinez@axa.us.com]

11. Risk Management Initiative Purpose To develop tools and techniques to provide guidelines on reinsurance risk management methodology and approach. Particularly relating to risk assessment, and auditing and compliance reviews of the reinsurance administration function of the direct writers, reinsurers and retrocessionaires. This initiative is divided into two sub-teams with focus on: i) Reinsurance Administration Risk Assessment ii) Reinsurance Administration Audit and Compliance Reviews Areas of focus for 2016 include: i.Assess COSO’s Risk Management Framework and its use for Reinsurance Administration functions ii.Develop a risk assessment tool for RAPA members to leverage iii.Assess & develop a risk based audit plan iv.Identify and catalogue industry leading reinsurance auditing practices v.Provide relevant training to RAPA members on the risk management framework and risk based audit planning Members Lynn Martone, Swiss Re Jennifer Atlee, Hannover Re Laurie Barrett, Amica Barbara Beicker, USAA Isabelle Calderon, Genre Anthea Cote, Munich Re Laura D’andrea, Prudential Amalia Figueiras, Prudential Nancy Forry, Ohio National Sophie Lajeunesse, Munich Re Shawn Murphy, Swiss Re Ricky Peterson, Munich Re Kelly Priest, Logiq 3 John Whitaker Deliverables & Milestones  Intent is to further brainstorm the above deliverables during (Jan – June 2016)  Build out the relevant tools and techniques during (July – Dec 2016)  Distribute & develop tools as well as provide cross training on their use (likely during 2016)

12. Education Initiative Purpose Develop training material presented as a workflow chart for different processing functions and ultimately have case study to illustrate the impact of processing by using the workflow charts. Deliverables & Milestones Phase One DONE  New Business/New treaty set up We have 3 sub-groups presenting the 3 different layers: Sub Group 1 – Direct by Q1 2015 (Vivian Tseng) Sub Group 2 – Reinsurance by Q1 2015 (Diana Aversa) Sub Group 3 – Retrocessionaire Q1 2015 (Pat Ellis /CindyEason-Manning) Dalia Khoury, Optimum Re Ann Grace, Manu Life Brenda Warner, Canada Life Deidre Ward, Swiss re Diana Aversa, Pac Life Judy Brillert, Canada Life Julie Dee Faris, CSC Kim Brabham, Hannover re Maribet Toledo, Lincoln Financial Patty Bailey, Manu Life Paula Boswell-Beier, RGA Vivian Tseng, john Hancock Vu Nguyen, Prudential

13. Education Initiative Target Audience Rapa Web site Training material for newbies Developing Resources Deliverables & Milestones Phase Two DONE  Changes /Maintenance/Termination We have 3 sub-groups presenting the 3 different layers: Sub Group 1 – Direct by Q3 2015 Sub Group 2 – Reinsurance by Q 3 2015 Sub Group 3 – Retrocessionaire Q 4 2015 Dalia Khoury, Optimum Re Ann Grace, Manu Life Brenda Warner, Canada Life Deidre Ward, Swiss re Diana Aversa, Pac Life Judy Brillert, Canada Life Julie Dee Faris, CSC Kim Brabham, Hannover re Maribet Toledo, Lincoln Financial Patty Bailey, Manu Life Paula Boswell-Beier, RGA Vivian Tseng, john Hancock Vu Nguyen, Prudential

14. Education Initiative NEWS FLASH!! LOMA online courses for Reinsurance supplement now at a reduced cost of $100!.

15. Education Initiative http://learning.loma.org/public/SearchResults.aspx?CTGYLCL_CATE GORY_ID=DA28E2A4D4C947DBA225A9752C9C8954&CNTLCL_LO CALE_ID=en-us The new website is www.loma.org, under LOMA LEARNING SYSTEMwww.loma.org In Course Collection

16. Education- Reinsurance Course Collection

17. Education Initiative  2016 initiatives  Joint venture with the Data Initiatives group  Create a focus group to go over the document of Reinsurance reporting guidelines and best practice.  Explore options of topics that interest the RAPA audience.  Put a plan together to decide on training Material

18. Post Level Term (new) RAPA would like to announce the formation of the Post Level Term Initiative Over the next couple of years, the Initiative will attempt to tackle the following goals:  Host discussions around Post Level Term administration to gain industry insight and capture Best Practices.  Explore, research and write a white paper to document Post Level Term challenges best practices  Prepare a Post Level Term presentation to share at a RAPA Fall Meeting and other industry events. Initiative kick off will be later this month. We have 5 open spots left! Please email Brittainy Pratt at brittainy.pratt@logiq3.com if you are interested.

19. Data Initiative Overview Purpose Create a document for Guidelines for Reinsurance Reporting, in essence a document of best practices for specific areas of reinsurance administration and data quality. The document includes information, samples and realistic scenarios. Topics:  Reporting Issues  Communication/Notifications  Data Quality  Conversions  Taking a Treaty from paper to system implementation  Samples of typical reinsurance reporting, i.e. Policy Exhibit, Transaction files, etc Members Genevra Pflaum, Hannover Re Rhonda Nielsen-Jackson, Hannover Ellen Fedorowicz, Jackson National Rajesh Kavuru, Swiss Re Lisa Sher, Scor Re Melinda Bynoe, Hannover Re Par Kambo, RBC Insurance Duane Pfaff, ING Re Diana Aversa, Pacific Life Grace Sirianni, Munich Re Evelyn Bradanovich, Pacific Services Dzan Dinh, Munich Re Eileen Ah-Fat, Canada Life Karen Lipka, RGA Michael Barnett, mL3 global Jeanne Bost, Scor Re Lauren Trondle, Ohio National Lisa Clarke, Loqic3 Marjorie Tyler Bridges, Scor Re Melanie Netzer, Optimum Re Mindy Epstein-Hinshaw, AXA

20. Data Initiative Deliverables & Milestones 1)Version 1 was rolled out at the 2014 RAPA Fall Meeting 2)Version 2 was rolled out in April 2015 3)Version 3 was rolled out at the 2015 RAPA Fall Meeting 4)Version 4 was completed April 2016 and is currently available on the RAPA website @ http://www.reinsadmin.org under Initiatives and Data Managementhttp://www.reinsadmin.org New topics added in Version 4 are: a)Reporting issues- Joint Life Claim, Flat Extra and Zero at Risk Amounts b)Conversions- updated Conversion Guidelines Matrix Communicating New System, Data or Administration to Business Partners is available on RAPA website and not required to be a RAPA Member to use. Guidelines Reinsurance Reporting

21. Data Initiative- Recent Work Added causes, impacts, best practices and scenarios to document for: 1.Joint Life death reporting when only one is deceased 2.Flat extra reporting for type, duration and rates 3.Zero at risk amounts that are valid reporting Updated Conversion Guideline Matrix for usability: 1.Improved Readability 2.Billing and Analysis Examples 3.Glossary of Terms Other topics being worked on: 1.Data Quality- Glossary with field definitions using ACORD and LOMA as guides 2.Notifications/Communication - Acquisitions, E & O, Recapture and Retention changes

22. Breakout Sessions 1.Executive  Greg LaRochelle 2.Planning  Kelly Priest 3.Data Quality Initiative  Evelyn Bradanovich 4.Education Initiative  Dalia Khoury 5.Risk Management Initiative  Lynn Martone Joint venture discussions