1. Glasgow City Council Social Work Services and Glasgow Providers discussion session 22 March 2013 Mitchell Library

2. Agenda 09:00Registration and refreshments 09:30Welcome and Introduction/Overview of Current Environment and Service Reforms David Williams, Executive Director Social Care Services, GCC 09:45Personalisation (Learning Disability Day Services and Public Social Partnerships) David Williams, Executive Director Social Care Services, GCC 10:00Framework Agreement development Raymond Bell, Head of Mental Health and Adult Support & Protection 10:15Table Discussions and Feedback 10:45Tea / Coffee Break 11:00Getting It Right for Every Child & The Children’s Service Plan Liz Fourna, Senior Officer, Planning, Policy & Equalities, GCC 11:15Welfare Reform Update Richard Gass, Welfare Rights and Income Maximisation Manager, GCC 11:30Table Discussions and Feedback 12:00Question & Answer Session 12:30Conclusion

3. Welcome and Introduction David Williams Executive Director, Social Care Services

4. The session will cover: - The current operating environment - Personalisation: Learning Disability Day Services & Public Social Partnerships - Framework Agreement - Children Service Plan & GIRFEC - An update on Welfare Reform - Question & Answer session Welcome

5. Current Operating Environment David Williams Executive Director, Social Care Services

6. Social Work landscape Council Budget 2013-15 RCOP Public Sector Reform Overview of Current Environment

7. In learning disability circa 900 Outcome Based Support Plans and Individual Budgets agreed and 520 to be completed next year, 250 reviews completed 223 started and 430 to be planned for next year In physical disability 760 Outcome Based Support Plans and Individual Budgets agreed and 66 mainly new demand in progress In mental health 332 Outcome Based Support Plans and Individual Budgets agreed and 292 assessments and care plans in progress Young people in transition circa 100 young people leaving school are in the process of being assessed and OBSPs drawn up Further work will start from 1 st April 2013 to embed Talking Points as an outcome measure Personalisation: Update

8. Personalisation: LD Day Services

9. Personalisation: Public Social Partnerships (PSPs)

10. Framework Agreement Raymond Bell Head of Mental Health & Adult Support and Protection

11. An Overview of key issues for the council Current position Aspirations for future Planning assumptions Changes to the assessment and care planning Our approach to the issue of choice Our approach to the issue of competition Glasgow City Council

12. Key issues or questions for providers Initial reactions to presentation Does this start to further develop the role of providers in the OBSP process? What do you need to do in preparation for the tender? How will you respond to requests for a breakdown of how you would meet outcomes and needs within a financial envelope? How do we take the dialogue forward with you on this? Glasgow City Council

13. Table Discussion 1 As outlined by Raymond, the council is involved in work to change the way we enter into agreements with providers to facilitate arrangements under personalisation. What work are providers doing in preparation for this change, within their own organisation and in partnership with others? What are the issues? (List three main issues)

14. Break

15. New Integrated Children’s Service Plan 2013-2015 and GIRFEC Approach in Glasgow Liz Fourna Senior Officer, Planning & Performance

16. Integrated Children’s Service Plan 2013-2015 AIMS: Our Aims: Are based on the GIRFEC Well-being indicators and the Curriculum for Excellence capacities.

17. Integrated Children’s Service Plan 2013-2015 Strategic Priorities: –Early Identification of children and families who are in need of support (particularly for children from birth to age eight) –Improve Parenting Skills. –Raise Attainment and Achievement for all children. –Reduction of Child Poverty –Keeping Children Safe –Improve Joint Working How we will achieve our priorities: –Delivering positive outcomes for children and families –Through a strategic approach to collaborative working (One Glasgow approach Early Years 0-8) –Changing practice through evidence based interventions –Leadership for the Children’s Service Executive Group

18. Integrated Assessment Framework (IAF) since 2006 Culture, Systems and Practice Audit 2010 Where we are now: –Established the multi-agency Improving Children’s Service Group –Developed the GIRFEC Assessment and Child Plan –Agreed IT systems to share information easily across agencies. –Developing both multi-agency and single agency GIRFEC training Next steps – Launch the GIRFEC Practice Guidance in August 2013 –GIRFEC Training for all staff (including voluntary sector) Glasgow GIRFEC Approach

19. Welfare Reform Update Richard Gass Welfare Rights & Income Maximisation Manager Chair of Rights Advice Scotland

20. £11Billion (Emergency Budget June 2010) £7 Billion more (Spending Review Oct 10) £3.7 Billion (Autumn Statement Dec 2012) UK Welfare Reform Savings

21. Welfare Cuts Loss of Income to Claimants Loss of Income to Local Economy Consequential loss of Jobs and challenges to work/ worklessness initiatives. New Fraser of Allander Report: A reduction of £114.8 Million in benefits for Glasgow residents would cause the loss of 1939 Jobs in Scotland of which 1293 would be lost in Glasgow

22. Benefit Uprating The Consumer Price Index (CPI) will be used instead of the Retail Price Index for the uprating of benefits and tax credits from April 2011 Benefits were uprated for 2011 with CPI 3.1% (RPI was at 4.6% a difference of 1.5%) For 2012 uprating CPI 5.2% (RPI was 5.6% a difference of 0.4%)

23. RPI v CPI between 2000 - 2011

24. Glasgow uprating losses 2011/12 BenefitAmount lost at uprating Jobseekers Allowance£1,166,968 Disability Living Allowance£3,196,757 Income Support£2,694,281 Attendance Allowance£958,168 Employment Support All.£538,451 Incapacity Benefit£1,829,391 Severe Disablement All.£200,187 Carers Allowance£338,375 Widows Benefit£36,371.56 Bereavement Benefit£42,073 DWP Claimant data May 2010 Total £11.7 Million

25. Aberdeen City 2.97 East Dunbartonshire 1.66 Aberdeenshire 3.47 East Lothian 1.60 Angus 1.83 East Renfrewshire 1.45 Argyll and Bute 1.39 Edinburgh, City of 6.63 Clackmannanshire 0.97 Eilean Siar 0.44 Dumfries and Galloway 2.50 Falkirk 2.73 Dundee City 2.81 Fife 6.28 East Ayrshire 2.38 Glasgow City 12.76 Source People Councils the Economy September 2010 CPI/RPI Benefit Loss (£million/year)

26. Highland 3.58 Renfrewshire 3.28 Inverclyde 1.71 Scottish Borders 1.72 Midlothian 1.42 Shetland Islands 0.33 Moray 1.34 South Ayrshire 1.99 North Ayrshire 2.73 South Lanarkshire 5.89 North Lanarkshire 7.00 Stirling 1.39 Orkney Islands 0.28 West Dunbartonshire 1.99 Perth and Kinross 2.14 West Lothian 3.21 Scotland Total loss in year 2011/2012 = £92 Million CPI/RPI Benefit Loss (£million/year) Source People Councils the Economy September 2010

27. Changes to Disability Living Allowance Replaced with Personal Independence Payment from 2013 Objective Medical based on points system 2 rates for Mobility and 2 for Daily Living Save 20% of current expenditure Issue over passporting to other benefits 20% loss for Glasgow = £43.6 million

28. DLA Loss 20% (In millions per year) Aberdeen City 7.43 East Dunbartonshire 4.04 Aberdeenshire 7.93 East Lothian 4.15 Angus 4.87 East Renfrewshire 3.24 Argyll and Bute 3.74 Edinburgh, City of 17.32 Clackmannanshire 2.82 Eilean Siar 1.08 Dumfries and Galloway 8.06 Falkirk 8.07 Dundee City 8.77 Fife 17.21 East Ayrshire 7.32 Glasgow City 43.58 Derived from DWP Stats May 2010

29. Highland 9.46 Renfrewshire 10.02 Inverclyde 5.20 Scottish Borders 4.23 Midlothian 4.36 Shetland Islands 0.75 Moray 3.28 South Ayrshire 6.04 North Ayrshire 7.98 South Lanarkshire 18.32 North Lanarkshire 21.98 Stirling 3.88 Orkney Islands 0.72 West Dunbartonshire 6.43 Perth and Kinross 5.48 West Lothian 9.26 Derived from DWP Stats May 2010 Scotland Total DLA loss £267 Million DLA Loss 20% (In millions per year)

30. Incapacity Benefit (IB) Migration Oct. 2008 Employment & Support Allowance (ESA) replaced Incapacity Benefit for new claims. Since Feb. 2011 existing claimants are being migrated UK Govt. assumption that 23% of people would fail and 30% of those who fail come off benefit altogether at migration. Loss to Glasgow in excess of £24 million annually Contribution based ESA cut to 12 months

31. Benefit Migration Statistics In DWP’s first statistics we see a wide variances across Scotland Not 23% as predicted for Glasgow - 36% failure rate As such the real cost for Glasgow is nearer £38 million

32. Working Tax Credits Childcare costs reduced from 80% to 70% (from 2011) Couples with children must work 24 hours a week between them, with one working at least 16 hours (from 2012) Freezing the basic and 30 hour elements of the for three years (from 2011) Extra element for over 50s withdrawn from 2012

33. Child Benefit Freeze Child benefit has been frozen for three years Last year £3.1 million less for Glasgow families In the current year £5.2 million less for Glasgow families

34. Withdrawal of Child Benefit Spending Review Had been proposed from January 2013 families with a higher rate taxpayer will lose entitlement to Child Benefit. Aimed to save £2.5 billion/year by 2014-15 Now changed to those earning over £50,000 Taper: 1% lost per £100

35. Benefits for older people State pension will be uprated by a 'triple guarantee' of earnings, prices or 2.5 percent, whichever is highest. The guarantee element of pension credit will increase in April 2011 by the same cash rise in a full basic state pension

36. Housing Benefit 2011 & 2012 Significant changes to Local Housing Allowance (LHA): rate set at 30th percentile, was 50th percentile; abolition of 5 bedroom rate; abolition of £15 excess; shared room rate extended from 25years to 35 years of age; inclusion of non-resident carer in room rate. Increased Non-Dependant Deductions: first increase since 2002.

37. Housing Benefit (HB) Changes Private sector rents set at 30th Percentile and the Abolition of 5 Bedroom Rate (April2011) £5.7 Million cut from HB in Glasgow Abolition of £15 Top Up (April2011) £3.1 Million cut from HB in Glasgow

38. Non Dependent Deductions Pre April 2011 Aged 25+ JSA £ 7.40 Gross wages below £120 £ 7.40 £120 – £177.99 £ 17.00 £178 – £230.99 £ 23.35 £231 – £305.99 £ 38.20 £306 – £381.99 £ 43.50 £382 and above £ 47.75 April 2011 - 2012 Aged 25+ on JSA £ 9.40 Gross wages below £122 £ 9.40 £122 – £179.99 £ 21.55 £180 – £233.99 £ 29.60 £234 – £309.99 £ 48.45 £310 – £386.99 £ 55.20 £387 and above £ 60.60 The above are weekly deductions from Housing Benefit. Other deductions apply to Council Tax Benefit.

39. Non Dependent Deductions Pre April 2011 Aged 25+ JSA £ 7.40 Gross wages below £120 £ 7.40 £120 – £177.99 £ 17.00 £178 – £230.99 £ 23.35 £231 – £305.99 £ 38.20 £306 – £381.99 £ 43.50 £382 and above £ 47.75 April 2012 - 2013 Aged 25+ on JSA £ 11.45 Gross wages below £122 £11.45 £122 – £179.99 £ 26.25 £180 – £233.99 £ 36.10 £234 – £309.99 £ 59.05 £310 – £386.99 £ 67.25 £387 and above £ 73.85 The above are weekly deductions from Housing Benefit. Other deductions apply to Council Tax Benefit.

40. Non Dependent Deductions Pre April 2011 Aged 25+ JSA £ 7.40 Gross wages below £120 £ 7.40 £120 – £177.99 £ 17.00 £178 – £230.99 £ 23.35 £231 – £305.99 £ 38.20 £306 – £381.99 £ 43.50 £382 and above £ 47.75 April 2013 - 2014 Aged 25+ on JSA £ 13.60 Gross wages below £122 £13.60 £122 – £179.99 £ 31.25 £180 – £233.99 £ 42.90 £234 – £309.99 £ 70.20 £310 – £386.99 £ 79.95 £387 and above £ 87.75 The above are weekly deductions from Housing Benefit. Other deductions apply to Council Tax Benefit.

41. 2013 Council Tax Benefit replacement scheme Social Fund replacement scheme Welfare Benefit cap via Housing Benefit Housing Benefit restriction for working age tenants in the social sector with spare bedrooms Local Housing Allowance linked to CPI Introduction of Universal Credit (2013 – 2017) 2014 Introduction of Housing Credit for pensioners

42. Benefit Cap Working Age Claimants £500 Couples and lone parents £350 Single persons Takes in to account many weekly benefits including Child benefit and Housing benefit. Some Exemptions –DLA, PIP, AA, ESA+Support Component

43. Bedroom Tax Affects people of working age In Council or Housing Association accommodation A bedroom is allowed for the following: –a couple –a person who is over 16 –two children of the same sex under the age of 16 –two children under 10 regardless of gender. –any other child, (News Flash *foster children*). –a carer providing overnight care Cut 14% of the rent for one extra bedroom and Cut 25% for two or more extra bedrooms.

44. Universal Credit New claimants from October 2013 Replaces means tested benefits and Housing Benefit On-line claims Monthly payment Inclusive of housing costs Existing claimants migrated by 2017

45. Table Discussion 2 Richard has given us an update on the latest in relation to the welfare reform programme and it’s impact in citizens. What is the provider perspective on how the impact of welfare reform can be/is being planned for and mitigated? How can we work together to address the significant impact of the welfare reform programme?

46. Question & Answer Session

47. Thank you Presentation material and feedback will be available at: www.glasgow.gov.uk/swsproviders www.glasgow.gov.uk/swsproviders Any queries to: SW_ContractManagement@sw.glasgow.gov.uk