1. 1 Workforce Investment Act ˜ Title IB Performance Management System Implementation Bill Rabung U.S. Department of Labor ETA Performance Accountability Team Philadelphia Regional Training

2. 2 OMB Approval Increased rigor for measuring customer satisfaction  Increased rigor for measuring customer satisfaction Methodology Methodology Response rate Response rate  Partnership positions on record keeping and reporting Documentation Documentation Submission of individual records for exiters Submission of individual records for exiters Submission of a sample of records Submission of a sample of records Individual record… Individual record… Timing when required Timing when required Identify required items Identify required items Cumulative Quarterly Report Cumulative Quarterly Report Timing and alignment of Annual Report with performance periods Timing and alignment of Annual Report with performance periods

3. 3 Early Implementation States Annual Reports  Annual Reports  Award announcements  MOUs and grant agreements The Secretary-- (A) shall make the information contained in such reports available to the general public through publication and other appropriate methods; (B) shall disseminate State-by-State comparisons of the information; and (C) shall provide the appropriate congressional committees with copies of such reports. Section 136(d)(3)

4. 4 Coordinated Incentive Process and Policies  How will DOL work with the Department of Education to develop coordinated strategies and policies for administering incentive grants? (666.200- 666.240)  Timing for incentives

5. 5 Performance Measures Impact  What do the new outcome measures mean to States and Locals? New ways of defining outcomes New ways of defining outcomes New relationships New relationships » State Boards » Local Boards » Education

6. 6 Additional Measures  How will “additional measures” be developed? (WIA Sec. 136(i)(1)(B)) Partnership approach to development Partnership approach to development Measures to assist States in assessing progress towards workforce investment goals Measures to assist States in assessing progress towards workforce investment goals

7. 7 Update on Negotiations  All States have successfully negotiated performance levels with DOL  Figures are in place for the first 3 program years  9 of the measures including customer satisfaction were within 5 points for the projected national averages  A consistent framework has been established for developing baselines for state and local performance  State PY 2000 numbers are on USWORKFORCE.ORG

8. 8 Revising Negotiated Levels  Unanticipated circumstances  Significant change in the factors used during the negotiations process  Objective approach for making revisions, including decisions on needed data

9. 9 Performance Measures / Program Specific Measures  How are these measures related? Employment Security (UI = 20 CFR parts 640 and 650; and ES = UIPL 37-99 and ET Handbook 406)Employment Security (UI = 20 CFR parts 640 and 650; and ES = UIPL 37-99 and ET Handbook 406) Employment Security Labor Exchange PerformanceEmployment Security Labor Exchange Performance Migrant and Seasonal Farmworker Programs (Sec. 669.500)Migrant and Seasonal Farmworker Programs (Sec. 669.500) Indian and Native American Programs (Sec. 668.620)Indian and Native American Programs (Sec. 668.620) Trade (20 CFR Parts 617)Trade (20 CFR Parts 617)