2. ABSTRACT RECORD MANAGEMENT SYSTEM IS A BUSINESS STRATEGY DESIGNED TO OPTIMIZE CUSTOMER’S DETAILS FOR A CENTRE WHICH BRINGS TELEPHONE CONNECTION TO CUSTOMER. THIS MANAGEMENT PROVIDES AN INTEGRATED SYSTEM TO MAINTAIN GOOD RELATIONSHIPS WITH CUSTOMERS. The main aim of the project is to provide utility to maintain day to day operations about customers. This software helps us to store all transactions electronically in a system, which in turn saves lot of time, money and energy.

3. Modules: Phone Entry New Connection Shifting Change Facilities / Purpose Bill Format Bill Pay Form Search Report Closure

5.  Hardware Specification PROCESSOR:INTEL PENTIUM IV RAM:512 MB MONITOR:14” SVGA DIGITAL COLOR MONITOR KEYBOARD:107 KEYS TVS KEYBOARD HARD DISK:80 GB MOUSE:LOGITECH MOUSE  Software Specification Front-End Tool:Microsoft Visual Basic Back-End Tool:Microsoft Access Operating System:Windows XP

6. Existing System: This project is developed for a reputed company which brings telephone connection company in the city. Presently they maintain all records manually, to keep track of receipts, installments, maintenance etc., The company is having many customers every day, now it is very difficult to manage all the data manually, also if some information is required urgently then to obtain this is very difficult. To solve this problem now they are looking for better alternative solution. Proposed System: To manage all the transactions we proposed here with a software solution which will take care all the necessary transactions. On implementation of this software it will help them in many ways. The present system will have the following modules.

8. FieldsTypeSize Phone NumberNumberDouble CityText50 Phone Entry

9. FieldsTypeSize Phone NumberNumberDouble CityText50 Customer NumberNumberInteger Name of the CustomerText50 Door NoNumberInteger Street / Village NameText100 Pin codeNumberDouble FacilitiesText50 PurposeText50 DD NoNumberDouble Bank / Branch NameText100 DateDate/Time8 Deposit AmountNumberInteger BalanceNumberInteger New Connection

10. Shifting Connection FieldsTypeSize Phone NumberNumberDouble CityText50 Customer NameText50 Door NoNumberInteger Street / Village NameText100 Pin codeNumberDouble DateDate/Time8 Deleted Phone NumberNumberDouble

11. Bill Details FieldsTypeSize Phone NumberNumberDouble CityText50 Bill NoNumberInteger Bill DateDate/Time8 Pay By DateDate/Time8 Calls FromDate/Time8 Calls ToDate/Time8 Opening Met CallsNumberInteger Closing Met CallsNumberInteger Gross Met CallsNumberInteger Free CallsNumberInteger Net Charge CallsNumberInteger

12. FieldsTypeSize Local Met CallsNumberInteger Local ChargeNumberInteger STD Met CallsNumberInteger STD ChargeNumberInteger ISD Met CallsNumberInteger ISD ChargeNumberInteger Fixed ChargeNumberInteger Total Call ChargeNumberInteger AmountNumberInteger Service TaxNumberInteger BalanceNumberInteger Bill Details (Cont…)

13. Bill Paid Details FieldsTypeSize Phone NumberNumberDouble CityText50 Bill NoNumberDouble Bill DateDate/Time8 Pay By DateDate/Time8 Today DateDate/Time8 Amount Pay On or Before By Date NumberInteger Surcharge For Delayed Payments NumberInteger Amount Payable If Pay On After Pay By Date NumberInteger

14. Closure Details FieldsTypeSize Phone NumberNumberDouble CityText50 Customer NameText50 Door NoNumberInteger Street / Village Name Text100 Pin codeNumberDouble Deposit AmountNumberInteger DateDate / Time8