1. Welcome to HRMS SELF SERVICE for EMPLOYEES Warwickshire County Council’s Self-Service Human Resources system Press Enter or Left Mouse click when you are ready to move to the next slide

2. HR SELF SERVICE is a new facility for Employees & Managers It is an extension of the “HRMS” computer system which pays us all and provides vital human resource information to the County Council HR SELF SERVICE next

3. HR SELF SERVICE It comes in two flavours …… Which lets employees look at, and manage, much of their own personal information held by the County Council EMPLOYEE SELF SERVICE next

4. HR SELF SERVICE and…… Which provides Managers with important new facilities for understanding and managing the people who report to them MANAGER SELF SERVICE next

5. HR SELF SERVICE HR Self Service represents a significant cultural change for both employees and managers It follows that we need to introduce it: - carefully - in small steps - with good education next - and good support

6. HR SELF SERVICE This brief presentation describes EMPLOYEE SELF SERVICE next

7. HR SELF SERVICE It is NOT intended to be a training course This slide show provides a brief outline of what Self Service will mean to the County’s employees On-line training material will be made available to you Let’s start by looking at some of the facilities which will be available to you …. next

8. EMPLOYEE SELF SERVICE First, who will get Employee Self Service? Employee Self Service is your “window” into the information the County Council is obliged to hold about you and your job When the initial roll-out is complete, every employee with WCC e-mail access will be given Employee Self Service This will currently mean that around 6,000 employees get it next Eventually, we hope to provide it to even more employees via the internet and their own computers at home

9. EMPLOYEE SELF SERVICE View your PAYSLIP on line as soon as the payroll has run No waiting for postal deliveries or internal mail. You’ll get your payslip much earlier each month View your payslips for previous months as well. You’ll be surprised how useful this turns out to be Print a paper copy for yourself (if you really need it!) Very rarely, a bank or building society will request an official printed payslip, and Payroll Department will arrange this for you next

10. EMPLOYEE SELF SERVICE View your PERSONAL DETAILS on line You will be able to AMEND or UPDATE many of them Certain amendments will require your manager’s approval, but this will be handled on-line by the system and its “Notifications” Changes to your emergency contact details are effective right away next

11. EMPLOYEE SELF SERVICE Book Leave on line You will be able to request all types of leave on line The system will show you how much you have taken so far this year and how much you have left Your manager or supervisor will receive your request on line and can authorise it of query it. If your manager does not respond within the allowed time it will be passed to your manager’s manager for approval. next

12. EMPLOYEE SELF SERVICE You will have access to View the information concerning you and Update quite a lot of it (occasionally subject to approval ) : Your AddressContact details Changes to your Bank details Name & Marital status changes (needs on line manager approval) Academic & Professional Qualifications Languages spoken, read and written Your Driving Licence details (where appropriate)..and quite a lot more next Phones & e-mail addresses Professional Memberships Things like…… Gifts & Hospitality offered/received (manager approval)

13. EMPLOYEE SELF SERVICE You can also view your job HISTORY Your history of jobs/assignments within the council, with dates, departments, locations, grade changes and status Your history of absences, including sickness absence, annual leave, special leave, etc. showing dates, days (or hours) & details Your manager CAN see this through Manager Self Service (but your manager already has access to this through the existing systems) next

14. EMPLOYEE SELF SERVICE If you have applied for other jobs within the County Council… You can view the progress of all your job applications on-line Your manager CANNOT see these You can view your history of job applications within the Council next

15. EMPLOYEE SELF SERVICE You will receive automatic NOTIFICATIONS by e-mail When your manager has approved or queried a change you have requested When your leave request has been approved or queried next For example…. When your travel or expense claim has been authorised (NB. Travel and other claims are not included in this first roll-out of self service – it will be introduced a little later)

16. EMPLOYEE SELF SERVICE We’ve just described a fairly low-key set of new facilities, designed to introduce the Self-Service CULTURE and TECHNOLOGY to employees without introducing too much, too early The cynic might respond “so what?” but once the culture is in place we shall be able to introduce more facilities as and when they become appropriate These are things like on-line claims and travel entry, on line training course and seminar bookings, and the like. These are things which will provide real benefits to employees and council alike. next

17. EMPLOYEE SELF SERVICE What’s in it for the County Council? Once an employee is getting payslips on line, production of printed payslips can cease for that employee (except in certain special circumstances) This represents a huge cost saving and efficiency improvement for the Council It also means you’ll see your payslip several days earlier next Well, here’s just one example…. In turn, this helps to protect services and jobs And it’s far better for the environment

18. EMPLOYEE SELF SERVICE How will I know when the Self Service facility is available for me to use? We are rolling it out directorate-by-directorate, starting with Resources, then P&D, then the others one by one You will receive an email before it is available which directs you to a brief on-line self-instruction course You will then receive another email with your Self Service user name and password as soon as the facility is available for you You will be requested to change your password the first time you log on to Self Service. Security is important, so do not share this password with anyone. next

19. EMPLOYEE SELF SERVICE How does Self Service know who my manager or supervisor is? Self service holds something called a “Supervisor Hierarchy” which tells it who reports to whom The supervisor hierarchy is initially set up by HR departments Self Service uses this hierarchy to control who sees what, who can do what, and who authorises what. next

20. EMPLOYEE SELF SERVICE What happens if my manager does not respond to my request or claim? There might be a number of perfectly valid reasons for this such as manager’s illness, manager on leave, etc If your manager does not respond within a set period (currently set at 7 days) your request will automatically be routed to your manager’s manager for action You will receive a Notification from Self Service when your request has been approved (or rejected or returned for further information) next

21. EMPLOYEE SELF SERVICE Is it difficult to use? It’s very easy and very intuitive Lots of organisations, including quite a few local authorities, have already provided HR Self Service for their employees It soon becomes a regular feature of their working routine After a brief period of uncertainty, most employees really like it Once you’ve used Self Service, we think you’ll like it! next We have a dedicated HRMS Support group who can help you by phone or e-mail

22. EMPLOYEE SELF SERVICE What does it look like? Here’s the “Navigator” page you’ll see when you have logged-on… next Just click on what you want to do

23. EMPLOYEE SELF SERVICE What if I have staff reporting to me? Then you will also be given MANAGER Self Service facilities as well as your EMPLOYEE Self Service facilities There is a separate slide presentation for Manager Self Service End of slide show THANK YOU for WATCHING this PRESENTATION