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Group Development Chapter 3 “ The greatest leader is not necessarily the one that does the greatest things. He is the one that gets people to do the greatest things.” -Ronald Reagan Jordan, Caleb, Erica, Steven, Brandon, Kalece, Madison, Aysha, Mark
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Defining and Classifying Groups Groups and teams are not the same thing. Groups can be several strangers at a bus stop, elementary grade 5 class, or colleagues working on a project. Teams include sports team, hospital emergency room team, or group that has evolved into a team unit.
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Work Groups Interacts to share info and make decisions that will help each group member properly perform their responsibilities. Do not engage in collective work that requires everyone’s participation. Performance of group is only sum total of individual group member’s contribution.
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Work Team Represents small number of individuals with complementary skills working towards a common goal or result. Exemplifies positive synergy and result of group’s performance is greater than sum of individual member inputs. Success comes from all members working toward a common goal.
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When a Group Becomes a Team Members share in overall leadership. Accountability is shared by the team as a whole and responsibility is shared equally among team members. Mission and goals of team is developed by the team itself. Team works continually, not just at regularly scheduled times. Overall effectiveness of team is measured in team outcomes.
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People act different in groups then they do alone. Happens when people are socializing but also when they work in groups Possibly better results working in groups
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Work groups continued Everyone contributes new ideas that help the outcome but work individually during the process. Example: teachers meeting where they discuss new material for the school year then use that for their own classroom.
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Work team continued Includes students, athletic councils, church youth group, or summer camp. Must assign appropriate roles to the right people to achieve success. Example: teachers in the physical education department meet to create events for the year. Pick roles in which they have experience. The work team comes together in order to achieve success.
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The Five Stage Model of Group Development Groups and teams generally pass through 5 specific stages of development. These stages are: FORMING, STORMING, NORMING, PERFORMING, and ADJOURNING. It is important to keep in mind that not all teams/groups will successfully make it through all the stages. Some may become stuck in a specific stage.
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Forming This is the first stage of group development. It is more commonly known as FORMING, but can also be referred to as “testing the waters”. Group/team members assemble for the first time in this stage to meet one another before any sort of action takes place. There may be uncertainty about the purpose, structure, outcomes, and overall leadership positions within the group members. In this stage, members typically discover each other’s strengths and weaknesses.
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Storming This is the second stage of group development. There tends to be a lot of conflict and rebellion which puts a restraint on team cohesion. Members accept the existence of the group. Members may reject the idea of determining group leader at this point. Overall group performance lessens due to stubbornness. Some groups/teams never emerge from this stage.
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Norming This is the third stage of group development. Group is able to resolve interpersonal conflict. Close relationships begin to develop. Group develops identity, norms, standard behavior, and goals. Stage is considered complete once the group is solid.
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Performing This is the fourth stage of group development. When important task progress is being accomplished, the group has reached the performing stage. The team structure is functional and acceptable to individual members at this point. The energy for the group has moved from getting to know each other to performing the specified task. When work teams are formed, performing is the team’s ultimate goal.
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Adjourning This is the fifth and final stage of group development. This occurs most often when a group within an organization has been assigned a task within a certain time frame. Once the task is completed the group prepares to separate, after wrapping up the group activity. Some members may be happy it’s completed and others may experience a sense of loss of the team over the evolvement of the group/team formation process.
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Factors that impact effective group development Group norm:The group members share acceptable standards and behavior that are considered to be appropriate
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Leadership Dimensions Every group is in need of a good team leader who is insightful and versatile. They must choose the dimensions that will bring the group forward. High Relationship/Low Task High Relationship/High Task Low Relationship/High Task Low Relationship/Low Task
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Leader’s Behaviors 1. Leaders can demonstrate task or relationship behaviors, but essentially help the group work together. These behaviors are often seen when working on jobs set with deadlines. Roles: Initiator, Elaborator, Summarizer, Recorder, Time keeper. 2. They also are responsible for the keeping individuals within the group feeling wanted. Roles: Encourage, Involve, Mediator, Custodian. 3. Make sure their is no negative behavior.
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Group Cohesiveness Cohesiveness, is the group's overall productivity. Recommendations to fix cohesiveness: Reduce group size Spend more time together as a group Physically isolate group as much as possible Reward group members equally rather than individually Encourage competition with other work groups or work teams
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Developing Trust within a Group Everything nowadays is being run by teams and groups, making trust one of the most important keys to success within an organization. Trust is a must have quality divided into five separate categories. Your overall Integrity, Competence, Consistency, Loyalty as well as your overall Openness and Confidence in each other.
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Overall Integrity Overall truthfulness in a group. Most important quality in a team member How truthful you are to peers Proves that you have strong moral principles Key component of relationships #1 quality of a Leader You always tell the absolute truth
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Competence Person's relationship and communication skills You know what you're talking about Ability to organize new ideas within a group Always making good use of everyone's time A critical quality of a group leader Able to take on many responsibilities all at once Having acceptance of everyone in the group
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Consistency To keep at a steady pace while giving it everything you got Shows your Predictability You are a very reliable person A quality quickly noticed You have great judgment in difficult situations Shows that you practise and know what you are doing Consistently solves problems/questions
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Loyalty Quality of being supportive or truthful to a cause Willingness to protect Never turn against someone in your organization You can always be depended on Always there for people in your organization People will never act behind your back Stand up for what you feel is right
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Openness Willingness to share bright new ideas Shows feelings freely throughout the group You can rely on this person regardless of a decision Great relationships with group members Shares close ideas with group members Always keeping the organization new and improved Most confident within a group
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The Group Decision-Making Process Which is better? Individual Decision Making vs Group Decision Making
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Individual Decision Making A decision made by a single person. Advantages: Speed Cleared accountability Consistent decisions
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Group Decision Making A decision made by a group of people. Advantages: More knowledgeable Diversity of viewpoints Higher acceptance of the solutions
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Which is better? Individual decision is only more advantageous when the decisions need to be made quickly however, group decision making lead to more and better ideas due to many resources and experience from multiple people.
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Groupthink The downside of group decision making: Peer pressure Silence = yes People who question the group opinion remain silent Selfish These four things can lead to poor decision making which shall lead to failure.
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Brainstorming An idea-generation process that encourage everyone to offer any and all ideas and alternatives without any negative feedback. Objective: - generating new ideas or alternatives Advantages: lets everyone be heard
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Questions 1.List at least three downsides of group decision making 2.List some advantages of decisions made by one and by a group. Which one would be better in and explain why. 3.What are some of the main roles a leader must take on in order to lead a group. 4.What is group cohesiveness? What are some ways to fix it? 5.Is it easy to regain someone's trust after losing it? Explain why/why not. 6.What are the 5 dimensions of trust and briefly define each. 7.What is the difference between a work group and work team? 8.List two types of groups and two types of teams.
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Thank you for your time.
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