1. FY2015 Family Self-Sufficiency Program NOFA Webcast Funding Opportunity Number: FR-5900-N-04 CFDA #14.896 1 Office of Public and Indian Housing

2. Topics 1.Overview 2.Major Changes 3.Eligibility 4.Target Period 5.Number of Families Served 6.Appendix D (PIC Report) 7.Funding Priority Categories 8.Rating and Ranking 9.Eligible Activities 10.Ineligible Activities 11.Participants Moving Between PH and HCV 12.Salary Comparables 13.Salary Cap 14.Funding Increases 15.Threshold Requirements 16.Other Requirements 17.Registration Process 18.Application Submission Process 19.Application Forms 20.Reporting 21.Application Hints 22.Once You’ve Submitted/Application Status 23.Contacts & Resources 2

3. Overview Due Date: Application must be received by Grants.gov no later than 11:59:59 p.m. Eastern time on the due date. The due date will be no less than 30 days from the NOFA publication date. Applications must be RECEIVED and VALIDATED by Grants.gov by the deadline date and time. Funding Available: approximately $75 million. 3

4. Overview Please read the entire NOFA carefully to ensure all threshold and eligibility requirements are met (otherwise you will be ineligible for funding). Please also read the FY 2015 General Section carefully. The General Section and the NOFA comprises the full set of application submission instructions that are applicable to the program. 4

5. Overview You may access a copy of the NOFA and the General Section on: ▫Grants.gov, and ▫www.hud.gov/grants under “Funds Available”.www.hud.gov/grants 5

6. Major Changes – No Rental Assistance Demonstration (RAD) Priority Per the RAD notice and the FY 2014 FSS NOFA, PHAs that had committed to provide vouchers under RAD's Choice-Mobility Commitment to the covered PBRA project of a PHA or Mod Rehab owner without a voucher program, were given priority for new FSS positions if funding remained after eligible FSS applicants were funded for the renewal of existing coordinator positions. The RAD priority and any funding categories related to such RAD priority have been removed from the FY 2015 FSS NOFA and the RAD notice. 6

7. Major Changes – Project Based Rental Assistance (PBRA) Residents As of the FY2015 appropriations law, PHAs and/or PBRA owners may offer enrollment in FSS to residents in projects converted to PBRA that were not enrolled in the FSS program prior to the RAD conversion and to any other residents at the project. PBRA owners that are not PHAs may implement their own FSS programs but are not eligible to compete for funding under this NOFA. PHAs awarded funds under this NOFA may serve any PBRA resident (affected by RAD or not) under their FSS programs with funds awarded under this NOFA. More information can be found in Section III.C.1.d "Rental Assistance Demonstration" of the NOFA. 7

8. Major Changes – Funding Category Part-time Renewal Positions converting to a Full-time Position A new funding category has been established which allows for funding increases for renewal positions that are increasing from a part-time to a full-time position. 8

9. Major Changes –Logic Model Reporting The deadline for submission of the annual Performance Report (the updated logic model) and the reporting period have changed. 9

10. Eligible Applicants Due to the limited funding available under this NOFA, applicants will only be eligible for funding under this NOFA if they meet one of the following criteria: ▫the applicant was funded under any of the FY 2012, FY 2013, and/or the FY 2014 FSS NOFAs, or ▫the applicant received an FSS program through a transfer or consolidation from a PHA that was funded under such NOFAs. 10

11. Eligibility - Joint Applicants As in FY 2014, eligible applicants who previously applied jointly under the most-recently funded NOFA may not apply separately. HUD adopted this policy due to the potential effect allowing joint applicants to apply separately could have on the amount of funding awarded to PHAs. The NOFA welcomes feedback on whether such a policy is too restrictive. ▫Any feedback can be directed to FSS@hud.gov. FSS@hud.gov 11

12. Target Period June 1, 2014 to May 31, 2015 This is the period HUD will use to review data in PIC to verify number of participating families and other relevant information. 12

13. Number of Families Served Eligibility will still be based on the number of FSS program participants in the applicant’s FSS program during the target period. The formula remains the same as in prior years: ▫15 families to support one part-time position, ▫25 families to support one full-time position, and ▫an additional 50 families to support each additional position beyond the first full-time position (75 families for two full-time positions, 125 families for three full- time positions, etc.) 13

14. Number of Families Served This year, the formula will be applied to an applicant’s FSS families overall. In FY14, in order to allow PHAs to transition to a combined program without losing coordinator positions, HUD calculated the number of families served in two ways for renewal positions and used the calculation that yielded the higher number of renewal positions. 14

15. Number of Families Served FY 2014: PHA A was funded for 2 full-time renewal FSS coordinators.  Calculation 1: Applying the formula separately results in eligibility of 2 full- time renewal FSS Coordinators (28 HCV FSS families supports 1 FT position, 25 PH FSS families supports 1 FT position).  Calculation 2: Applying the formula to the applicant’s FSS families overall results in eligibility of only 1 full-time renewal FSS Coordinator (53 families overall only supports one full-time position). FY 2015: PHA A continues to be eligible for 2 full-time renewal FSS coordinators because they have a total of 75 FSS families in their program during the target period. 15 HCV FSS Families During FY14 Target Period PH FSS Families During FY14 Target Period FSS Families During FY15 Target Period Cap on Number of Renewal Positions PHA A2825752

16. Number of Families Served How does the formula apply to applicants who were funded in FY 2014 for part-time positions beyond the initial position (e.g. 1.5, 2.5 positions)? If either of the two conditions below are met, the applicant will be eligible for the cap on number of renewal positions and the cap on funding amount for renewal positions. Applicant has at least the same number of FSS families as in FY 2014, or Applicant has at least the number of FSS families required for the next full-time position. 16

17. Number of Families Served How does the formula apply to applicants who were funded in FY 2014 for part-time positions beyond the initial position (e.g. 1.5, 2.5 positions)? In FY 2016, the applicant will need to increase the number of FSS families in its program to the number of families required for the next full-time position to continue to be eligible for the same number of renewal positions and funding amount. 17

18. Number of Families Served This year, PHA A will be eligible for 1.5 renewal FSS coordinators at $89,000 because they have 72 FSS families in their program (more than what they had in FY 2014). In FY16, PHA A will need to increase the number of FSS families to at least 75 (the required number of families for the next full-time position) to continue to be eligible for 1.5 renewal FSS coordinators at $89,000. 18 Positions Funded in FY14 Amount Funded in FY14 FSS Families During FY14 Target Period FSS Families During FY15 Target Period PHA A1.589,0006872

19. Appendix D As in prior years, the number of FSS families in each eligible applicant’s FSS program (as shown in PIC) is part of a report that is included as an appendix to the NOFA. Appendix D does not cover the full target period (6/1/2014-5/31/2015) because the target period ends close to publication of the NOFA and HUD needed enough time to complete the pull and perform any necessary data checks. However, it is expected that most applicants will not see an impact in their eligibility as a result, and won’t need to submit documentation to correct this data. 19

20. Appendix D The report also includes the following fields: ▫FSS Co-Applicants in Most Recent Funding Year ▫Number of FSS Coordinators Supported by PIC Data (used for renewal positions only) ▫Number of FSS Participants during the FY 2014 NOFA's target period ▫Cap on Number of Renewal Positions ▫Cap on Funding Amount for Renewal Positions 20

21. Appendix D – Cap on Number of Renewal Positions The most recent number of FSS program coordinator positions funded. Specifically: ▫FY 2014 FSS program coordinator positions, or ▫FY 2013 or FY 2012 HCV FSS program coordinator positions plus FY 2013 or FY 2012 PH FSS program coordinator positions, as applicable. 21

22. Appendix D – Cap on Funding Amount for Renewal Positions The most recent FSS funding amount. Specifically: ▫FY 2014 FSS funding, or ▫FY 2013 or FY 2012 PH FSS funding plus FY 2013 or FY 2012 HCV FSS funding, as applicable. If funding was prorated under such NOFAs, funding will be considered as the eligible amount before any proration. 22

23. Appendix D – Cap on Funding Amount for Renewal Positions This applicant will be eligible for no more than $134,000 for renewal of these two positions ($69,000 + $65,000 = $134,000). 23 Award Amount Eligible Amount Before Proration Number of Positions FY13 HCV FSS 67,83969,0001 FT FY12 PH FSS 65,000N/A1 FT

24. Appendix D – Number of FSS Participants during FY 2014 NOFA This column is only applicable to applicants whose cap on renewal positions includes a part- time position beyond the initial position (e.g. 1.5, 2.5, etc.) The information on this column will help applicants assess whether PIC shows that they have enough FSS families to support their cap on number of renewal positions and the cap on funding amount. 24

25. Appendix D – Number of FSS Participants during FY 2014 NOFA In this example, PHA A is eligible this year for 2.5 positions at $128,119 because they have at least the same number of FSS families in their program than what they had under the FY 2014 competition. 25 PHA Name Number of FSS Coordinators Supported by PIC Data (used for renewal positions only) Number of FSS Participants (PIC Data) Number of FSS Participants during the FY 2014 NOFA's target period (used only for applicants last funded for a part- time position beyond the initial position) Cap on Number of Renewal Positions Cap on Funding Amount for Renewal Positions PHA A 2 110 2.5$128,119

26. Appendix D – Supporting Documentation All applicants must include documentation with their application to confirm the correct number of FSS program participants during the target period, if and only if any of these situations apply: 1. You are requesting more renewal positions (i.e. positions funded under the FY 2012, FY 2013, and/or FY 2014 FSS NOFAs) than the "number of FSS coordinators supported by PIC data (as listed in the PIC report), 2. Your data is missing from the PIC report, but you are an eligible applicant, 3. You are a tribe/TDHE, 26

27. Appendix D – Supporting Documentation 4. You are applying for funding under Funding Category 2, and/or Funding Category 3, 5. If you are a RAD PHA who converted FSS families under the PH program to PBRA assistance during this NOFA's target period you must include documentation ONLY if you believe that these families are not reflected in the PIC report and any of the four situations described above applies to you. 27

28. Appendix D – Supporting Documentation In this example, this PHA must submit documentation showing that they have enough FSS participants in the target period to be funded for two positions. 28 Number of FSS Participants (PIC Data) Number of FSS Coordinators Supported by PIC Data (used for renewal positions only) Cap on Number of Renewal Positions 7012

29. Funding Priority Categories 1. Renewal positions ▫As in FY 2014, if HUD receives applications eligible for funding under funding category 1 that are greater than the amount made available under this NOFA, HUD will equally prorate each award. 2. Funding Increase for Eligible Applicants Increasing from a Part-time Renewal Position to a Full-time Position ▫Applicable only to applicants whose “cap on number of renewal positions” is 0.5, 1.5, 2.5, etc. ▫HUD will fund positions under this category starting with applicants with the highest client-to-staff ratio (shows the coordinators with the highest caseload). 29

30. Funding Priority Categories 3. New positions ▫Applicants may only request and be funded for a new full-time position(s) under this category. ▫HUD will fund new positions under this category in a round robin fashion starting with applicants with the highest client-to-staff ratio (shows the coordinators with the highest caseload). 30

31. Funding Priority Categories Applicants submit only one application, even if applying under more than one of the funding categories. The application form (HUD 52651) will indicate to HUD what the applicant is applying for. Carefully read the instructions on how to fill form HUD-52651 (see Section IV.B.2.c of the NOFA). 31

32. Rating and Ranking The Department will not implement the rating and ranking factor proposed under the FY 2014 NOFA in this FY 2015 FSS competition. However, the Department plans to further evaluate alternatives for rating and ranking applicants, which may be implemented starting with the FY 2016 FSS NOFA. 32

33. Eligible Activities Remain the same as last year. Funding under this NOFA may be used to serve both PH FSS and HCVFSS participants. See the NOFA for applicable restrictions applicable to FSS funds awarded under FY2013 (or earlier) NOFAs. 33

34. Ineligible Activities Remain the same as last year’s NOFA. Performance of routine HCV or PH program functions to enhance the effectiveness of FSS. ▫The NOFA clarifies this provision is to be employed only to the extent that these functions enhance, and do not interfere with, the FSS Coordinators’ ability to fully fulfill the role of the FSS Program Coordinator as his or her primary work. ▫Performance of routine HCV and/or PH functions for non-FSS families does not enhance the effectiveness of the FSS program and is therefore an ineligible use of FSS funds. 34

35. Participants Moving Between PH and HCV The participant will no longer need a new FSS contract. The PHA must continue to set up separate PH and HCV escrow accounts for the participant. See Section III.C.1.c of the NOFA for more details. 35

36. Salary Comparables For all positions requested under this NOFA, evidence of salary comparability to similar positions in the local jurisdiction must be kept on file in the PHA office or tribe/TDHE. HUD reserves the right to request the local comparables at any time. 36

37. Salary Cap Salary caps remain the same: ▫Up to $69,000 in salary and fringe benefits for each full-time coordinator position, and ▫Up to $34,500 in salary and fringe benefits for each part-time position. 37

38. Funding Increases Applicants may request a funding increase for a part-time renewal position that is increasing to a full-time position under this NOFA’s second funding category. ▫The funding increase is based on the applicant’s request subject to the salary cap of $69,000 for a full-time position. Funding increases may not be requested under any other scenario. 38

39. Threshold Requirements There are 2 General Section Threshold Requirements this year: ▫Timely Submission of Applications; ▫Resolution of Civil Rights Matters (prior to application deadline) There are no program-specific threshold requirements. Applicants that do not meet the threshold requirements will not be evaluated. 39

40. Other Requirements As last year, the following General Section requirements apply differently to the FSS NOFA: Pre-award accounting system Debarments and/or suspensions Conducting Business in Accordance with Ethical Standards/Code of Conduct Consistency with the Consolidated Plan and Analysis of Impediments to Fair Housing Choice 40

41. Other Requirements See Section III.C.4 of the NOFA for additional details on how the other requirements listed in the previous slide are different from the General Section, and for a list of program-specific requirements. 41

42. Registration Process – Grants.Gov Registration for Grants.gov is a multi-step process that can take approximately 2 to 4 weeks or longer to complete if there are data issues to be resolved. Applicants that do not have a valid registration will not be able to submit an application through Grants.gov. 42

43. Registration Process – Grants.Gov If your Authorized Organization Representative (AOR) has changed, follow the registration steps below to have a new one registered and authorized to submit the application. 1.Complete your AOR profile on grants.gov and create a username and password. The DUNS number is needed to complete this step; 2.The applicant organization’s E-Business Point of Contact (E-Biz POC) must login to Grants.gov to confirm the AOR; 3.The AOR confirms his or her status as ―authorized applicant to submit an application on behalf of the organization. 43

44. Registration Process – Grants.Gov If your E-BIZ POC has changed in the SAM Registration, make sure that the new E-BIZ POC grants permission to the person submitting the application to be the AOR. A registration checklist, step-by-step registration instructions, and other information may be found at www.grants.gov. Most of your questions regarding grants.gov registration can be answered on this website.www.grants.gov 44

45. Application Submission Process: Grants.gov Applicants must submit applications electronically via the Grants.gov website by the application deadline date. In extreme circumstances an applicant may receive a waiver from the requirement for electronic submission. See Section IV.A of the NOFA for more information. 45

46. Application Submission Process: DUNS Number and SAM Registration Ensure that you have a valid DUNS number and active SAM registration; otherwise you won’t be able to submit your application. ▫SAM registrations must be renewed and revalidated at least every 12 months from the date the applicant last certified and submitted the registration in SAM, or sooner if the applicant's information changes. ▫It takes 48 to 72 hours to complete the revalidation processes. However, obtaining an initial SAM registration can take up to four weeks. 46

47. Visit Grants.gov  “Search for Grant” CFDA: 14.896; or Funding Opportunity Number: FR-5900-N-04 47

48. Downloading the Application - Select “Application Package” tab 48

49. Downloading the Application - Select “Download” 49

50. Downloading the Application – Select “Submit” 50

51. Application Forms Forms are found on the “Application Package Download” and in the “Application Instructions Download”. Note: Download BOTH the “application package” and the “application instructions” files to ensure that you complete all required forms. 51

52. Download “Application Package” 52

53. Download “Application Instruction” 53

54. “Application Package” Forms Mandatory forms are already open and available by scrolling down the page. If you need to access an optional form, select the check- box to the left of the form name and the form will become available below. Only submit optional forms if they apply to you. 54

55. “Application Package” Forms The “Application Package” Download contains: Mandatory Forms: 1) SF-424. 2)HUD-2880. Optional Forms: 1) SF-LLL: if not applicable to you, do not send with your application. 2) Attachments Form: use this when attaching documents to your application. 3)HUD-96011: use this when faxing in documents with your application. 55

56. Form SF-424 SF-424 – DO THIS FIRST – it will fill in sections of other forms automatically. Specific instructions on how to fill this form are found on Section IV.B.2.b of the NOFA. 56

57. Form HUD-2880 HUD-2880 – Applicant/Recipient Disclosure/Update Report ▫Responses to the threshold questions under Part I of the form determines whether the rest of the form must be completed. 57

58. Form HUD-2880 How to answer the threshold questions: Answer to question 1 is YES Answer to question 2 applies only to THIS grant application. S hould only be YES if you are requesting more than $200,000 for THIS grant. ▫YOU MUST FILL OUT PARTS II OR III, ONLY IF YOU ANSWER YES TO BOTH THRESHOLD QUESTIONS. 58

59. Faxes - Form HUD-96011 This form is no longer required if not sending faxes with your application. Note that while HUD will continue to accept faxes in FY2015 HUD intends to eliminate the use of Fax technology in FY2016. 59

60. Faxes - Form HUD-96011 In preparation of this change, the 2015 General Section offers applicants a new option to use email for those documents where fax is currently allowed. The email address is: ApplicationSupport@hud.gov Note that HUD will not accept entire applications sent by email or fax and will disqualify applications submitted entirely in that manner. 60

61. Note on Faxes Use HUD-96011 as the cover sheet if you submit any fax attachments or they will NOT be attached to your application. Make sure to use the fax cover sheet from the same application package that you submit (especially important if you download more than once). ▫If the unique identifier on the Facsimile Transmittal form does not match the unique identifier in your application, HUD will not be able to match the faxes received to your application submission. 61

62. Note on Faxes If you re-submit an application that was previously validated by grants.gov, all documents faxed in support of the original submission must either be attached to the Grants.gov resubmission or faxed again using the form HUD-96011. If faxing, you must fax the materials, including materials faxed by a third party, after the resubmitted application has been validated by Grants.gov. See the General Section for more details. 62

63. “Application Instruction” Forms Application Instructions Download contains: ▫A copy of the General Section ▫A copy of the FSS Program NOFA. ▫HUD-52651 (FSS Program Coordinator Funding form). ▫HUD-96010 (Logic Model). 63

64. Form HUD-52651 –FSS Application Form Part II.B. (New Positions) Funding Category 2 Applicants: PHAs that are requesting a funding increase for a part-time renewal position that is increasing to a full-time position: ▫Appendix C of the NOFA provides a visual representation of how to fill out the form. 64

65. Form HUD-52651 –FSS Application Form Read Section IV.B.2.c of the NOFA carefully for specific instructions on how to fill this form. 65

66. Form 96010 – Logic Model DO NOT make into a PDF Do NOT use previous versions of the Logic Model - Download the Logic Model that is included in the Fy2015 application package. READ THE INSTRUCTIONS TAB CAREFULLY. 66

67. Form 96010 – Logic Model Always start entering your information with the Coversheet Tab. Only the Coversheet, Worksheet, and Reporting Tabs are used to enter information. ▫All other tabs are reference tabs. 67

68. Form 96010 – Logic Model The Logic Model has the same functionality and content changes as in the FY2014 Logic Model. ▫For example, all “projection” and “annual” fields are unlocked, so that there is no longer any “locking/unlocking” required for reporting. Applicants are only submitting one Logic Model under this NOFA, which includes projected measures for PH and HCV persons or households (as applicable). 68

69. Form 96010 – Logic Model As in the FY2014 Logic Model, you must provide a projection for every Activity/Output and every Outcome listed, even if that projection is ZERO. For the application, fill in ONLY the “PROJECTION” column. ▫The “Annual” column is ONLY used when reporting. DO NOT fill at the time of application. 69

70. Form 96010 – Logic Model The Field Office reviews the LM with you before they send it to the initial data base to have the projections aggregated. If you have questions on LM format/function, please call the Office of Strategic Planning and Management at the number listed in the instructions tab on the LM. 70

71. Reporting – Logic Model Grantees will submit the annual Performance Report (the updated Logic Model) to the ONAP/Public Housing Director at the grantee’s local HUD field office no later than January 30, 2017, unless granted an extension by HUD. The reporting period will cover the 2016 Calendar Year (1/1/2016-12/31/2016). 71

72. Reporting – Logic Model You may enter a number other than zero “0” in the annual columns even if you had previously entered zero “0” in the Projection columns for the same activity/output or outcome, only if you engaged in the activity or achieved the outcome during the reporting period. ▫If you did NOT engage in the activity or achieved the outcome as you had originally projected, you must enter zero “0” in the Annual columns. 72

73. Reporting – Logic Model In this example, the applicant had projected that 0 families would be linked to child care services, but ended up linking 15 families to child care services during the reporting period. For the outcome of associates degree obtained, this applicant projected that no persons would achieve the outcome, which is what ended up happening during the reporting period. 73 HUD Goals Policy Priority Needs Services/ActivitiesMeasuresOutcomesMeasuresEvaluation Tools 1234567 PolicyPlanningProgramming ProjectionAnnual Impact ProjectionAnnual Accountability 3c 1a 1b 1c 4c 5a 5c There is a need to link new FSS program participants to services and economic opportunities that will lead to employment and economic self- sufficiency. There is a need to maintain on-going linkages to services and economic opportunities for existing FSS program participants in order to support their transition to employment and economic self-sufficiency. Child Care-Families linked to Child Care Services HouseholdsPersons 015 Education-Associates degree obtained 00A. Tools for Measurement Education-Participation in Adult Basic Education Persons Education-Bachelors degree obtained Education-Participation in ESL classes Persons Education-Adult Basic Education- Completed

74. Reporting - PIC Reporting also includes entering information on the FSS addendum on form HUD-50058. ▫Enrollment and exit reports are completed at the beginning and end of the family’s participation in FSS. ▫A progress report must be completed at least annually during each family’s participation in the program. ▫See PIH Notice 2011-65 for more details on FSS PIC reporting requirements. 74

75. Reporting - VMS Due to the combined funding streams, PHAs will no longer use VMS to report HCV FSS coordinator expenses for funds made available under this NOFA. ▫However, PHAs must continue to report HCV FSS coordinator expenses into VMS for HCV FSS funds made available under the FY 2013 (or earlier) HCV FSS NOFA. PHAs must continue to enter the amount of HCV FSS escrow deposits and HCV FSS escrow forfeitures into VMS. 75

76. Reporting - VMS Amounts expended in excess of the FSS grant for the FSS coordinator’s salary and benefits (as well as additional costs associated with the administration of the FSS program such as office space, computer costs, office supplies, etc.), which are allocated to the HCV program must be reported in VMS as administrative expenses. 76

77. Reporting - VMS PHAs with an FSS program serving both PH and HCV families with costs not chargeable to funds awarded under this NOFA will be required to develop a cost allocation method that allocates these expenses fairly between the two programs. See REAC Accounting Brief #23 for more information on how to record and account for FSS expenses. FSS Accounting Brief #23 can be found at: http://portal.hud.gov/hudportal/documents/hu ddoc?id=AcctBrief23FSSvf051415.pdf http://portal.hud.gov/hudportal/documents/hu ddoc?id=AcctBrief23FSSvf051415.pdf 77

78. Application Hints Grants.gov has LOTS of information on registering; visit www.grants.gov/web/grants/applicants/applica nt-tools-and-tips.html www.grants.gov/web/grants/applicants/applica nt-tools-and-tips.html Register for updates with grants.gov ▫You will be given the option when you go to download the application/instructions. 78

79. Once You’ve Submitted Your Application… After your application has been received, your application still must be validated by Grants.gov. During this process, your application may be “validated” or “rejected with errors.” To know whether your application was rejected with errors and the reason(s) why, you must login to Grants.gov, select “Applicants” from the top navigation, and select “Track my application” from the dropdown list. 79

80. Once You’ve Submitted Your Application… If your status is “validated” your application will be forwarded to HUD by Grants.gov. DO NOT ASSUME that the application has been successfully submitted until you receive the validation notice. The Department recommends that applicants submit their applications at least 48 hours before the deadline. ▫A submission attempt less than 48 hours before the deadline may not allow the applicant enough time needed to research the reason for the problem and overcome the difficulty. 80

81. Once You’ve Submitted Your Application… If your application is received by Grants.gov before the deadline, but is rejected with errors, you have a grace period of one day beyond the application deadline to submit a corrected application that is received and validated by Grants.gov. There is no grace period for paper applications. 81

82. Application Status HUD has received the application you submitted when it says “Your application has been reviewed by the Grantor agency and assigned an Agency Tracking Number.” That means it’s been received and validated. There’s nothing else that Grants.gov can tell you after this. 82

83. Application Status - Hints If there is a problem with your application submission, an email will be sent to the person designated in your REGISTRATION, not in your APPLICATION because we will not have been able to read your application yet. Make sure that the person designated in your REGISTRATION is checking his/her email in anticipation of a validation email. 83

84. Other Hints Make sure that someone will be available to cure deficiencies, both at time of application submission and during the competition processing time! If the point of contact for the application goes on vacation, designate someone to cover for them and make sure any emails sent to the point of contact are forwarded to the designated person. 84

85. Other Hints SAVE every email correspondence, email validation, the log number/call number every time you call the help desk, etc. These may become crucial if there is a problem. SAVE all fax transmission sheets that your fax machine produces. 85

86. Help with Grants.gov For help with the Grants.gov process, please call 1-800-518-4276 or send an email to support@grants.gov. support@grants.gov Or visit the resource page for applicants at http://www.grants.gov/web/grants/applican ts.html http://www.grants.gov/web/grants/applican ts.html Please do not contact the Program Office with Grants.gov related questions. 86

87. Help with SAM.gov For help with SAM.gov processes, please contact the Federal Service Desk (FSD) at 1-866-606- 8220 between 8:00am – 8:00pm (Eastern Standard Time) or visit www.FSD.govwww.FSD.gov Remember that some SAM.gov related issues may take several weeks. 87

88. General Section Questions 2015 General Section Questions – call the Office of Strategic Planning and Management/Grants Management and Oversight Division at 202-708-0667 (this is not a toll-free number). Persons with hearing or speech impairments may access this number via TTY by calling the Federal Relay Service at 800- 877-8339. 88

89. LOCCS Questions If grantees have any questions about the LOCCS access process or experience problems accessing LOCCS, please contact OCFO's User Support Branch at 1-877-705-7504 (toll free) or via email at CFOSecurity@hud.gov CFOSecurity@hud.gov For additional information on LOCCS access, please visit https://portal.hud.gov/hudportal/HUD?src=/progr am_offices/cfo/loccs_guidelines https://portal.hud.gov/hudportal/HUD?src=/progr am_offices/cfo/loccs_guidelines 89

90. Program Office Contact Information FSS Program Questions – Please email the HUD Headquarters FSS Team at FSS@hud.govFSS@hud.gov 90

91. Other Resources Funds Available Page: http://www.hud.gov/offices/adm/grants/fundsavail.cfm 91