2. First Week On The Job Presentation Developed by Kay Stephan Certified Etiquette Trainer Prepared exclusively for At Ease Inc.  2001 At Ease Inc. Protected by the United States Copyright Laws. It is illegal to duplicate this material.

3. You Landed A New Job!!

4. Now Your Work Really Begins. First Impressions are very important: –Your first day. –Your first week. –Your first month.

5. Workers Will Make Decisions About You Based On: Your professional attitude. Your courtesy. How well you follow instructions. Your organizational skills. The hours you keep.

6. In order to successfully climb your organization’s ladder, you will need to establish rapport with your supervisors and your coworkers. Success

7. Agenda Tune into your organization's culture. Recognize the written and unwritten rules of business dress. Tune into the “approachability” factor with management.

8. Agenda (cont.) Recognize the pitfalls of becoming too chummy with coworkers. Understand the importance of confidentiality. Know the importance of follow-up and follow-through.

9. Organizational Culture Every organization—large or small— has its own culture.

10. Tune Into Your Organization's Culture (cont.) Stop Look Listen

11. Tune Into Your Organization's Culture (cont.) Make a point of learning: –The preferred phone greeting. –When to arrive in the morning. –If you should leave your supervisor’s office during a phone call. –If you should meet guests in the lobby or have an assistant bring them to your office. –When and how to update voice-mail.

12. Tune Into Your Organization's Culture (cont.) By making an effort to learn these guidelines, you will be perceived as a Team Player.

13. Recognize The Written and Unwritten Rules Of Business Dress Men: –Is business casual attire or business professional attire appropriate? –Do you need a jacket to step out of the office? –Should you remove your jacket during an in-company meeting?

14. Recognize The Written and Unwritten Rules Of Business Dress (cont.) Women: –Should you wear a slack suit or a skirted suit? –Are mules acceptable shoes during the summer months.

15. Recognize The Written and Unwritten Rules Of Business Dress (cont.) Other guidelines: –Does your office have a business-casual policy? –How casual can you be in the office on Saturdays? –Should you dress down to call on a client in a less formal setting?

16. Recognize The Written and Unwritten Rules Of Business Dress (cont.) –What should you wear to your boss’s house? –What is considered “formal” for a black tie function?

17. Notice what your immediate supervisor is wearing. Not sure what the rules are?

18. Tune Into The “Approachability” Factor With Management When you want to speak with your manager, should you: –Call the person? –Go to his/her office? –Jot the person a note? –Send the person an e-mail message?

19. Tune Into the “Approachability” Factor With Management (cont.) Notice the communication style that your manager uses to communicate with you.

20. Tune Into the “Approachability” Factor With Management (cont.) Always be sensitive to others’ time. Ask, “Is this a good time to talk?” When you need more than 10 minutes, schedule an appointment.

21. Tune Into the “Approachability” Factor With Management (cont.) Be sure to state a time by which you need the required information. –Example: “Since I promised our client this information by Friday, it would be helpful to have your input by Tuesday.

22. Recognize the Pitfalls Of Becoming Too Chummy With Coworkers New employees can be lonely. Gestures of kindness from you and other co-workers will be greatly appreciated.

23. Recognize the Pitfalls Of Becoming Too Chummy With Coworkers (cont.) Keep in mind, however, that friends made over an extended period of time are usually the relationships that are the most lasting.

24. Understand The Importance Of Confidentiality Always: Think before you speak! Determine if business information is considered public information. If you have ANY doubt, do not discuss the topic outside the workplace.

25. Breaching confidentiality is one of the best ways to lose credibility or even to get fired.

26. Know the importance of follow-up and follow-through One of the most valued employee traits is responsiveness to others. –Do what you say you are going to do in the timeframe that you promised. –Return calls promptly. –Keep your word.

27. Supervisors and co-workers will learn to rely on YOU!

28. Make sure your first week on the job presents a positive image. You will then have a competitive edge. Know the guidelines!

29. Questions?