1. Presented by Terrie S. Norris LAWCX Risk Control Manager

2. Reduce Workers’ Compensation Cost Number of Days Away Indemnity Costs Fraudulent Claims Reinsurance Rates

3. Direct Costs Indemnity Payments Medical Costs Legal Costs Benefit Costs Indirect Costs Lost Productivity Replacement Worker Costs Training Mgr. & Supervisor Time Integrated Benefits Institute Report

4. CostSavings ROI Ratio $30,000$153.622 (10% indemnity reduction) 5:1 $30,000$460,865 (30% indemnity reduction) 15:1 $30,000$768,108 (50% indemnity reduction) 25:1 According to RM/Insight www.asse.org

5. Maintain Experienced Workforce Maintain Workflow and Quality Standards Stabilize Wage and Expenses Comply With State Regulations Improve Employee Morale Accelerate Employee Recovery

6. 1 Member Survey 2 Member Program/Policy Review 3 Expert Review 4 Template Introduction

9. Review Your Operations RTW Process Flow – Page 10

10. Use The Template Checklist Fill In The Blanks Change Highlighted Areas Who How long When Where

11. Amend Forms or Insert Your Own

12. Conduct Training Director, Manager, Supervisor, Employees Send Announcements Employees Physicians/Clinics Amend New Employee Orientation Develop List of Temporary Assignments Permit Partial Days

13. RTW Webinar PD Specific RTW Webinar – June 18 Risk Control Reimbursement Program

14. Add a Nurse Triage Program

15. Available Consultation 24/7 Nurses Determine Severity & Best Course of Action Minor Injuries Resolved Serious Injuries Referred Report Generated

16. Reduce Number of Claims Save Time Reduce Reporting Lag Employees Appreciate Assistance Calls Recorded Immediate Injury Reports Track Trends May Reduce Litigation

18. Disclaimer PLEASE BE ADVISED. Nothing in the oral presentation or written material shall be considered the legal advice of counsel. Any such questions should be directed to your own legal counsel. The purpose of this material is to help educate employers, employees, and others on how to control risk. The principals and employees of Bickmore assume no liability for any use of this information. This information is considered reliable, but we cannot assure its effectiveness or that all potential hazards are addressed. This information does not ensure compliance with federal, state, or local regulations. Your use of this information is not a guarantee that losses will be prevented or reduced, nor is this information a substitute for your responsibility to administer your safety program.