1. Into the Cloud

2. Using ReadyTalk Chat and raise hand All lines are muted If you lose your internet connection, reconnect using the link emailed to you. ReadyTalk support: 800-843-9166 Your audio will play through your computer’s speakers. 2

3. This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/community/events- webinars You will receive a link to this presentation, material and links. Twitter hashtag: #techsoup You are being recorded… 3

4. Into the Cloud

5. Presenters Assisting with chat: Kyla Hunt Facilitator: Stephanie Gerding Linda Widdop Tech Impact Antonio Palumbo National Development Council 5

6. Who is TechSoup? TechSoup is a 501(c)(3) nonprofit organization. As of June 2012, TechSoup served more than 183,000 organizations, distributed more than 9.7 million technology donations, and enabled nonprofit recipients to save more than $3.1 billion in IT expenses in 40 countries around the world. 6

7. To inspire and empower nonprofits to use technology to better serve their communities. Who is Tech Impact? 7

8. Agenda What would you do if... Overview of the Cloud Moving to the Cloud Cloud solutions available for nonprofits –Email and collaboration in the cloud –Communication solutions and mobility –Infrastructure as a Service –Disaster recovery options –Tracking donors, volunteers and other stakeholders in the cloud One organization’s story - NDC 8

9. WHAT IF... 9

15. COULD YOUR ORGANIZATION CONTINUE TO OPERATE? 15

16. Maybe if “The Professor” is your IT guy! We’ll fashion a server out of bamboo and have Gilligan pedal the bicycle to generate power We could make a battery out of a coconut Maybe the Howells could buy us a windmill Russell Johnson as The Professor 16

17. True Story... We are currently working with an organization in Manhattan to restore service after Hurricane Sandy. Their office building sustained major impact from flooding. The organization basically stopped functioning for months. Everything was lost.

18. General term for anything that involves delivering hosted services over the internet CLOUD:

19. What makes the cloud possible? Bandwidth Virtualization Automated DC software Massive data centers w/ commodity hardware (capacity) 19

22. Distributed Cloud QuickBooks Accounting Office 365 Email Salesforce Database

23. Private Cloud

24. CLOUD SOLUTIONS 24

25. Cloud Solutions for Nonprofits Email and Collaboration –Office 365, Google Apps Infrastructure in the Cloud –Hosted servers and VDIs Cloud-based Data Management –CRM, donor, volunteer, case/client Disaster Recovery –Cloud backup Communications –Hosted Voice over IP Phone, free tools 25

26. Microsoft Office 365 Hosted Exchange email SharePoint Online file sharing and collaboration SkyDrive for personal file storage Lync for presence mgt and web meetings 26

27. Why we love Office 365 Small orgs get upgraded email and collaboration –Exchange email, shared calendars, online workspace and file sharing Mid-sized orgs can get rid of a server and all of the hassle that comes along with it: –Hardware, patches and support, spam filtering, backups, connectivity issues, certificates – all go away Large orgs can offload Exchange but remain in control through AD integration All orgs become more mobile and agile –Remote access to email, SharePoint files storage and workspace, mobile phone connection... 27

28. Other Cloud Solutions SaaS Databases –CRM – Salesforce, MS Dynamics CRM –Case Management/ Electronic Medical Records –Accounting packages –Fundraising solutions Distributed cloud solutions meet 80% of nonprofit technology goals 28

29. Cloud Infrastructure Sometimes you can’t find a native cloud solution for your needs (the 20%) – your organization uses a database that cannot be converted to a SaaS application You can place your existing infrastructure in the cloud Servers – host your apps Desktops – connect from any Internet connected device

30. Cloud Servers “Virtual Dedicated Server” You’ll have administrator access to the machine –Can install any software you want. Connect via VPN (Virtual Private Network)

31. Cloud Desktops Also known as Virtual Desktop Infrastructure – VDI Gives you a Windows 7 dedicated desktop in the cloud. –Works just like your local computer –You can install software, change your desktop picture Lives in the same place as your cloud servers, so you don’t have to worry about bandwidth or speed Accessible from any device with an internet connection Runs the same speed on a 12 year old computer

32. National Development Council Oldest national non-profit community development organization in the U.S. 90 employees 60% have no office and travel across the country 32

33. NDC Technology VDI –QuickBooks –ACT! –SBA Loan Manager Office 365 SharePoint 2014 - VOIP 33

34. Hosted PBX Phone System Runs on broadband Internet connection Enterprise-class Hosted IP phone system –Allows users to use phone from any Internet connection, access voicemail anywhere, forward calls to mobile device, maintain telephone presence PRIMARY FEATURES –Unlimited local and long distance service* –Direct Inward Dial (DID) and Voicemail per user PRODUCTIVITY-ENHANCING FEATURES –Unified messaging (voice mail/fax in email) –Find me, Follow me mobility features –Web/Microsoft Outlook call control (click-to-dial) –On-phone corporate directory ADVANCED ADD-ONs: –Automated Attendant –Receptionist and Administrative Assistant Packages –Call Center, Recording 34

35. Cloud Platform Network Operations Center Philadelphia, PA Las Vegas, NV Wayne, PA Philadelphia, PA npCloud Talk Call Routing Auto Attendant Voicemail/Unified Messaging User Profiles Public Private Internet npCloud Call Center ACD/Call Queues Call Center Routing Queue/Agent Stats Broadband Home Office Broadband Headquarters Broadband Remote User

36. Questions Please type your questions in the chat window. Image: Horia Varlan, FlickrHoria Varlan 36

37. Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html 37