1. Transitioning Service Members: Lessons learnt climbing the career ladder- military style from Pipefitting - IT - Cybersecurity Morgan Zantua MA zan5@uw.edu Radana Dvorak PhD rdvorak@stmartin.edu

2. Agenda Overview - Transitioning program success Importance of Soft Skills VIP/MSSA/Cyber4Vets WOWI/ERS Why How What Challenges/Lessons Learn/Next Steps

3. Selection Criteria - Statistically Validated Resources Training for tomorrow today Veterans in Piping - 2008

4. Curriculum TypeFocusCompletion Expectations Learning Paths – Multiple Learning Modalities Cloud Application Development Server & Cloud Administration DBA & BI Administration Cloud Security Administration Completion Certificate College Credits Associates Degree MSSA Program Piloted in 2013 Three different learning paths Meet SMU admissions criteria 16-18 week academic and technical competency based program Servicemembers earn university or college credits, MTA & MCP certification & complete an industry project Guaranteed interview with Microsoft and partners Over 125 graduates at JBLM 94% hired full time jobs (98% some continue with finishing degrees or go to a Masters program) Microsoft Amazon Intel Googlem Apple, HP, Tableau, Starbucks, State WA, Accenture, SD’s, etc. Appropriate timeline to start the course before ETS (within 180 days) Passing score on the appropriate MTA for the specific pathway Meet SMU Math prerequisite – College Algebra CSM approval

5. MSSA Soft Skills Program 90% of the soft skills program is delivered by Microsoft WOWI Social Networking Resume Writing Mentoring sessions from HR consultants Mentoring & Interview prep by Microsoft Networking events Microsoft – at Redland Camo2Commerce – WorkForce partnerships – local companies including State of WA and SDs

6. Corporate Culture vs. Military Culture

7. One of the goals of career professionals is to prepare you for the “next step” in your lives. The WOWI Online was developed directly from the Department of Labor’s Database and both are founded on over a century of research on person-job fit by Industrial-Organizational Psychologists Researchers have identified 3 key elements underlying good person-job fit. They are embodied in the following assumptions: WOWI The What

8. WOWI – Candidate Selection The Why Achieving good person-job fit 1Just because you are interested In something, doesn’t mean you’ll be good at it. 2Just because you are good at something doesn’t necessarily mean you’ll like doing it as a regular part of your work. 3Just because you like something and are good at it, doesn’t mean that you have the personality characteristics & temperament necessary to do well and satisfied at your job. Assumption

9. Elements of Soft Skills Programs The When

10. Master Cybersecurity & Leadership IA Pedagogical Model

11. WOWI Everyone Wins Why -- Best fit for Service member and employer When Pre-assessment Selection Career Guidance

12. Case Study “Lori” -- her pathway - MSSA – technology based in Sales Fit for personality Geeky- Networkers Air force, logistics 2 AAs and tech skills MSSA – critical for updating industry specific technical skills and making an appropriate career choice with the right job

13. Case Study 1: Lori

16. Next Steps: recommendations for transitioning programs

17. Discussion

18. More Information Cybersecurity Education Includes the IA Pedagogical Model Endicott-Popovsky, B. & Popovsky, VM, Application of Pedagogical Fundamentals for the Holistic Development of Cybersecurity Professionals ACM Inroads 2014 March Vol5 No1 page 57 Military Transition: https://www.stmartin.edu/directory/extended-learning-division/microsoft-software-and-systems-academy http://military.microsoft.com/mssa Special Edition of THE COLLOQUIUM FOR INFORMATION SYSTEM SECURITY EDUCATION (CISSE) Educational Approaches to Transition Former Military Personnel into the Cybersecurity Field Spring 2015 ISBN 9781508808671 (available on Amazon) World Of Work Inventory: www.wowi.comwww.wowi.com Reference CCME 2016 http://www.wowi.com/about/Workforce.php http://www.wowi.com/about/Psych_Profile_of_Surgeons_and_Surgical_Residents.pdf Employment Readiness: www.employmentreadiness.netwww.employmentreadiness.net Ward, VB & Riddle, DI, Addressing Client Needs The Optimal Sequence of Employment Programs and Services August 2015. http://www.employmentreadiness.info/sites/employmentreadiness.info/files/files/Articles/Addressing%20Client%20Ne eds_2015.pdf