1. IMPLEMENTATION OF THE ISO 39001 FOR BENCHMARKING IN TRAFFIC SAFETY Boris Antic Alan Ross Milan Vujanic

2. Introduction STANDARDS ISO 9001 – QUALITY MANAGEMENT ISO 14001 – ENVIRONMENTAL MANAGEMENT ISO 22000 – FOOD SAFETY MANAGEMENT ISO 27000 – INFORMATION SECURITY MANAGEMENT ISO 39001 – ROAD TRAFFIC SAFETY MANAGEMENT MANAGEMENT

3. TRAFFIC SAFETY LEVEL Introduction MANAGEMENT PROCEDURES STRATEGIES STANDARDS BENCHMARKING ANALYSIS...

4. Introduction ISO 39001 STATESORGANISATIONS TRANSPORT INFRASTRUCTURE WORK REQUIRES ROAD TRANSPORT

5. Introduction INSTITUTIONS WHO – World Health Organisation WB – World Bank OECD – Organisation for Economic Cooperation and Development ETSC – European Transport Safety Council GRSP - Global Road Safety Partnership UNECE - United Nations European Commission for Europe

6. Introduction TARGETS 2020. – WRRD on the 2010. level; 2030. – 50% reduction of the 2020. level 2040. – 50% reduction of the 2030. level 2050. – 0 (ZERO) WRRD! WORK RELATED ROAD DEATHS FIRST INTERNATIONAL DOCUMENT WITH ZERO KILLED IN TRAFFIC

7. Introduction BENCHMARKING Unavoidable process and method… Analysing instrument (tool)… Planning instrument (tool)… Evaluation process… Al Haji Wegman Hakkert Oppe Gitelman Yannis Egilmez Allsop Knowless Henning Vis

8. Material and method DEE TECHNIQUE Disaggregated Effectiveness Evaluation 7 SECTORS 25 SUB-SECTORS 150 STEPS - QUESTIONS ISO 39001 COMPANY “A” COMPANY “B” COMPANY “C”

9. Sectors CONTEXT (10%) LEADERSHIP (15%) PLANNING (15%) SUPPORT (15%) OPERATIONS (15%) PERFORMANCE MANAGEMENT (15%) IMPROVEMENT (15%)

10. Sector “CONTEXT” CONTEXT (10%) Organisation and its context (25%) Needs and expectations (25%) Scope of RTS management system (25%) RTS management system (25%)

11. Sector “CONTEXT” CONTEXT (10%) Organisation and its context (25%) - Role in traffic system identified (30%) - Processes/activities affecting RTS (40%) - Determine sequence and interaction (30%) Needs and expectations (25%) - Interested parties (IPs) identified (30%) - Requirements of IPs met (30%) - Requirements of ISO 39001 met (40%)

12. Sector “CONTEXT” CONTEXT (10%) Scope of RTS management system (25%) - Internal+external issues considered (30%) - Requirements of interested parties (30%) - Planning issues (40%) RTS management system (25%) - Establish/maintain/ improve system (30%) - Establish and improve processes (40%) - Meet ISO 39001 requirements (30%)

13. Sector “LEADERSHIP” LEADERSHIP Leadership and commitment (40%) Policy (30%) Roles /responsibilities /authorities (30%)

14. Sector “PLANNING” PLANNING General (25%) Actions to address risks and opportunities (25%) RTS performance factors (25%) Delivering RTS objectives (25%)

15. Sector “SUPPORT” SUPPORT Coordination (20%) Resources (20%) Competence (15%) Awareness (15%) Communications (15%) Documented information (15%)

16. Sector “OPERATIONS” OPERATIONS Operations planning and control (50%) Emergency preparedness +responses (50%)

17. Sector “PERFORMANCE MANAGEMENT” PERFORMANCE MANAGEMENT Monitor, measure,analyse, evaluate (25%) Incident investigation (25%) Internal audits( IAs) (25%) Management review content (25%)

18. Sector “IMPROVEMENT” IMPROVEMENT Control /correct non conformity (50%) Achieving continual improvement (50%)

19. Key results SectorSub-sector''А'' ''B''''C'' CONTEXT Organisation and its context 51 55 48 5480 Needs and expectations 53 57 Scope of RTS management system 59 55 RTS management system 56 55 LEADERSHIP Leadership and commitment 67 64 63 5969 Policy 60 48 Roles /responsibilities /authorities 65 PLANNING General 43 61 35 5754 Actions to address risks and opportunities 68 69 RTS performance factors 66 58 Delivering RTS objectives 65 SUPPORT Coordination 75 65 48 4671 Resources 80 40 Competence 53 35 Awareness 45 30 Comunications 60 38 Documented informations 70 66

20. Key results SectorSub-sector''А'' ''B''''C'' OPERATIONS Operations planning and control 43 39 43 3964 Emergency preparedness +responses 35 PERFORMANCE MANAGEMENT Monitor, measure,analyse, evaluate 69 62 6081 Incident investigation 6745 Internal audits( IAs) 66 67 Management review content 74 67 IMPROVEMENT Control /correct non conformity 60 63 44 4145 Achieving continual improvement 66 38 TOTAL59,650,765,5

21. Conclusion ISO 39001 BENCHMARKINGBENCHMARKING ROAD TRAFFIC SAFETY MANAGEMENT LEVEL OF THE RTS MANAGEMENT IN LOCAL COMMUNITY (PARTICULAR LOCAL SUBJECT) WEAKEST LINK IN RTS MANAGEMENT IN LOCAL COMMUNITY (PARTICULAR LOCAL SUBJECT)

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