1. DESIGNING 21 ST CENTURY LIBRARIES Jeffrey Trzeciak HKUL Leadership Institute 2016 Kuala Lumpur, Malaysia

2. OUTLINE 1.Historical perspective 2.Changing Trends 3.Changing student expectations (article/WUSTL example survey/library gate count) 4.Developing learning and creation spaces (Collaboration/Technology/maker spaces) 5.Libraries highlighting research and research collections (student/faculty) 6.Exercise

3. LIBRARIES AS WAREHOUSES / PLACES OF QUIET CONTEMPLATION

4. THE END OF CIRCULATION (ACRL TECHCONNECT)

5. Unless current patterns change, by 2020 university libraries will no longer have circulation desks.

6. EAB REPORT, 2011

8. SPACE CAN IMPACT RECRUITMENT

9. DRIVERS: USER FEEDBACK Service Quality Survey – October 2013 CAUSE “Campus Beat” Survey – December 2014 “More reading/wor k spaces, but not less books.” “More seating!” “More room to study” “More outlets” “Add an entrance to the opposite side”

10. PLANNING & TEAM Steps Taken Strategic planning process began in 2013 Engaged Ann Beha Architects and conducted site visits Developed a master plan for Olin Library emphasizing flexibility Planning Team University Libraries (Jeffrey Trzeciak, Virginia Toliver, Sarah Laaker) Facilities (Jamie Kolker, Brian Newman, Neal Schaeffer) Ann Beha Architects & V Three Studios

11. GOALS 1.Significantly increase Olin seating capacity and access to power. 2.Create additional entrances. 3.Significantly increase storage capacity in Olin for collections. 4.Increase the accessibility and visibility of special collections. 5.Increase the accessibility and visibility of specialized research, learning, & teaching services. (Writing Center, Data/GIS, Teaching Center, etc)

12. NEW SERVICES: WRITING CENTER @ WUSTL About “The Writing Center staff are writers helping writers through the process of revision. We are undergraduate students, graduate students and faculty members who love to write and to help others clarify their thoughts and ideas.” http://writingcenter.wustl.edu/about/

13. WRITING CENTER @ WUSTL 2 FTE Tutors, including peer tutors Traditionally well-aligned with the libraries Offer free services Main resource on campus Only service open to all students Undergraduate and graduate students alike One-on-one writing tutorials Writing workshops

14. WRITING CENTER @ WUSTL One-on-one writing tutorials Walk-ins welcome By appointment One-hour long sessions Will work on essays, senior theses and other writing projects Will read and assist with drafts Language assistance

15. WRITING CENTER @ WUSTL Writing workshops Small and informal Discuss different topics: Critical analysis Research papers Essay Exams Resumes Personal Statements

16. WRITING CENTER @ WUSTL “The Speaking Studio” The Basics of Excellent Public Speaking Using Powerpoint as an Effective Public Speaking Tool

17. THE OPPORTUNITY (2013) Plans for renovation of main library Fewer print collections on first floor 95% of journals now electronic Shrinking reference collection Increased space on first floor Writing Center - Proposal to Provost’s Office Relocate Writing Center to main floor of main library Develop plans for joint programming Library focused on Research Help Writing Center focused on Writing Help

18. THE RESULT (2014) Increased collaboration Writing Center Staff participate in library staff meetings and Events (holiday party, etc) Write-In Joint program Scheduled around time of paper due dates Librarians and Tutors available 8pm-Midnight Students receive assistance from both Increasing awareness Fall 2013 – 65 students Spring 2014 – 75 students

19. MEASURING IMPACT ACRL Assessment in Action GOAL 1: Develop the professional competencies of librarians to document and communicate the value of their academic libraries primarily in relation to their institution’s goals for student learning and success. GOAL 2: Build and strengthen collaborative relationships with higher education stakeholders around the issue of library value. GOAL 3: Contribute to higher education assessment work by creating approaches, strategies, and practices that document the contribution of academic libraries to the overall goals and missions of their institutions.

20. MEASURING IMPACT Libraries, The Writing Center, and Cornerstone Assess the impact on student success. Focus on the nearly 1600 first-year students enrolled in Writing 1, a required course for all undergraduates. Track students who use our services in order to compare their final Writing 1 grades with those of students who did not use any of our resources. Identify areas for future collaboration Serve as a model for other campus units on effective evidence-based practices

21. Level 1 Newman Tower Expansion to South Gallery Display The Thoma s Gallery

22. Level 1 Thomas Gallery Looking toward North Entrance Ann Beha Architects

23. Section Through Newman Tower Future Ann Beha Architects

24. Level 1 Exhibit Cases & Newman Tower Ann Beha Architects

25. Level A Open Seating, Study, & Display Ann Beha Architects

26. Level 2 Risa’s Landing: Balcony Café Seating Ann Beha Architects

27. Level 3 Tower Room: Meetings & Presentations C & G Partners

28. EXERCISE Discuss What trends are you seeing (increased enrollment, more e-books, decreased circulation) that could impact space and services? What are your current space plans to address these changes? Are What services exist on your campus that could be moved into your library as part of your plans? Which departments would make the most ideal partner based on student/faculty needs? How might you build a case study and support for moving partners into your library? How might you determine success?

29. THANK YOU!