1. Terry Roe Technical Specialist

3. About your Presenter 3 yrs with Microsoft 20 yrs in Enterprise Software 12 in Finance, Operations and Marketing in Industrial Equip Industry CPA, Certified in Dynamics AX Finance and Trade & Logistics

4. Agenda

5. Microsoft Dynamics Lifecycle Services

6. Implementation priorities and challenges

11. …when gathering requirements and striving for rapid time to value. Fit gap analysis identifies development needed Create, view and modify business- process to enable and leverage competitive differentiators. ”Business Process Modeler saved us 160 – 200 hours and will provide more efficiency gains in next phases of the project"” Global Services provider

13. Projects dashboard

14. Business process modeler

15. License sizing estimator

16. Usage profiler Provides insights into your planned usage scenarios.

17. Infrastructure estimator Helps you with hardware sizing estimations.

19. …by developing higher quality code to increase uptime and reduce impacts from updates. Analyze code against best practices to improve quality, efficiency, uptime and upgradability Simplify and speed deployments of needed environments ”We are able to realize value faster – currently on a 90-day project cycle due to improved quality and consistency of our services.” - Fortune 500 manufacturer

21. Business process modeler High-quality, quick analysis phase

22. Cloud-hosted environments

23. Configuration manager (beta)

24. Customization analysis

25. Upgrade analysis

27. …by proactively managing your environments. ”Issue Search instantly became standard operating procedure ….. verified and qualified responses.” - Dynamics AX Partner Cloud-powered support helps reduce time to resolution System diagnostics highlights potential problems and offers solutions

29. System diagnostics

30. Issue search

31. Cloud-powered support

32. Updates

33. June, 2015 LCS Updates NetBIOS support has been added. Enterprise Portal reliability improvements have been made. New 2 step process deletes the deployment info in LCS as well as the Azure resources Phase 1 – Shuts down the environment. Can restart after complete to recover. Phase 2 – Deletes all the deployed resources When deploying an environment, you can add the environment to an existing Active Director/virtual network. Deleting an environment does NOT delete any resource that the Cloud-hosted environment tool did not deploy. Create hierarchies that have more than 5 levels to better align to how your business runs New UI experience, Additional Azure deployment options

34. July, 2015 LCS Updates You can combine multiple child flow charts to make a consolidated view of the child process lines You can deploy an AX 2012 R3 CU9 evaluation version from the marketplace.marketplace New UI experience, Additional Azure deployment options You can now submit an ERP translation support request for Microsoft Dynamics AX 2012. Details can be found here. (This is a Preview Feature.)here Microsoft Dynamics AX 2012 R3 topologies now default to deploying Dynamics AX 2012 CU9. You can also deploy prior versions as well. Dynamics AX 2012 R3 topologies, excluding Demo, now support SQL Server Disk customizations where #disks and disk sizes can be customized in Advanced Settings. Update experience now supports Dynamics AX 2012 R2

35. August, 2015 LCS Updates Library uploads in Business process modeler to have improved error handling and error reporting in case of failure/error conditions. First LCS Solutions are available. Click here for latest list.here New UI experience, Additional Azure deployment options Allows enhanced notification experiences in LCS in the future Immediate improvements include additional details such as project name and inviting organization details in the project invite emails. The ability to set SQL Server disk configuration options has now been extended to all topologies that contain multiple VMs and allows you to specify the number of disks and the size of each disk to be deployed. Update name to facilitate internationalization of LCS Now includes Regulatory Alert submission and ERP Translation solution

36. Investments in Lifecycle Services MethodologyExpanding to Microsoft Dynamics CRM and NAV Azure Deployment Repeatable implementations

37. Dynamics Learning Portal & LCS

38. LCS page on PartnerSource & CustomerSource PartnerSource PartnerSource & CustomerSourceCustomerSource

41. Azure and Privacy – Data Flows Data flows according to the tools you use. We collect AGGREGATED transactional data of example of load, usage time, service use etc. None of this is traceable to the individual users and no content data is collected Microsoft have NO access to the data in your project, documents, project processes, system profiler. Only you can grant access to the project and the project information by invitation. System profiler data will be used in the infrastructure estimator, but only estimated transaction lines, changes, reports etc. that you have uploaded yourself.

42. Azure and Privacy – Controlling Data The usage data is collected in an aggregated form to Microsoft automatically. Other information like system diagnostics is only available to persons with access to the project. When you upload data for modifications e.g. model stores then these are only used when importing them into the Azure instance. When they have been used they are automatically deleted. Data transmitted to Microsoft is controlled and governed by several standards, ISO/IEC 27018, ISO/IEC 27001/27002:2013 among others.

43. Azure and Privacy – What kind of data is transmitted? Usage data “in aggregate” like Use of services, how are you accessing these services? which parts of the services are you using? When you upload files from the System Diagnostic tools this will be technical information about your instance, sizing, applications, error codes etc. These are only stored to upload, after use these are deleted NO Content data is collected by Microsoft and Microsoft cannot log into a project, only you have the credentials. Error dumps can be uploaded to the cloud for analysis. These will only be used in the analysis and then they are deleted. You can see the error file for information on what is collected.

44. Next Steps Join the conversation Microsoft Dynamics Lifecycle Services Engineering Blog Learn more LCS eLearning Course On Dynamics Learning Platform

45. LCS Course Available on Dynamics Learning Platform: released November, 2014 https://mbspartner.microsoft.com/AX/CourseOverview/1075 http://aka.ms/lcstraining Available on Dynamics Learning Platform (search Lifecycle Services) Main page: https://mbspartner.microsoft.com/Homehttps://mbspartner.microsoft.com/Home Lifecycle Services Sales Demos YouTube Define - http://youtu.be/ij28o4JznJA http://youtu.be/ij28o4JznJA Develop - http://youtu.be/TTAuukkK5Mo http://youtu.be/TTAuukkK5Mo Operate - http://youtu.be/Uiok3ziH2Eo http://youtu.be/Uiok3ziH2Eo Lifecycle Services User Guide TechNet http://technet.microsoft.com/en-us/library/dn268616.aspx LCS Solutions: Link to sign up and tell us about the solution you are going to develop: http://aka.ms/ax7lcssolutions LCS page on PS and CS: Pages include: intro to LCS, descriptions of all LCS services + links to their TechNet articles, links to download the three Demo Scripts, and link for LCS product brochure. PartnerSource https://mbs.microsoft.com/partnersource/northamerica/partner-essentials/customer- service-plans/MSDYN-LCS CustomerSource https://mbs.microsoft.com/customersource/northamerica/AX/support/service- plans/MSDYN-LCS AX on Azure page on: PartnerSource https://mbs.microsoft.com/partnersource/northamerica/partner-essentials/customer- service-plans/MSDYNAX-2012-R3-on-Microsoft-Azure CustomerSource https://mbs.microsoft.com/customersource/northamerica/AX/support/service- plans/MSDYNAX-2012-R3-on-Microsoft-Azure