1. www.haya.om Haya Water: Committed to making Oman greener & healthier Presentation to: Oman Economic Forum. Muscat, March 23rd – 24th, 2016 Eng. Hussain AbdulHussain - CEO 1

2. www.haya.om His Majesty’s Speech on November 18, 1992 “ There are people who believe that the beautiful green public parks of Muscat and other major cities, and question whether or not we should be using such a precious resource as water for beautification, when we could use it for drinking or farming. In fact, the irrigation of these parks and trees helps us to make the environment cleaner, and create clean and pure air for the people of these cities. Some people perhaps do not realize that, thanks to the latest technology, and due to a massive investment in infrastructure, that these parks and trees are being watered by treated wastewater, and not by drinking water. This new technology allows us to save our clean water resources for the people of Oman, who can also enjoy the parks and trees at their leisure” 2

3. www.haya.om Outline 1.Introduction - Haya Water: 1.1 Our Journey of Success 1.2 Vision, Mission & Values 1.3 Services 1.4 Strategic Objectives – Value Added 2.Achievements: 2.1 Haya Water Existing Facilities 2.2 Ongoing Projects - Muscat Governorate 2.3 Ongoing Projects - Other Governorates 2.4 Accreditation 2.5 SMEs’ Strategy (2013-2015) Indicators 3. Future Plan: 3.1 Muscat Governorate 3.2 Planned Capital Expenditure 3.3 Other Governorates 3

4. www.haya.om 1 Introduction – Haya Water 4

5. www.haya.om 2002 2005 1.1 Our journey of success Established RD 69/2005 issued to give Haya Water Concession to Manage Facilities in Muscat Governorate. 2006 Signing of 30 years Concession Agreement with the Government to build and operate wastewater collection, treatment and reuse systems. Agreement with Muscat Municipality regarding supply of TE water. Agreement with Government about land use (21 different agreements for different lands). The Chamber of the Ministers decide for Haya Water to Provide Services to all Oman*. *except Dhofar Governorate 2014 Signing the agreement with MRMWR to Manage waste water assets in all governorates*. 2015 5

6. www.haya.om 1.2 Vision, Mission & Values 6

7. www.haya.om 2005 1.2 Vision Mission & Values 20062014 2015 7 MISSION Serving society by converting wastewater into environmental friendly products. VISION 80%2022 “To enable Muscat to become one of the top cities in the world by building & operating a world class Water Reuse system that connects at least 80% of the properties by year 2022.” GROWTH G1. Develop the Water Reuse infrastructure by implementing the Water Reuse Master Plan G2. Develop Treated Effluent (TE) business by implementing the TE Master Plan VALUES care respect integrity “Always work as a team of professional people, treating each other and our customers with care and respect and conduct business with high degree of transparency and integrity.” OPERATIONAL EXCELLENCE OE1 Achieving Operational Excellence through enhancement of Integrated Management Systems (IMS) ENABLING ASSETS EA 1 Attract, Resource, Develop, Motivate and Retain high talented workforce by implementing the Integrated Talent Management Framework

8. www.haya.om 1.3 Services 8

9. www.haya.om Services  Treated Effluent Sale (41customers, 67,300 m³/day, 70% of total sales for Muscat Municipality).  Tankers Service owned by Haya Water (20 tankers with average 110 trips/day).  Tankers Offloading Service average of 1600 trips per day.  Kala Compost Sale Service (227 registered customers, average yearly sales of 331,000 bags, bag = 50L).  Lab Service (90 registered customers from government and private sectors).  75372 accounts connected the network. 9

10. www.haya.om 1.4 Strategic Objectives 10

11. www.haya.om Strategic Objectives Quality of Life 1 Creating Industries 2 Creating Jobs 3 In the past and in future, Haya Water aims strategically to adding value to the country as following : 11

12. www.haya.om Strategic Objectives Quality of Life  Maintaining the health of people by getting rid of conventional wastewater systems and water overflow that these systems cause which create an appropriate habitat for disease-carrying insects and cause air pollution and odors.  Protecting groundwater resources from pollution caused by wastewater infiltration and maintaining fresh water reserves clean and healthy.  Reduction in utilizing costly pure water in irrigation.  Protection of people from illness.  Tourism: All Golf courses. Irrigating Parks. Wetland: create new environment for birds and plants that attract birds watchers. (290 different Type of birds) Construct more green areas and house gardens within the country. 1 12

13. www.haya.om Strategic Objectives Creating Industries  Provide treated wastewater for agriculture to reduce the import of agricultural products to the Sultanate.  From Haya Water’s supply chain, several industries has been created as following :  Constructions : Networks, Sewage Treatment Planet, Pumping Stations.  Operations & Maintenance: Chemicals vendors, Houses Connections, Spare parts, etc...  Training : HSE, Admins, Operating, etc...  Provide high-quality organic fertilizers at reasonable prices to enhance the agricultural sector.  TE Utilization:  Agriculture (Lower Cost water Vs Desalinated water) which will contribute significantly in food security.  Flowers Business.  TE transportation : Green Tankers. 2 13

14. www.haya.om Strategic Objectives Creating Jobs  Create job opportunities for citizens in Haya Water as well as to support the economy and attract foreign investments.  For developing of assets out of all mentioned industries, thousands jobs were created and will be created especially with the expansion of Out Side Muscat and TE Utilization strategy.  SMEs: Haya Water has its’ strategy to support SMEs in addition to it’s ICV contribution. 3 14

15. www.haya.om 2 Achievements 15

16. www.haya.om Achievements Haya Water Existing Facilities – Muscat Governorate 2.1  11 Sewage Treatment Plants (STPs) with Capacities from 80 M3 / day to 62,492 M3 / day.  Sewage Network Lengths 1,444 KM.  Treated Effluent Network Lengths 276 KM.  43 Pumping Stations.  About 40,000 Manholes.  1 Organic Fertilizer Factory “ Kala Compost ”. 16

17. www.haya.om Achievements Haya Water Existing Facilities – Other Governorates  58 STPS with Total capacity of 79,270 m3/day  Network Total Length 820.5 km  4 O&M STPs Contracts  6 Construction Project Contracts  78 pumping/ Lifting Station  17,035 Customers 2.2 17 Ad Dakhilya 15 STPs Ash Ahriqiyah 15 STPs North Al-Batinah & Sohar 7 STPs Musandam 4 STPs Adh Dhahira 5 STPs Al Wusta 2 STPs Al-Burami 2 STPs South Al-Batinah 7 STPs

18. www.haya.om Achievements Haya Water Ongoing Projects - Muscat Governorate 2.3 Sr. NoCatchmentNo of Projects Value Million OMR 1Bowshar364 2 A'Seeb5276 3Al Amerat4 92,371 4 Greater Muttrah 368,608 Total15513,216 18

19. www.haya.om Achievements Haya Water Ongoing Projects – Other Governorates Sr. NoCatchmentNo of Projects Value Million OMR 1South Al Batinah27,912,527 2South Al Sharqyia12,828,746 3Al Wusta22,482,855 4North Al Sharqyia12,157,546 Total 615,381,674 2.4 19

20. www.haya.om Achievements Accreditation / Certificates International Standards AchievementAccreditation /Certification ScopeAccreditation /Certification Date ISO 9001 (Quality Management System)All Haya Water Activities2013 ISO 17025 (General Requirement for the Competence of Testing and Calibration Laboratories) Haya Water Central Laboratory2011 ISO 14001 (Environmental Management System)All Haya Water Activities2015 OHSAS 18001 (Occupational Health and Safety Management System) All Haya Water Activities2015 PCMM (People Capability Maturity Model)HR Activities2015 CDM (Clean Development Mechanism) for CO2 Emissions Composting PlantOfficial Recognition from UN (2013) ISO 55001 (Asset Management System)All Haya Water ActivitiesIn progress 2.5 20

21. www.haya.om Achievements SMEs’ Strategy- (2013-2015) Indicators KEY PERFORMANCE INDICATOR YEARTARGETACHIEVEMENT SMEs PO Value (OMR) Total PO Value (OMR) Procurement from SMEs through RFQ/Closed Tenders 201310%22.80%636,621.9582,791,837.302 201425% 655,982.242,636,192.388 201530%21.35%636,578.0883,252,198.374 Total1,929,182.2868,680,228.064 Procurement from SMEs through Open Tenders 2013--- 291,600.00015,339,207.000 2014--- 259,867.00086,575,970.000 2015--- 371,162.600140,694,161.435 Total 922,629 Procurement from SMEs (sub-contractors) through the Main Contractors 2015 ---356,817.000---- 2.6 21

22. www.haya.om 3 Future Plan 22

23. www.haya.om Future Plan Sr. NoCatchmentNo of Projects Value Million OMR 1Bowshar & Misfah6 313.92 2 A'Seeb3116.45 3 Al Amerat4 123.99 4Greater Muttrah4127.90 5Quriyat7244.65 6 TE Projects585.03 7 Non- Infrastructure13.92 Total 1015.86 Achievements Muscat Governorate (2016-2022) 3.1 23

24. www.haya.om Sr. NoCatchment Value Million OMR 1 Al Batinah North19,800 2 Musandam12,500 Total 32,300 Future Plan Other Governorates (2016-2022) 3.2 In the 5 Year Plan, the government has allocated about OMR 1.1 billion to develop the waste water assets in other governorates. 24

25. www.haya.om Thank you 25